Customer Ratings & Reviews
- Model:
- KSGG700ESS
- SKU:
- 5489036
Rating by feature
- Performance
Rating 4.2 out of 5 stars
- Ease of Cleaning
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range, especially its ease of use, performance, and appealing appearance. Many appreciate the convection feature and sleek design. However, some customers have expressed concerns about the self-cleaning function, control panel, knobs, cleaning the stainless steel, and the timer.
This summary was generated by AI based on customer reviews.
Kitchen aid high price low quality poor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just past the one year warranty convention fan that has already been replaced once is failing and rattles. Front burner was replaced under warranty because it leaked gas. Still leaks gas but they would only come out once. Over price pile of crap to top it off dishwasher just failed today. Ice maker on fridge is crap. I wish I could post a video of the noises it makes.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, DavidM. We apologize for the concerns that you are experiencing with your Range, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
What a disappointment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One burner went out shortly after the 5 year warranty expired. Another burner is on its way out. Parts are on back order with no end in sight.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey SergeS, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Not a good oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oven under heats requiring longer times to bake. Then material on door started to peel off. Final straw was oven cooling fan broke requiring service. We’ve had the oven for a little over 2 years and just had to pay ~$200 for repairs because it’s already out of warranty.
No, I would not recommend this to a friendgas leaks at knobs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you lean against this range it is possible to turn on the gas without knowing it. Kitchen Aid corporate safety said you can buy plastic covers for the knobs if this happens. Kitchen Aid will not install these. Not happy using plastic knobs not made by Kitchen Aid since this is a safety issue. Twice the house has filled up with gas before we noticed it. I am taking the knobs off and on each time I use the stove.
No, I would not recommend this to a friendKitchenaid Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item was sold as “Open Box Excellent Condition.” When we got the unit home, it had clearly been used for some time, was filthy inside and out, had grates that didn’t belong to this model and was missing all required connectors for conversion to LP. Very deceptive advertising.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello DianeB, we are terribly sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.