Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 14347 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, quality, and power of the Professional 5 Plus Series 5 Quart Bowl-Lift Stand Mixer. Many appreciate the larger bowl size and the inclusion of extra attachments. However, some customers find the mixer to be quite loud and heavy. The mixer's color is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 697 Showing 13,921-13,940 of 14,347 reviews
  • Rated 3 out of 5 stars

    It was not new

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good device but was badly refurbished and I bought it as new

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very user friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very nicely. Would be better if some additional attachments came as part of the package. Having to buy everything separately is very expensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, but the beater does not reach the bottom of the bowl, and sadly, there is no glass bowl available.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not worth the money

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beater does not reach the entire bowl so it does not whisk properly at all and does not mix all that well either

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi Jenlk,
      Thank you for providing feedback on your Pro 5 Plus stand mixer. It is possible that the beater to bowl clearance needs to be adjusted to resolve your issue. The instructions for making the adjustment are located in the use and care manual. If you need further assistance, please contact KitchenAid directly at 1-800-541-6390. KitchenAidBrand

  • Rated 3 out of 5 stars

    Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy price beat out the competition. My wife always wanted so I shopped around diligently and came across this great price for this style

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it two times only and doesn’t work anymore.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi OsamaG, Thank you for providing feedback on your Professional 5 Plus Stand Mixer. We are sorry to learn the mixer is no longer working. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Rated 3 out of 5 stars

    Nice mixer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the mixer but for the cost i would have preferred an easier way to connect the bowl. I also wish the mixer tilted to make it easier removing the bowl.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    mixer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the beater is not stainless, the paint come off, otherwise the mixer is good

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi anarouz, Thank you for providing feedback on your flat beater. We are sorry to learn you have experienced this issue. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    KJ

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motor makes so much noise. Product is attractive but too much noisy.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi KShah, Thank you for providing feedback on your Pro 5 Plus stand mixer. We are sorry to learn of this concern. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Rated 1 out of 5 stars

    Disappointed by Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On December 15, Best Buy sent an email to my wife requesting a review of the Kitchen Aid Blender I purchased as a Christmas Gift for my wife.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    for an average baker the mixer is ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not call it a professional mixer. The motor is very slow and lags. It does not like to mix bread dough

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Kitchenaid stands behind its products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Kitchenaid on the counter, means that you take pride in your cooking and baking. When you want the best, forget the rest... Just get a Kitchenaid.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Kitchen Aid minter last over thirty years and is still running. This one I bought in December 2016 for my wife. It has been used at the most dozen times for making cookies. Two times for bread. We started making a loaf of bread today and it wouldn’t start when first plunged in. unplugged it and and tried again. It struggled to get moving and when it tried to knead the dough you could hear And see it stop and go. That lasted about five minutes at the most and then the motor started smoking and burning. This machine never seem to work that well from the start. Now that the kitchenAid’s lousy two year warranty is expired it decided to give up and stop working completely. You would think and hope that a company that makes and sells non commercial products that really don’t get used that much in the common household would warranty them a little better then that. I’ve bought a few other household appliances in my time and they have had longer warranties up to five years. Word of advice for today’s cheap manufacturing. Buy the extended warranty!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    bowl lists too far from hook/paddle/whisk

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no matter what I do I can't get the bowl aligned close enough to the hook/paddle/whisk. I've adjusted the screw as tight as it will go, but so much of the mixing content gets lost under the hook/paddle/whisk. Dough barely kneads at all, creams barely whip unless you scrape down the sides multiple times.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello erik, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 3 out of 5 stars

    KitchenAid

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite ball is hard to install. Mixer does not reach to the very bottom.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great mixer but not for us

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mixer but not for us. I prefer the tilt head option than the pull up option. The mixer is great and sturdier than the tilt version.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not crazy about this purchase but couldn't beat the price . I preferred my standard kitchenaid

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 2 out of 5 stars

    Overated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heafty price for a mixer - the quality seems good but it is a lot of money for a mixer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    we should have bought a "tilt-back" model

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we wish we had purchased a different model - this one cannot be tilted back out of the way after yuo're done mixing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bowl too shallow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to be the high capacity mixer, but the bowl is too shallow, and there is too much splattering when I use it.

    No, I would not recommend this to a friend