Customer Ratings & Reviews
- Model:
- KV25G0XSL
- SKU:
- 4659801
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, quality, and power of the Professional 5 Plus Series 5 Quart Bowl-Lift Stand Mixer. Many appreciate the larger bowl size and the inclusion of extra attachments. However, some customers find the mixer to be quite loud and heavy. The mixer's color is also frequently praised.
This summary was generated by AI based on customer reviews.
Sad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time using and the switch isn't operating correctly(wouldn't turn on). Have to turn the speed switch back to the off position then on again in order for it to turn on and start mixing. I thought maybe it was a fluke the first time it happened but this happened multiple times while making 1 batch of cookies (when I turned it off to scrape down the sides of the bowl). I will be returning. Very frustrating. Once replaced, I will update my review.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi Korey, Thank you for providing feedback on your Pro 5 Plus Stand Mixer. We are sorry to learn you are experiencing this issue with the mixer. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
KitchenAid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice mixer. But not easy to scrap the bottom of the bowl, since the hooks doesn’t touch the bottom of it. Also I don’t like the fact that you can’t lift the “head”.
No, I would not recommend this to a friendThey don't make em like they used to.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whisk was damaged. Exchanged for an Artisan because, of course, you can't buy just the whisk. Artisan had dings in the bowl and tilt lock wouldn't hold. Assembled in USA, parts likely made in China. As the value of the dollar decreases compromises in quality will be made. It is inevitable. Educate yourself, save your money, buy the best made stuff you can afford. I don't think this is the best value for the money.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi nnnn, Thank you for providing feedback on your Pro 500 Stand Mixer. We are sorry to learn of your concerns. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Where is it??
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered it three months ago and it still hasn't arrived. I have three months left of deferred-interest payments. It is messing with deferred interest payments of other items I've purchased and we can't even use it.
No, I would not recommend this to a friendVery Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always wanted one of these and i bake a lot...i was very disappointed when i tried it out and food splattered out of the bowl even on speed 1 or 2 and it didn't seem to mix well...i constantly had to scrape the outer sides of the bowl...my whole thought to have one was to be able to add ingredients while moving at a slow speed, but that did not happen without a mess... i returned it to the store and will continue to use my hand mixer (like i have for 30 years)
No, I would not recommend this to a friendWeird sound in new unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new unit makes a weird screeching sound when in operation , feels like as if unit was refurbished / motor needs oiling .
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi Naveesh, Thank you for providing feedback on your Pro 5 Plus stand mixer. We are sorry to learn you are experiencing this weird screeching noise. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Not good as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product used it for 15minutes, it will be hot, sometimes it caused the machine stop working .until it cool down, it will work again.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi Winnie,
Thank you for providing feedback on your Stand Mixer We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Not very happy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife for Christmas, and after a few uses the gears are making a loud clicking noise. I am going to exchange it for a new one and hope the issue does not happen again.
I would recommend this to a friend- Cons mentioned:Noise level
Disappointed,noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, loud, noisy. I have one that’s 22 years old that not this noisy.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi Pgd32, Thank you for providing feedback on the Professional 500 Series Stand Mixer. We are sorry to learn of your concern. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Should have read reviews before purchasing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that the top did not tilt open in order to remove mixing bowl.
No, I would not recommend this to a friendStay away from it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the first one couple months ago ends up dead after few times using it, the good thing was I bought a bestbuy warranty with it.
No, I would not recommend this to a friendDon't do it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bowl lift broke the SECOND time I used it. Bought brand new during BF, heard a big "KLUNK" and the bowl comes crashing down. Picked the stand up and this 1/4 metal bar with a spring drops to the bottom. Nearly impossible to get any KA rep on the phone or online.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi Xmas,
Thank you for providing feedback on your Stand Mixer. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 or kitchenaid_receipts_usa(at)kitchenaid(dot)com so we can try to further assist with your current issue.
Does not have latch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most mixers have a latch to move backwards when removing the mixing bowl, but this model stays stationary.
No, I would not recommend this to a friendNot ideal
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We didn’t like the raising arms of the unit for the bowl. Was quite difficult to get it to sit properly in the clamp
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi PaulieP,
Thank you for providing feedback on your Stand Mixer. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Not the best model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.little tricky to place the bowl Not the simplest/easiest design I was on a budget and just needed one but will probably get a different model when I can afford it
No, I would not recommend this to a friendDisappointed before using
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to finally own a one of these mixers but all that excitement went right out the door when I opened the box. The dough hook is missing! I am waiting for the store/customer service to open to see about getting what was paid for. I am disappointed but hoping for the best. I will update after I actually get to use the mixer.
I would recommend this to a friendRip off
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online for pickup and when I got there I was given a different model and color thec lady at the register was wondering why it wouldn't scan . When she investigated it she said they over sold the other ones yet the person picking the item decided it was ok to try and give me the cheaper model anyways. Nice when a store try to bold face rip you off. Won't buy from them again.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, but the bowl kept jumping off the hooks. Returned for a different model.
No, I would not recommend this to a friendDefective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took it out of the box, plugged it in, and it didn't work - defective. KItchen Aid is sending us a replacement, but it's back ordered, so who knows when we will get it. Very disappointing, because this was a gift. We have had a similar Kitchen Aid mixer for 4 years and it works great.
I would recommend this to a friendArrived damaged !
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the bowl came dented and scratched. There was leaked oil all over the machine as well. very disappointed.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi sshafi,
Thank you for providing feedback on your Pro 5 Plus Stand Mixer. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 so we can try to further assist with your current issue.