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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1682 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers commend the Underwraps Doll Blind Box for its attractive price point, the element of surprise, and the fun associated with opening and playing with the dolls and their accessories. Many appreciate it as a gift, highlighting the variety available. However, some customers find the dolls to be small, and the packaging and opening process challenging, with the possibility of receiving duplicate items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,682 reviews
  • Rated 3 out of 5 stars

    Great for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved her toy, she plays with it all the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lol surprised nice for children and baby’s friends service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's cute

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's an ok gift. a good stocking stuff to say the least

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rip off not many items

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter (11) was not pleased with the accessories.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lol

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids like. Very expensive for what you get kids like

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money but she loves them what can I say but yes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Kids stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk my kid likes them. Seem a bit overpriced for me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lol is too expensive. Wouldn’t recommend to anyone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool toy in general. Kids like it. Popular with kids

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just a fad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of these toys. Unsettling that corporations are making toys dressed up like the way these toys look. I know these are popular but not appropriate for little girls.

    No, I would not recommend this to a friend
    • Brand response from MGA Expert
      Posted .

      Thank you for your honest feedback. We value your opinion and will share your review with our product development and quality teams. MGA

  • Rated 2 out of 5 stars

    Ok, but short interest by kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed by the grandids, but the duration of their interest is limited. Fun to "unwrap" but lost interest quickly after.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don't get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love these, but in all honesty it is 90% packaging/trash. A lot of money for what is essentially a dollar store doll inside.

    No, I would not recommend this to a friend
    • Brand response from MGA Expert
      Posted .

      Thank you for your honest feedback! Please check out our L.O.L. Surprise Instagram account for a new announcement regarding our partnership with TerraCycle to make it is easter to recycle your L.O.L Surprise packaging. More details to come in May! MGA

  • Rated 2 out of 5 stars

    New LOL design faulty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case design for the new LOL doll cannot be opened with the codes. It requires a very sharp knife. Poor design for little ones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lol surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not thrilled about these lol surprise. My daughter thinks their great. But, I think their too expensive for what you get

    No, I would not recommend this to a friend
    • Brand response from MGA Expert
      Posted .

      Thank you for your honest feedback. We value your opinion and will share your review with our product development and quality teams. MGA

  • Rated 2 out of 5 stars

    Cute dolls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has this doll already. I was hoping it was different one. Honestly this is not the fault of Best Buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too much waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big hype for a lot of waste. the fun to unwrapp it is very short and too simple. you get a lot of waste for much money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Single Use Toy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter 9 loves these, but once they are opened then never get played with again.

    No, I would not recommend this to a friend
    • Brand response from MGA Expert
      Posted .

      Thank you for sharing your opinion. MGA

  • Rated 2 out of 5 stars

    Not much to this toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple toy not much to them just a little doll with a bunch of accessories not worth the hype

    No, I would not recommend this to a friend
    • Brand response from MGA Expert
      Posted .

      The kids absolutely love this popular LOL segment. MGA

  • Rated 1 out of 5 stars

    way overpriced but it made my only daughter happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i didnt want to buy it not because what it is but because its way overpriced and you dont know what you're getting and GOD forbid you get a duplicate, then it becomes a HUGE waste of money but i bought it because it made my only daughter happy. The LOL is on us for buying it. The one who laughs last laughs best and it isnt me.

    No, I would not recommend this to a friend
    • Brand response from MGA Expert
      Posted .

      Thank you for your honest feedback. We are happy your daughter is enjoying LOL. MGA

  • Cons mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Complicated to open

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To complicated to opened for a child you need to be easier

    No, I would not recommend this to a friend
    • Brand response from MGA Expert
      Posted .

      We appreciate your feedback! MGA