Customer Ratings & Reviews

This dishwasher is extremely quiet. Love the third rack on the top of the machine. The dishes are actually dry when the cycle is complete. This replaced my previous KitchenAid that had seen it’s better days.

I know how hard it is to read reviews. Either the person hated the item and it murdered their family, or its great. I read all the reviews for this dishwasher on several sites including the manufacturer, Lowes, and Home Depot. Seemed like everyone loved it, and I agree. This dishwasher is amazing and does everything you need, and it gets the dishes DRY. The employees at Best Buy were useless and could not give a crap when I picked it up, but i was just glad they had it in stock. I did not trust some rando to install it so I paid a local trusted plumber to install.

Had it a month.. exceeds expectations! Cleans great and so easy to load and unload. Extra top shelf is great because it offers both tilted glassware capability as well as large utensil rack... very pleased! Quiet too!

The best dishwasher we have ever owned. Very quiet. Really like the 3rd rack and ability to adjust height on middle rack. Dishes come out spotless. Highly recommended.

Its quiet and it cleans well! The very shelf is large enough to hold spatulas. Only complaint is that the cycles run a little long.

great dishwasher that is super quiet. the third rack is designed well so you can fit a lot of things in here. all of the dishes come out clean.

Love this dishwasher! Very quiet and cleans everything well. The top rack is a game changer. So very useful and handles a lot of extra stuff that, otherwise, would have to find places in the lower 2 levels. Very happy with this purchase!

We wanted a very quiet and very clean-washing dishwasher. Take the very out, and it describes this machine. It's almost as quiet as we hoped, and occasionally, despite precleaning heavily soiled items in the sink, there are food particles stuck to them. This occurs during "Pro Clean" and "normal" cycles. We have yet to use the pots and pans cycle since all our loads include delicate items as well as pots and pans. Our previous inexpensive and loud washer did at least as well on pots and we always used it on "normal". It takes 3.75 hours per load set on pro-cycle, sani-rinse, high temperature wash, and pro-dry! Even then, it sometimes fails to thoroughly clean stuck on stuff, and the items that usually came out wet in our old dishwasher still come out wet. However, I believe that this machine does represent the state of the art for $1,000 plus dishwashers.

After having a 5 year old LG fail, I was debating to repair or replace. One of the things I hated about LG was the dishes were never dry, and I was informed that they used drip dry like many other brands. Kitchen aid was the only brand I could find that actually had a heating element. This thing runs great, I went this model over the $899 one because of availability and not wanting to wait 2 months for anything to be in stock. But I definitely am glad I went with this one, the third rack is awesome, overall quality feels great and not cheap. Filter is easy to access as well.

The dishes are Spotless, it's quiet. Love the third shelf, had one in other dishwasher but this one is better.

I have had 3 dishwashers in 4 years. This one is already impressing me after just a few weeks. Best dishwasher I have ever had. I love how roomy the third shelf is, and it cleans really well. I am trying not to "prerinse" because I want to see what it is capable of. I have only had a few things that I had to rewash because they didn't finish in the dishwasher. Those were things that were pretty crusty, so all in all I am VERY happy with this dishwasher.

Excellent dishwasher. Had to replace my old Kitchenaid dishwasher after 12 years of double-duty loads with a new model Kitchenaid. it’s a lot quieter and easier to organize more dishes

Very quiet and get the dishes clean. The 3rd level basket with the cutlery part and the beeper part for plastic tubs is practical.

We bought our second kitchen aid dishwasher to replace a 10 year old kitchen aid. The unit cleans dishes and dries plastic better than any we have used. The third rack is a great space saver for coffee cup size glasses and smaller and doesn’t seem to restrict the second rack load. More than anything else the prodry feature dries plastics really well. We have had loads with no water on lids or plastics. Amazing.

Love the quietness and how clean it gets everything. I love the pro wash and pro dry features a lot. The 3rd rack is spacious and is a fantastic add!

so quite you have to check the light to see if it's cleaning, Love the third rack and the dishes are always dry and glassware spotless.

