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Customer reviews

Rating 4.8 out of 5 stars with 14347 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, quality, and power of the Professional 5 Plus Series 5 Quart Bowl-Lift Stand Mixer. Many appreciate the larger bowl size and the inclusion of extra attachments. However, some customers find the mixer to be quite loud and heavy. The mixer's color is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 682 Showing 13,621-13,640 of 14,347 reviews
  • Rated 4 out of 5 stars

    Gift - She loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift for a great friend who loves to cook. She thinks this is fantastic.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PIECE OF JUNK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE USED THIS MIXER TWICE. THIS IS NOT THE K5 OF OLD. THE MOTOR SOUNDS LIKE ITS DYING. THERE A METEL BURR ON THE FRONT OF THE MIXER THAT SHOULD BE SMOOTH. THE BREAD HOOK DOES NOT WORK. I USED THE OLD BREAD HOOK TO MAKE MY BREAD. I WOULD SAY SAVE YOUR MONEY AND LOOK FOR SOMETHING ELSE.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    zippy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not know anything about this Item because I returned it right away.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixer was damaged in transit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen Aid is an excellent product. This mixer was damaged in transit. All styrofoam protecting mixer was totally broken and nothing protected the mixer. Bowl was out of place and attachments askew. Lift mechanism was damaged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product It is exactly what I expected and it has helped me a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect gift for any cooking lover. My partner loves it so much I got it for him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy not for heavy duty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good mixer and this gets the job done but not for big projects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought online, the only thing i wish i would have looked closer at was the fact it does not have a tilting head

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great discount from Best Buy made this a perfect gift for my girlfriend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought as gift for a retired chef

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recipient liked the gift. Could not find an exact replacement for the professional 6 mixer that had died earlier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mixer for my needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not bake too often but it is a good mixer overall. It meets my mediocre cooking skills.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Harder to use than expected

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This certain model has the bowl that has to be snapped into the side arms which is challenging since the top doesn't raise up and down. I sold this and bought the other style where the bowl fits into bottom grooves and the top lifts up for easy stirring etc.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love my mixer :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted one of these mixers for a long time, finally got one and could not be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really what I expected and working really good to knead dough

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality control - constant cosmetic issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon opening up the factory sealed box, found paint and finish issues on the item. Returned it for another, which had an unfinished rough edge on the product and other finish issues - for example, the silver metal band was recessed on one side and sticking out on the other. Can't remember if my wife tried a third time but, needless to say, we do not own one of these now. Never even got to try using it so I cannot attest to its performance - but at this price level the item should not have these blatant cosmetic flaws. Wound up buying a Breville BEM825BAL and that looks like it was quality checked by someone who cares.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi TBPE, Thank you for providing feedback about your Stand Mixer. We are sorry to learn of your concern. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and performance but quite a small for large family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it tilted. It was a great value over the other models except for the fact that it doesn't tilt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value. Have been looking at these for a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mixer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good mixer. The only problem I have with this mixer is how the bowl moves.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Loud and cumbersome to use!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this unit would be an upgrade from the standard tried and true tilt-head Kitchen aid mixer that I have used for 40years. I wish I had kept my Grandmothers hand me down it was more pleasurable and quieter than this. The motor groans loudly under the slightest loads and bracket that supports the bowl rattles and clanks non stop. It actually sounds like it is breaking every time I use this thing. I will surprised if it lasts a few years, probably just long enough for the warranty to expire. Super disappointed with this purchase.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi Max1030, Thank you for providing feedback on your Professional 500 stand mixer. We are sorry to learn of your experiences and concerns with the mixer. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand