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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 448 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the affordability and small size of Lils Sisters and Pets, frequently citing the cute dolls and fun accessories as highlights. Many appreciate the element of surprise in the toys and the enjoyment their children experience playing with them. The toys are also considered great gifts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-448 of 448 reviews
  • Rated 1 out of 5 stars

    Why do you do this to us?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a remote starter installed and so had about 3 hours to kill. My 4 year was with me and we walked around the store for quite a bit. Well she happens upon the toys and of course the LOL Surprise. Why does Best Buy have toys? Why do you hate us? I probably would have bought a TV had you not distracted my 4 year old with a $10 toy. Lose-Lose for both of us. Way to go Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Toy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this doesn't feel much better than a happy meal toy. no movement, just switching clothes.

    No, I would not recommend this to a friend
    • Brand response from MGA Expert
      Posted .

      Thank you for letting us know. We value your opinion and will share your review with our product development and quality teams MGA

  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parts did not seem to fit as well as similar LOL products. Frustrating for little ones.

    No, I would not recommend this to a friend
    • Brand response from MGA Expert
      Posted .

      Thank you for your honest feedback. We value your opinion and will share your review with our product development and quality teams. MGA

  • Rated 2 out of 5 stars

    To much hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate the fad toys. To much hype. I dont think the cost is worth the toy.

    No, I would not recommend this to a friend
    • Brand response from MGA Expert
      Posted .

      Thank you for sharing your thoughts. L.O.L Surprise! is a fashion-forward doll brand designed to be fun and expressive. We work very hard to be a brand that listens and adapts to our fans’ requests. MGA

  • Rated 2 out of 5 stars

    NOt good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regret buying. Not a huge fan. Buy the bigger ones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it , even if it’s on sale it’s not worth it -.- My kids didn’t like what they got and I bought a few.

    No, I would not recommend this to a friend
    • Brand response from MGA Expert
      Posted .

      Thank you for your honest feedback. We value your opinion and will share your review with our product development and quality teams. MGA

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very small piece of junk. Not worth a penny. Very disappointed!

    No, I would not recommend this to a friend
    • Brand response from MGA Expert
      Posted .

      We are sorry to hear you are disappointed in your purchase. MGA

  • Rated 1 out of 5 stars

    Lol dolls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not have everything that should of come in the package description

    No, I would not recommend this to a friend
    • Brand response from MGA Expert
      Posted .

      Please visit MGA Entertainment website and review the Customer Service warranty policy. You may be eligible to receive replacement parts. MGA