Customer Ratings & Reviews
- Model:
- KCO253CU
- |
- SKU:
- 5622269
Customer reviews
Rating 4.5 out of 5 stars with 748 reviews
(748 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the KCO253CU Convection Toaster/Pizza Oven for its user-friendly design, compact size, and ability to toast, bake, and broil food. Many customers appreciate the even cooking results achieved by the convection feature. While some customers have concerns about the loud timer and occasional fan noise, the overall positive feedback suggests that this product meets the needs and expectations of many users.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
good for fast heating.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it heats quickly, but does not take regular size pots. it takes a while to learn its heating properties.
I would recommend this to a friendRated 2 out of 5 stars
Stopped working within 3 mos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not use this small appliance more than about 10 times in 4 months and it just stop working. Luckily I bought the protection plan so I plan on returning it for repair or replacement.
No, I would not recommend this to a friendRated 2 out of 5 stars
Would not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took a very long time to toast with a very loud annoying ticking sound the whole time. The family hated it. Also the shelves were crooked.
No, I would not recommend this to a friendRated 3 out of 5 stars
Just OK
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Toaster and broil take forever. To cook a grilled cheese it took over 15 minutes!
No, I would not recommend this to a friendRated 3 out of 5 stars
Versatile but bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of features but a bit bulky. Very versatile and good even heat distribution.
I would recommend this to a friendRated 3 out of 5 stars
Giving as a gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Giving this as a gift so haven't seen it out of the box or how it works.
I would recommend this to a friendRated 2 out of 5 stars
Bad Toaster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to have a toaster/small oven combined; wanted a bit more features than in a traditional toaster oven. But this didn't toast well.
No, I would not recommend this to a friendRated 3 out of 5 stars
Timer knobs brake quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The oven heated evenly but the timing knobs broke quickly.
No, I would not recommend this to a friendRated 3 out of 5 stars
DId not meet my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not fix in the cabinet in the RV so we never used it
I would recommend this to a friendRated 1 out of 5 stars
Poor Quality (door alignment)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had seen reviews of poor door alignment, but decided to take a chance. Sure enough, my unit had poor alignment too. Mine wasn't too terrible and I was able to fix it acceptably, so I'll likely keep the oven as it seems to perform fairly well so far. A little slow in the toast department, but toast is relatively evenly done once you figure out the best rack positioning. Shouldn't be buying a toaster oven for toast anyway in my opinion. Better than average with frozen pizza which is my primary use for this oven. Definitely wouldn't keep at full price, but on-sale price makes it worth while for the most part.
No, I would not recommend this to a friendRated 2 out of 5 stars
Does not last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this regularly for cooking daily meals. One year after purchase the toast options stopped working. One year and three months after purchase now the broiler option is no longer working.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi M1234, Thank you for providing feedback on your Convection Countertop Oven. We are sorry to learn you have experienced these issues with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Rated 1 out of 5 stars
Already broken in less than 4 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY disappointed. I bought this at the very end of November, and last week, the function knob stuck in place. Then no matter what type of function you selected--bake, toast, etc.--the machine wouldn't turn on. I wasted $80 on a high-end, brand new toaster over to throw it away. Why? Because Best Buy won't take it back. 30 day policy means we have to throw this out. Next time I'll go shop at Costco, where they have much better return policies. Costco would never let their custom get stuck with a lemon.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi batps, Thank you for providing feedback on your Convection Countertop Oven. We are sorry to learn you are experiencing this issue with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance with the unit.
Rated 1 out of 5 stars
Failed product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sad to say after less than a year that this toaster oven began to give me problems. It got to the point where I just wanted to make toast and it couldn’t even do that. The coils stopped turning bright orange entirely right before I redeemed my protect plan. Would not recommend this product, especially for the cost.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi Evan, Thank you for providing feedback on your Convection Countertop Oven. We are sorry to learn you have experienced this issue with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Rated 2 out of 5 stars
Failed in a year
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Toast function failed less than a year and everything else barely works. Would definitely not buy another kitchen aid product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Died
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last toaster oven (different brand) lasted over a decade this one lasted 1.5 years unacceptable for the money. While it worked it was good enough not great slow to get up to heat to toast. Work around turn it on get it warmed up before you try to toast.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi Displeased, Thank you for providing feedback on your Convection Countertop Oven. We are sorry to learn you have experienced this issue with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does not cook evenly. On top burns every time no matter what I try food wise. Cakes, pizza, meat, all burns either on top or bottom.
No, I would not recommend this to a friendRated 2 out of 5 stars
KithcenAid Toaster
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This toaster failed, but a quick call to KitchenAid cust svc & they replaced it no questions asked.
No, I would not recommend this to a friendRated 2 out of 5 stars
it is just ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to bake things and I am disappointed> it takes much longer than the recipes recommend the cooking times say.
No, I would not recommend this to a friendRated 2 out of 5 stars
Did not utilize appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door was not even. It was lopsided. I did not have opportunity to utilize this product.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed like it was going to be a great oven. However, it cooked uneven and was very slow in the process.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi Rando, Thank you for providing feedback on the Countertop Oven. We are sorry to learn of your experience. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.

