Customer Ratings & Reviews
- Model:
- KFED500ESS
- |
- SKU:
- 6163168
Customer reviews
Rating 4.3 out of 5 stars with 490 reviews
(490 customer reviews)Rating by feature
- Performance4.5
Rating 4.5 out of 5 stars
- Ease of Cleaning4.3
Rating 4.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the large oven size and ease of use. Many also appreciate the attractive appearance, useful features, and sleek design. However, some customers have reported issues with the knobs and glass top breaking. Additionally, a few customers have noted that the timer only beeps once, which they find to be a drawback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we love this appliance! Worth the money!!!!
I would recommend this to a friendRated 5 out of 5 stars
Cook with ease
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I can bake two different meals at the same time.
This review is from KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great oven for gourmet cooks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been looking for a double oven and this was a perfect choice for us.
I would recommend this to a friendRated 5 out of 5 stars
It's a KitchenAid!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slide in Double Oven and Range is awesome! Convection cooks faster and more economical.
I would recommend this to a friendRated 5 out of 5 stars
Great settings
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great performance good buy i suggest as a good option
I would recommend this to a friendRated 5 out of 5 stars
Love the convection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new stove and convection oven. Love the blue color of the oven too.
I would recommend this to a friend- Cons mentioned:Glass top
Rated 2 out of 5 stars
It’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ovens are great but the glass top scratches really easy. The Whirlpool I had before the glass top was much better
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Meathead2002, thank you for your review. We sincerely apologize for the concerns with your range and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 5 out of 5 stars
The Best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy, simple controls for cooking, baking and convection !
I would recommend this to a friendRated 5 out of 5 stars
Great Range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The double oven works great for baking multiple items at the same time.
I would recommend this to a friend- Cons mentioned:Knobs
Rated 1 out of 5 stars
Knobs peel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Uneven heating, even after calibration. Knobs are NOT stainless steel as advertised. They have foil that peels off the knobs. Terrible oven. Terrible investment.
This review is from KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Dual Fuel Convection Range - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, CarrieD. We apologize for the concerns that you are experiencing with your Range, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Pros mentioned:Oven size
Rated 5 out of 5 stars
Good stove for small baking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stove has top and bottom oven. If you like me who love to bake a small pizza. Instead of turning the big oven you could use the top part which is design for small baking. I love my stove.
I would recommend this to a friend Rated 2 out of 5 stars
Awaiting repair after owning 2weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven is good stove too cracked after 2 weeks of owning. If boiled water spills on cooktop it’s very difficult to scrub off. When I called manufacturer about repair they stated they would have to determine whether or not it was defective before it would be determined if it would be covered under warranty. It cracked!! I wasn’t even using the burner that cracked
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Range, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Rated 1 out of 5 stars
Poor quality and workmanship for a such high price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven/range is just a little over one year old, with very average use. However, half of the parts have been replaced already. First - the lower oven. it was producing a very loud metal knocking noise every time it was turned on. The Geek Squad tech had to replace all the fans for the oven, like five of them. Then - range heating elements. Two of them, the largest ones, do not heat for the full power. Need to be replaced too. Currently waiting for the parts. And the last - poor quality of the steel and ceramic glass - scratches and stains very easily. Yes, all repairs are covered by the service plan (addl $300), however, you've never expected such poorly desgined and made product with tag price over 2 grands. We bought it because of Kitchen Aid label legacy, seems like it's no longer lives up to the standard.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello jeff21b, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Cons mentioned:Knobs
Rated 1 out of 5 stars
Nope.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It only lasted 3 years. Going to the dump tomorrow. Wife complained of frequent smeel of gas. She also sometimes when she reached for the knob she would get a small shock. The heat from oven vents disfigured the chrome knobs. Went back to a electric smoothtop oven. It was a experiment and it failed.
This review is from KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Dual Fuel Convection Range - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello BCTWEEKER, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 2 out of 5 stars
Nice but temps in oven not met or held
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pre-heat shows the temp setting has been met but its obvious by feeling the oven that it isn't. So we shut the oven off and turn it right back on and the oven temp will show approx. 60 degrees cooler and then it heats up to the set point, maybe. Very disappointed for a 2 grand oven. On hold forever with Kitchen Aid.
This review is from KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Dual Fuel Convection Range - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Mark, thank you for your review. We sincerely apologize for the concerns with your Range and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 3 out of 5 stars
Love the ovens but not so my the cooktop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping that the service people will be able to correct the problems.
No, I would not recommend this to a friendRated 3 out of 5 stars
this order had been cancelled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was cancelled before it was delivered b/c I wanted electric stove and gas top.
This review is from KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Dual Fuel Convection Range - Stainless Steel
I would recommend this to a friend- Pros mentioned:Oven size
Rated 5 out of 5 stars
Double oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This the first range with a double oven that my wife has owned. She loves it!!
I would recommend this to a friend Rated 1 out of 5 stars
No to KitchenAid oven/range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 problems with this range. 1. The calibration between the temperature control settings for the ovens and the oven thermostats is lousy. When a constant temperature is required, especially in the lower oven, I have to check periodically and reset the desired temperature and sometimes it's off by as much as 30 degrees. 2. The knobs controlling the burners are plastic and break off the metal stem and I have had to buy 4 replacements and they are not cheap. I complained to Kitchen Aid in an email and never got a response. I will never buy Kitchen Aid again.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey KitchenAid, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Rated 1 out of 5 stars
Buyer Beware
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told at the store it was like new. They were supposed to deliver it between 7 and 1. They didn't show up until 6:30pm once they brought it it they could not level it as the legs were broken. The installers tried to call their dispatch but no one was available. Worst service ever! The bottom door is also rubbing when opened. There is no serial number plate located anywhere on this item which leads me to ask is this really an actual Kitchen Aid. Buyer beware!!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Disappointed, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0