I absolutely love this dishwasher it’s very quiet dishes come out spotless.. Drying cycle is excellent…it’s spacious

No to KitchenAid, and no to Best Buy! First, pay attention to these reviews as the majority are incentivize. Dishwasher: We picked it up from the store, brought it home and installed immediately (husband is a plumber). While installing, he mentioned he felt like the dishwasher had been hooked up previously because of how the electrical connections looked. We discussed maybe it was done at the manufacturer for testing because when we received it, the dishwasher was factory packaged inside what appeared to be the original box. Installation took about 1.5 hrs. Finally, I could now get my hands on this beauty and give it a test run! Opened door, pulled out middle rack and immediately noticed a PLASTIC (this word will be used a lot) clip was missing off one of the adjustable dish holders rendering it unusable because it would not stand up, Refusing to be dismayed, thinking that’s a simple fix, sure the manufacturer will just send a replacement and we can easily snap it in, I move on to explore the adjustable rack. Except it will NOT adjust for some reason. Upon further inspection, we find the PLASTIC piece that attached the rack to the right side roller is completely broken off, and that piece is nowhere to be found (not in the bottom of the dishwasher). Speaking of the bottom of the dishwasher—there was sediment in the bottom that looked as if it had been used previously. Frustrated now, but still determined to use this baby until we can get the brand new $1300 dishwasher repaired, I begin the process of running a load. Well, if you are over 25, this one likely is not for you. Hubs and I are both techies. We are in our 50’s, but have stayed proficient with technology for the most part. Neither of us could get the thing started, even after consulting the hideous “manual.” Our 23 year old daughter was finally able to get it going, but it was a bit challenging for her as well. The programming is NOT intuitive, and the manual is worthless. It is printed on cheap paper, in fifty languages on the same page, and is very difficult to read and follow. We ran a load, and the results were satisfactory; finally a positive note. We are unsure if we were sold a refurb, that was poorly refurbed, at regular price, OR if KitchenAid’s QC is what poor, but the fact this ever left the warehouse with missing and broken parts speaks volumes. The entire dishwasher is composed of a LOT of PLASTIC parts and pieces. That, along with the issues we encountered, led us to be confident we did not want to return for the same brand. The return: So it begins: first I go online and as recommended under the contact option, I ATTEMPT to CHAT with Customer Service. After forty-five minutes of no answer in chat, I moved on to the next recommendation; text. I waited An hour, received no response, so went to bed. The next morning, they had responded two hours and forty five minutes later. Because I was asleep and didn’t answer immediately, they closed that chat. The next morning, I waited until store hours so I could call the local store and speak with someone to give me my options on exchange. We live 30 mins from the store, and we’re hoping they would pick up/deliver and maybe uninstall/reinstall the exchange. Welllll, after being disconnected twice because their phone tree takes you in a horrific circle of options, I finally learned the right things to say or buttons to push in order to reach a human…or so I thought. I was At work, so I put the phone on speakerphone and went about my day while holding for a live representative. You’re given the option of having them call you back instead of waiting, but I opted to wait the estimated eight minutes instead. Sixteen minutes later, I reach a live representative, but wait…she sounds nothing like people from our area of town. She was super nice, and we both worked hard to get through the language barrier as English was definitely not her first language. After ten minutes with her, she advises she needs to transfer me to someone who can assist with exchanging the product. I think finally I am being transferred to the local store! Hah, NOT! Next a gentleman answers. Again, nice, friendly, and speaking in broken English. I work In healthcare where we interact with various cultures and languages all day long; I am accustomed to accents and rarely do I have problems understanding non-American accents. Well, like the first representative, he had a thick foreign accent that I (and my coworkers) struggled to understand, but we worked through it. The offer: They would send out replacement, and pick up the other one for free! No, they wouldn’t uninstall and reinstall. Timeframe on exchange? Two weeks. I thanked him, told him we would just return to the local store and hung up. Husband uninstalls, loads it back in the truck along with all the packaging, and makes the thirty minute trip back to the store. What happens next? We paid cash the day prior, but this very busy (Nov 30th) store claims they do not keep that much cash, so they will have to MAIL us a check. Hubs pushes back and they finally agree to credit to his debit card. I will brag and say the next morning, our cash purchase had been safely returned to our bank account. We went to a different big box store that starts with a “L” and purchased a different brand that starts with a “B” (google—most recommended brand-that started out manufacturing tools, I believe). Paid about $50 more, but it’s now installed. Parts seem much more substantial, and not nearly as much PLASTIC. Programming is very intuitive. So, we are fine with Best Buy—will never purchase as much as a computer mouse from them again (and we’ve been long-term customers), and will NEVER even look at a large KitchenAid appliance again. Do not recommend Best Buy or KitchenAid!!

Very quiet and dries very good. Love the third rack.

It is very quiet. It drys the dishes and they come out very clean. No bells and whiles just a dishwasher. Ni WiFi, No app for that. The 3rd rack is very small and my dishes have a hard time fitting in the unit as I cook very large amounts and have large bakeware. I do miss the dishwasher alerting me if it needed something like a cleaning or rinse aid. But it is a nice replacement over my new LG dishwasher that caught on fire and well turned out to be a nightmare and horrid experience.