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Customer reviews

Rating 4.8 out of 5 stars with 14347 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, quality, and power of the Professional 5 Plus Series 5 Quart Bowl-Lift Stand Mixer. Many appreciate the larger bowl size and the inclusion of extra attachments. However, some customers find the mixer to be quite loud and heavy. The mixer's color is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 696 Showing 13,901-13,920 of 14,347 reviews
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this mixer as a replacement for the smaller version as it had a bigger motor. Unfortunately, I am extremely disappointed. Cons: -the motor is heating in about 3 minutes of mixing bread loaf made out of 1.6 lbs of flour -dark oil leaks from the mixer in the pan where the loaf is mixed -the mixer needs to be held in place otherwise it shakes extremely bad -customer service; practically inexistent Pros: -none

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi Cris, Thank you for providing feedback on your Stand Mixer. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Rated 3 out of 5 stars

    Mixer foot broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was damaged upon opening. One of the feet were broken off and product was sold out so no exchange possible.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi Disappointed, Thank you for providing feedback on your stand mixer. We are sorry to learn that one of the feet are damaged. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Rated 1 out of 5 stars

    worst stand mixer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kitchen aid stand mixer was terrible. The mixer blades didn't even mix up the ingredients and the bowl coating came of on the dough.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    KitchenAid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the bowl on and off is tricky. The power on the new mixer does not compare to my old tilted mixer I got in 1987. Disappointing

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud...Loud... so disappointed. I waited a long time to purchase a new mixer.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi MNmomof4, Thank you for providing feedback on your Pro 5 Plus stand mixer. We are sorry to learn you are experiencing an issue. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Rated 3 out of 5 stars

    It’s the ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it’s quiet and efficient. But it is difficult to scape down the sides.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't care for the style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this stand mixer as I like my previous style much better. I didn't care for the way the head lowers rather than tilts. I felt it would be more difficult to add ingredients.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Excellent product but this one failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older mixer that I have had for 16 years. Decide to update due to the excellent sale Best Buy was having on it. After I plugged the mixer in and turned it on, there was something clearly wrong with the motor. Horrible grinding noise. Returned it - Best Buy was excellent. Overall, I believe I simply received a bad one. KitchenAid is a great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy. Just your basic washer and dryer. But that’s what I wanted. I didn’t want to pay for the frills. Clothes are clean and dry just like the more expensive units.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good base product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good starting point for stand mixer. I only wish the attachment reached the bottom of bowl and scrapped the sides also. Other than that it is a good mixer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't broken it in yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bowl is a little hard to get on properly. And it is going to take a little bit of usage to get use to which pieces to use in accordance to what type of batter.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Issues with bowl and stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual beater part of the mixer does a great job, however when trying to align the bowl with the two holders on either side, and the specific spot in the back, the bowl goes on and comes off way too hard. I feel like I’m going to break or bend the stabilizers holding the bowl in place. Once it’s on there, the mixer works great, but it’s a battle to get the bowl where it needs to be.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi Sierra, Place the bowl on the right hand pin and slightly tip it to attach it to the left hand pin and then push down with both hands on the back of the bowl it snaps in place. KitchenAidBrand

  • Rated 1 out of 5 stars

    Horrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first use of this mixer was a disaster! After mixing 2 cups of butter, 3 cups of sugar, 6 eggs, flour etc., there were "streaks" of a grey substance in the batter; the "stainless steel" bowl also gave streaks of some substance. Needless to say I threw away the batter and returned the mixer. I found out later after seeing the professional mixer at another store that the lever to raise the bowl was missing the grip handle; I currently have a Classic kitchen aid and it is far superior. The only reason I wanted another mixer was to increase the mixer's capacity.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Older Model just as good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special, glad I got it on sale. Is also missing one of the fittings it sits upon hopefully we can get a replacement.k

    I would recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi Rudy,
      Thank you for providing feedback on your Stand Mixer. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Rated 3 out of 5 stars

    Good mixer for casual use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a casual user, this mixer is fine. I was trying to downgrade from a KitchenAid Pro and this one couldn't cut it for me. It doesn't scrape the bowl close enough for heavy use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good deal for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a great deal for the price I just don’t really like the fact that you have to use the handle to raise the bowl up so that the mixer can get to the bottom

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Mixer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the professional model because I thought it would have better features than the artisan model but I think I would have rather had the tilt mixer instead of the bowl lift.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite mixer, is very loud to operate and sometimes doesn’t turn on right away

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi Nikki, Thank you for providing feedback on your Professional 500. We are sorry to learn you are experiencing this issue with it not turning on. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Rated 3 out of 5 stars

    not silver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the description was silver I was disappointed to find it is actually battleship gray and did not look good on my counter so sent it back and got a red which is beautiful.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Missing parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the package quickly but not as advertised there is no plastic cover for the bowl. The screw is missing for the attachments. The bowl was filthy and it had some kind of polishing agent in and out, it smelled like it came right off of a lathe in a machine shop... also on this model there is no handle to raise the bowl... why? This is supposed to be professional grade but it is not...

    No, I would not recommend this to a friend