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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.7 out of 5 stars with 1000 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,000 reviews
  • Rated 1 out of 5 stars

    Drive Did Not Last Over Two Months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive randomly failed. Did a backup the night before came back to check it, was good. Unmounted the drive and plugged it back in, woudlnt mount. Thankfully I didn't delete my original. bought it mid January and barely lasted till march.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this hard drive! Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me. Computer loads it every time. Easy to use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because that it would hold up well but tends to lock up my machine so it's not very useful as a backup

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost the receipt or I’d have returned this hard drive. My new MacBook Pro, purchased at Best Buy, didn’t recognize it, and the manufacturer, though friendly and responsive, couldn’t help. So, I’m out the price of purchase. Just goes to show, buyer beware.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned due to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was not functional and too slow of data transfer speed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dead and i only used it twice !! all of my pictures and videos gone . Thanks lacie you guys are absolute trash !!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy External Harddrive is damaged...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working very well...I think this is wasted for $99 worth. I had to buy identical one at Apple Store..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommendable..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed within 30 days, only was able to use twice and next thing you know it wouldn't work.....Would not recommend at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted a little over a year. Had to pay a lot of money to retrieve data off of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crashed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It crashed about two months after I purchased it. Now I have to return it to the company because the BestBuy warranty ran out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    failed on me after 8 months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive failed on me after 8 months. Can't mount. Now looking at expensive data recovery. Won't be buying another one!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crashed after 2 weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashed after 2 weeks of using. Won't power on at all!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work at all. Returned to store for refund.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to connect to computers returned and got a WD product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless as a backup for Mac.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can only use with time machine and nothing else on Mac- how stupid. Returning the same day!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pretty clumsy so I drop this thing a ton. The rubber protection works amazing at protecting impact. Works perfectly! Also quite chew resistant as my dog has picked it up a few times while in the field. To him it’s just another rubber toy! Lol I take it everywhere with me. Upload all of my photos onto it every single evening. I’ve uploaded years worth of photos onto it and have not even used 20% of the drive yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy a SSD instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working. Had it for a short period of time and it no longer shows up on computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not my purchase, please contact me and let me know if my account has been compromised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review of something I never bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I NEVER BOUGHT THIS ITEM !!!!! I keep having you to review an item I never purchased,

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive to be a Time Machine backup for my MacBook Pro but when I connected it to the laptop it only registered as 50 meg so I returned it and purchased a different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy this drive its crap

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always disconnects from my laptop and looses files.

    No, I would not recommend this to a friend