Customer Ratings & Reviews
- Model:
- KV25G0XSL
- SKU:
- 4659801
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, quality, and power of the Professional 5 Plus Series 5 Quart Bowl-Lift Stand Mixer. Many appreciate the larger bowl size and the inclusion of extra attachments. However, some customers find the mixer to be quite loud and heavy. The mixer's color is also frequently praised.
This summary was generated by AI based on customer reviews.
Machine was faulty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine was faulty. It would randomly start working but most of the time it simply would not work when I turned it on. I now have to wait 1 month to get a new replacement from Kitchen Aid.
No, I would not recommend this to a friendRegular model was way better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt start when turned on but does after 5 seconds ! Very very loud motor and sounds like it's about to go out !
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi Meli, Thank you for providing feedback on your Professional 5 quart stand mixer. We are sorry to learn of the issues you are experiencing with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
smoke smoke
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it.. smoke came out of the when i was mixing dough (5 cups) for 4-5 min. The head was very hot and smoke was visible for 1-2 min. Got scared and returned it. Returning to BB was very easy though.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mixer was broken when I took it out of the box. The switch would only work half the time.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi LandenF, Thank you for providing feedback on your Professional 5 Plus Stand Mixer. We are sorry to learn you have experienced this issue. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
- Pros mentioned:Ease of use, Quality
Kitchen aid standing mixer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! Very durable and easy to use. I would recommend this for anyone who is wanting to do some baking or mixing
I would recommend this to a friend Product was not new as described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was described as new. When received had scratches on it and the bowl was used and had dents on it. Customer service was very poor too. Will not do business with Best Buy again be aware.
No, I would not recommend this to a friendKitchen aid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mixer is defective, need to return. It mixes only on high speed, there are no other speeds. The brand is great, but this unit is defective
I would recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi Mixer, Thank you for providing feedback on your Pro 5 Stand Mixer. We are sorry to learn of this issue with the unit not turning off. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Bad review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed in this product it was not staying on track when running. I used it once and now i can’t return it. Can i please return this product. I have bought items in the past and i was very happy with it
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi Amanda, Thank you for providing feedback about your KitchenAid Stand Mixer. We are sorry to learn of your concern. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Get it together Best Buy...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving this 1 star because Best Buy sent me a silver one when I ordered black... The rating is for Best Buy, not the mixer. The mixer works perfectly fine, just not what I ordered.
I would recommend this to a friendUsed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We received the mixer on 4/3/17 and it seems as though it was used. It's on backorder so we need to wait. Return policy is 15 days you think it would be extended since it's not our fault.
No, I would not recommend this to a friendBroken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon first use, the motor was making strange noises. We had to contact kitchen aid directly to get a replacement. Not sure how something that was supposed to be new was already broken when we got it.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Power
Kitchen Aid Professional 5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's everything I expected. Easy to use and powerful. Made several French loaves the day I opened it.
I would recommend this to a friend not sure about this kitchenaid stand mixer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i only used it once and it started turning off on its own. had to return it. Hopefully the next one will be what i was exspecting. very disappointed.
No, I would not recommend this to a friendBroke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broken not working anymore after using three times
No, I would not recommend this to a friend- Pros mentioned:Quality
After 4 years still working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using it for 4 years now and hasn't missed a beat. Works great, only thing the coat on the flat beater is already flaking off so I'm replacing that. But overall everything work and still working after 4 years.
I would recommend this to a friend Not recommended
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t care for this product will be returning. I should of read into this product before purchasing
No, I would not recommend this to a friendTerrible shipping and packaging
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was terrible with no box besides the products box. Box was damaged in shipping and caused scratches on mixer.
No, I would not recommend this to a friendExtremely Poorly Made
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in 2 months. This is literally trash, can’t believe it’s so expensive. Kitchen Aid website absolutely terrible to get support.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi Jerry, Thank you for providing feedback on your Pro 5 Plus stand mixer. We are sorry to learn of your experience with the mixer. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Definitely not for me
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective - would not hold the bowl correctly and therefore I couldn’t use it.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi DM0786, Thank you for providing feedback on your Professional 5 Plus Stand Mixer. We are sorry to learn you are experiencing an issue with the mixing bowl. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
- Pros mentioned:Quality
My Go-To Kitchen Partner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this mixer! It is sturdy and mixes well. I use it so often, I almost wish I had gotten a bigger one.
I would recommend this to a friend