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Customer reviews

Rating 4.8 out of 5 stars with 14347 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, quality, and power of the Professional 5 Plus Series 5 Quart Bowl-Lift Stand Mixer. Many appreciate the larger bowl size and the inclusion of extra attachments. However, some customers find the mixer to be quite loud and heavy. The mixer's color is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 695 Showing 13,881-13,900 of 14,347 reviews
  • Rated 3 out of 5 stars

    You get what you pay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best kitchen aid but it’s worth it for most tasks. It works great for everything except that it could use a bit more power for dough.

    I would recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi Seblip, Thank you for providing feedback on your Stand Mixer. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Rated 2 out of 5 stars

    Grease all over the mixer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, i bought a black one and a red one. The blavk one was defective. I opened the red one, and that had white grease allover it. So why do i have to clean this? I exchanged both for new ones. The replacements cane in. The black one came in with a dirty, stained bowl and i never bothered to open the red one. Returned them both. Not Best Buys fault as they only sell them. Kitchenaid needs to make sure these units are qt least inspected before packing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No surprise the box gave it away smh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box came standard safe to say the wife knows shes getting a mixer for chirstmas @bestbuy you guys couldnt put it in a box to conseal what it was smh

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works great but missing items.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. However my package did not include the wire wisk and dough hook that was supposed to be included.

    I would recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi GeraldV, Thank you for providing feedback on your Professional 5 Plus stand mixer. We are sorry to learn your package was missing these items. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Rated 3 out of 5 stars

    Too Big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so i thought i was getting a great deal when i purchased this item online only to discover it was HUGE and bulky and wouldn't fit comfortably in my kitchen. it's definitely not the cute compact kitchenaid mixers so be conscious.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Buy for a wedding not for you

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this was a bust. Noisy as heck, doesnt work as it should. Wish i would have purchased a different one.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi nope, Thank you for providing feedback on your Pro 5 Plus Stand Mixer. We are sorry to learn you are experiencing this noise issue. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motor is very loud and has a ‘windy’ sound to it. I expected better for the price.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi MsNotImpressed, Thank you for providing feedback on your Pro 5 Plus Bowl Lift Stand Mixer. We are sorry to learn you are experiencing this issue. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Rated 1 out of 5 stars

    very disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this as a gift for my daughter in law, when she opened it it had scratches and dents and grease and some rust on a screw. I plan to return this item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so sure...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I didn’t insert the bowl right but..... I made 2 cheesecakes & at the end, I had to batter it myself since the mixer left it bumpy. Kind of want to downgrade to the smaller one now.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi Eveee, Thank you for providing feedback on your Professional 500 Series Stand Mixer. We are sorry to learn you are experiencing this issue. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Rated 3 out of 5 stars

    Not the greatest

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Older models seem more durable. I bought this as an upgrade and not impressed at all. The motor seems like it's going to give out at any moment

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No thanks.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is too big. Bulky. Not pleasant to look at. I took this back and got the Artisan pink. Get this if your boring and don't care about the color....and maybe starting a makeshift bakery!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale $299.99 it states the regular price is $499.99. You can find it anywhere at regular price of $299,99. Now BB has it for $219.99. No worth it. Next time I’ll buy it somewhere else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mixer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the it wasn’t the one I wanted. I can’t give a review

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sold but not available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold but not available. Best buys was no help. Sad because i really liked shopping there.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in unpacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to receive my first kitchenaid product. However it looked like I gotten a return used unit. Grime on the attachment. (Cleaned off easily chalked it up to shipping) the coating on the beater attachment was peeling away exposing the metal. The fingerprints inside the bowl. Etc. So the kitchenaid I bought to make my thanksgivings pies easier failed and I went to using my trusty $15 handheld. Only reason I spent the money is because my mom who has been using kitchenaid for 50+ years and they still all work and I loved them. I get mine and highly disappointed in the way I received the unit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works okay but difficult to get bowl anchored.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking appliance. I found it hard to get the bowl anchored each time I had to take it off and put it back on during the process of kneading dough to make bread. Other than that its a good buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I waited day after day in the Best Buy app for this Black Friday special to drop on this mixer. Imagine our surprise when we went to pick up the mixer and it was the wrong color. We specifically order the ink blue and when we picked up it was silver. The employee told my wife that it was possible that it could be a blue mixer in a box that showed a silver mixer on the outside. Not true. I’m more disappointed with Best Buy than the product itself

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too Big for My Kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this online. I didn't realize how large and heavy it was. I had problems getting the beaters adjusted properly. My opinion is price was to high for the value.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My mixer was broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mixer was broke have not been able to use it yet had to return it to the store and have a new one ordered Maybe when I get the new one have me do another review to see if that one work right.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok not worth all the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought being that this was the biggest one. It would do more things. It doesn’t even tilt. Much rather have gotten the smaller one for far less money. Wife likes it so we kept it.

    No, I would not recommend this to a friend