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Customer reviews

Rating 4.8 out of 5 stars with 14347 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, quality, and power of the Professional 5 Plus Series 5 Quart Bowl-Lift Stand Mixer. Many appreciate the larger bowl size and the inclusion of extra attachments. However, some customers find the mixer to be quite loud and heavy. The mixer's color is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 698 Showing 13,941-13,960 of 14,347 reviews
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present and it came when I wasn’t home in a box with a label on it saying what it was. It ruined the surprise.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    chipped inside the stainless bowl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Kitchenaid small appliance. We only used it for 2 times and we just found that it is chipped inside the stainless bowl. I thought that Kitchenaid is a good brand and have good quality control, but I guess not. The stainless steel bowl is cheaply made. I tried to contact Kitchenaid customer service, but no one response.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi qualitycontrol, Thank you for providing feedback on your stainless steel mixing bowl. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 or kitchenaid_receipts_usa(at)kitchenaid(dot)com so we can try to further assist with your current issue. KitchenAidBrand

  • Rated 3 out of 5 stars

    loud blender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded size from a smaller kitchen aid. blender works well but it is extremely loud

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After an year of use the on switch takes a while to start mixing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Price dropped AFTER cyber Monday deals

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for family member on cyber Monday deal. Now it's $30 cheaper! What a scam. They appreciate it., however, wish i could get difference back without them having to return and repurchase item. When i first checked order history online, showed lower price, when I checked on app, showed cyber monday price What a scam! Very disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Power is good, but it is very noisy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black product is very pretty. I would be very satisfied if there was no noise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product, but just need to buy a lot of accessories to make it work as advertising.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    cooking

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item is nice cleans well I just wish it wash so difficult to put the bowels in

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible design all parts not included

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally opened it on 11/20/2022 to make cakes and pies for Thanksgiving. The mixer was the most inconvenient mixer I ever had. Terrible way to move the bowl up and down. Can't get the mixer off without getting your hands in the mix. When you increase the speed it throws the mixture out of the bowl onto the wall. Horrible design. Gave it away the same day that I used it. Other needed components would have to be ordered after you found out that they weren't included. I still buy from Bestbuy but man O man, what a disappointment.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great blender

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blender is for making ice cream make sure you read the details concerning this before you purchase it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This will blow your doors off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing and everyone is still talking about it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Changed my mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not work for me. I did not like that it did not have a tilt head.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great mixer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mixer. It does everything that a mixer should.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mixer may be good for some people but it isn't sturdy enough for any one who is very comfortable in the kitchen. Doesn't deserve the PROFESSIONAL designation. We returned it and bought the Professional 6. Much better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked well for 6 months. Then poof!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats up with few minutes, so hot that you can't touch the upper side. Efficiency has decreased. In speeds 4 and up, it gives a weird sound like it's coughing hard. The sounds have increased, and efficiency greatly decreased. Can't use for more than 5 min now and for light mixing, so it just sits idle in my cupboard. Yes all these are from the stand mixer. Unfortunately, I was way past the return period.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi Sujatha, Thank you for providing feedback on your Professional 500 Stand Mixer. We are sorry to learn the mixer is overheating. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Rated 2 out of 5 stars

    Just Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. It is difficult to get the bowl into the grooves and it doesn't tilt, making removal of the bowl and attachments difficult. Batter flattens at the bottom and you have to scrape it often to get the proper mix. But since it doesn't tilt, it's very difficult to do this properly. I would not buy again.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi SWBLA, Thank you for providing feedback on your Pro 5 Plus stand mixer. We are sorry to learn of these issues you are experiencing. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Rated 3 out of 5 stars

    Mixer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me I need a mixer that I can pivot the head back to reload

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Very loud - High Pitched Sound when rotates.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud - very high pitched sound when it's turned on and spins. Replaced an older model and have wished I saved my $.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi BuyingTooMuchLarely, Thank you for providing feedback on your Pro 5 Plus stand mixer. We are sorry to learn of this issue with the mixer. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Rated 1 out of 5 stars

    I was sent a defective paddle that’s chipped

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wished I’d made my review around the time it was purchased. As soon as I took out my beautiful kitchenAid and it’s accessories I quickly noticed that the main mixer attachment that I use which is the paddle & the one I’d be using the most had been chipped before it’s first use . I was so sad and disappointed, never told Best Buy or returned it. It seems as though I’m stuck with a defected paddle. I don’t want to go through more emotional disappointments...what a disappointment..it was outta stock to begin with in store so when I ordered it it took a long time and then I had issues with that as well but my main concern is that when I finally received my product My paddle was defected (chipped)

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi LizThaBiz2020, Thank you for providing feedback on your stand mixer flat beater. We are sorry to learn your flat beater was chipped upon receipt. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Rated 3 out of 5 stars

    It’s good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good brand mixer ……….I love it !!!!!!!!

    I would recommend this to a friend