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Customer reviews

Rating 4.8 out of 5 stars with 14347 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, quality, and power of the Professional 5 Plus Series 5 Quart Bowl-Lift Stand Mixer. Many appreciate the larger bowl size and the inclusion of extra attachments. However, some customers find the mixer to be quite loud and heavy. The mixer's color is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 701 Showing 14,001-14,020 of 14,347 reviews
  • Rated 3 out of 5 stars

    Great mixer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really a great investment for own kitchen. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Bowl size

    Rated 4 out of 5 stars

    It's a mixer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is an appropriate size for my use and first kitchenaid. At first I was not sure how to use it, and frankly still not entirely sure. But I have made bread and whipping cream so far and I think it's doing the job. I think when making bread it's best to keep it on stirring, when I move it to the 2nd speed, it feels like it's working too hard, and I don't want to risk over mixing. I think I'd upgrade to pro if I ever need a bigger bowl, I am not sure if this mixture could handle anything greater than 5qt. But it's working for my needs and I am glad of this purchase and love the navy color (I didn't want red, etc.). I do wish that the attachments were stainless steel, and also wished it came with the 3ct bowl and whisk, but I can buy it separately another time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to review it was a gift and that's why 3 stars

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best mixers I’ve used, but gets the job done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as sturdy as I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but I thought that it would be sturdier

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So-So

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this around Christmas when it was "50% off". I have used it to make cheese cake and pizza dough. I have not been impressed with it. It takes a long time to mix ingredients and really doesn't do a good job. It's not worth the money or the clean up versus an electric hand mixer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The bowl sticks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really hard to attach and unattach the bowl.

    I would recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi HappyHome, Thank you for providing feedback on the Pro 500 Stand Mixer. We are sorry to learn you are experiencing this issue. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Rated 2 out of 5 stars

    I returned it because it did not leave to desire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beaters would hit the side when operating as a blender. It was difficult to operate as far as I am concerned. I have owned a few Kitchen Aid products and have been completely satisfied with all of the except the KV25GDXSL

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never advertised as selling as Refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this was a great price as deal of the day. However, after registration on Kitchen Aid website showed I purchased a refurbished item. It was never advertised on deal of the day as refurbished and now I'm discouraged on making another purchase from the deal of the day.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Recd used with butter!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new but received a used product that had butter on it. Not happy. Second time returning and received the product with butter on it. Was too busy with work to return. !! Return date expired!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi Used, Thank you for providing feedback on your Pro 5 Plus Stand Mixer. We are sorry to learn of your experiences with the stand mixers. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor design. Mix paddle and bowl get in each other's way

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible sounding motor, overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motor sounds like its going to break sometimes when I'm mixing. It seems very fragile. I'm hoping it doesn't break on me. The features are good but I don't think this mixer is worth the price.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi Goldps, Thank you for providing feedback on your Pro 5 Plus stand mixer. We are sorry to learn you are experiencing this issue with the mixer. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Rated 1 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with the mixer. Do not like the way the bowl attaches. Do not like the way the beaters attach. Was unable to return because I did not know ere was a 15 day return policy. Seriously WHO has a 15 day policy!! I used it once and now I'm stuck with it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price at all.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price at all. Im crazy about baking and this was not for me. I also purchase all the extra attachments to get the fullbfeel for everything. I returned it all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wayyy larger than I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted one of these mixers for the longest time now. When it comes to buying products, I usually think the more expensive, the better. Not in this case. I'm sure this is a superb machine and I unfortunately did not get the chance to try it. As soon as it arrived in the box, I knew I made a mistake in ordering the more expensive model. This thing is HUGEEE!!! Totally not what I expected. Stands about two and a half feet tall and a foot x foot and a half wide and deep. Takes up the entire counter! I'm sure this is a great tool for businesses and expert bakers, but for the everyday person, not so much. I returned it the same day and will be picking up the standard size next time it goes on sale!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissapointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The KitchenAid was not what we ordered. It was missing pieces that were supposed to be included, such as the whisk attachment as well as the slash guard attachment. We tried to reach out to customer service and they were no help as the receipt does not show the included attachments, just the image of the KitchenAid itself. The bowl also came warped and is hard to attach to the lift. We will be reordering from a different company.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ok if you want something that is refurbish.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like the mixer because it was a refurbish mixer. I went to register it and that is how I found out. I guess that is why the mixer cost so little. I had one just like it that was brand new and it did not last 5 years.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi Wifeishappynow, Thank you for providing feedback about your Stand Mixer. We are sorry to learn of your concern. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Disapointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When started it was loud and making a knocking noise. Called Kitchen Aid and they are going to exchange it but it will take 6 weeks or more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in product, but not Best Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my order promptly from Best Buy. My problem was with the mixer itself. It worked twice then stopped working. Every time we would turn it on it would go super fast for a few seconds then auto shut off. I called kitchenaid and they’re sending a replacement due in 4-6 weeks. Not a good first impression of the company. Hopefully things will get better once I receive my new mixer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    I returned this mixer not what I thought it would

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like this mixer , it was very rattling and you have to get other attachments to keep what your mixing in the bowl , I wanted to make double batches of frosting, cookies

    No, I would not recommend this to a friend