Customer Ratings & Reviews
- Model:
- KDTM604KBS
- SKU:
- 6398256
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the quiet operation, excellent cleaning performance, and useful third rack of the 24" Top Control Built-In Tub Dishwasher. Many appreciate its large capacity, ease of use, and sleek design. Some customers have noted long cycle times and concerns about the product's reliability. A few customers mentioned challenges with installation, the control panel, and the heating element.
This summary was generated by AI based on customer reviews.
Clean smiles!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What you want - what you need - what you must have!
I would recommend this to a friendAn odyssey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is great the delivery was horrible and delivery issues are still not resolved
I would recommend this to a friendGreat buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is great they sold my used one I was supposed to get so a brand new one was worth it.
I would recommend this to a friendNice overall dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is nice. It is making a clicking sound. I'm hoping it is just because it is new and this will stop.
I would recommend this to a friendKitchen remodel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More than I expected looking forward using it I am very satisfied with my purchase.
I would recommend this to a friendKitchenaid dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit. Clean, quiet, very stainless. Fits goid, runs well.
I would recommend this to a friendwow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the look is amazing details are exactly what i was looking for
I would recommend this to a friendKitchenAid dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.KitchenAid is my go to for all my homes that we build. Great quality. Great handles.
I would recommend this to a friendMurari
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the experience. First Dishwasher from Bosch did not work because they could not connect to piping because of close bottom. The KitchenAid dish washer took forever to be delivered and then Best buy sent different model than ordered. I have not received any explanation why this happened and no apology. One thing I liked was Best Buy was competative.
I would recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
- Cons mentioned:Heating element
Terrible dishwasher
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it 2 years ago from Best Buy. And this is the worst dishwasher I have ever used. Its parts failed from one to another. First, it's the drain pump, then the heating compartment, and at latest it's the motor pump. The cost to replace will be half of the price we bought the machine. As far as I know, I am not the only user have such bad luck. Other things worth mention are, it's not a quiet machine. The whole house, not in quiet nights, can hear the noise when it's running. Last, because of adding top rack, lower rack is not as high as old models. Sometimes it's hard to arrange large items.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Anthony. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good purchase and we got a good deal. I like the color fit well
I would recommend this to a friendLoud buzzing as well as loud water sound no qualit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third one. The first one had an unbelievable loud noise coming from the Moter. The second had a large dent in the side of the door. Thought third one would be the charm but back to the loud buzzing sound from the Moter along with a frowning sound at certain stages of the wash. Not to mention it sounds like you’re in the dishwasher the water noise is so loud. This site will not allow video which they should for better reviews. People wouldn’t purchase this if they could hear it on a video! Will look at Google reviews to see if they allow videos. Had many kitchen aids before this one and boy have they downgraded!!!!!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Dishwasher and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Amazing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect for me and my family, been using it for a while! :)
I would recommend this to a friendKitchenAid dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best KitchenAid ever. Top shelf is much improved over previous models
I would recommend this to a friend- Cons mentioned:Reliability
Broke
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke the first 2 weeks of use. This was my second one in 5 years. I was told that the first one was a one off and they are excellent. So I bought it again in newer version and it leaked all over my floor and literally started flashing codes at me and needed to be replaced. Never again!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, KristinD. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Kitchen aid never disappoints;)))
I would recommend this to a friend- Cons mentioned:Reliability
SAVE YOUR MONEY
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont let the sleek appearance fool you, this thing is JUNK! Less than two years after purchase and its throwing error codes.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Dishwasher and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine quite works really great good value for price
I would recommend this to a friendVery Nice Dishwash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the dishwasher a few weeks now and couldn't be happier.
I would recommend this to a friendVerg good dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going on tw0 months with model 604. So far so good. No issues.
I would recommend this to a friend