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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 824 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are positive about the ease of use and data transfer capabilities of PCmover Ultimate. Many users found the software convenient and reported successful transfer of their data. However, some customers reported issues with compatibility and unclear instructions. Additionally, a few users experienced problems establishing an ethernet connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 824 reviews
  • Rated 5 out of 5 stars

    Very good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good software, comprehensive instructions and assistance. I would not hesitate to recommend this to anyone transitioning to another device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copy your files without any problems.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions were easy to follow. Everything was included. CHAT availability was also very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job it claims it does

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily moved everything from an old desk top to a new one. Most passwords were intact. Nothing bad to say

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not run on source machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to transfer the data and software from a working laptop with an AMD-A10 7300 processor, 8GB RAM, 1 TB hard drive running the current build of Windows 10 to a new desktop machine. It installed but would not run on the laptop. It gobbled up enough system resources--RAM and disk--to cause a near lockup but never got to the point of putting up its splash screen. Since software is non-refundable and there's no comprehensive list of compatible hardware I'd recommend that you steer clear of this product. It might work for you but then again.,..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PC Mover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t transfer data from the old laptop to the new laptop yet…will do this weekend.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Wouldn't work with my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get this to work with my Dell Inspiron Windows 11 laptop. I ended up using a memory stick instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pc Mover

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great it got the job done. Almost everything was moved over not everything but most everything so im good with that.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It left important directories

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program left some of my most important directories behind. I'm going to try running it again to see whether that picks them up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PC Mover transfered files as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used PC Mover the last time I bought a new computer. You can choose what you want copied to the new hard drive including Operating System and Programs. Wouldn't want to try it manually.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PC Mover didn't do the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems from the beginning. My password from a previous use in 2008 wouldn't work. OK, I'll change the password. It took several attempts to make the change stick. I did receive a message from them apologizing for the issues. I would never recommend this product to anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Did exactly what I needed it to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my laptop and the screen stopped working. Instead of buying a new one I just moved the programs over to my wifes laptop until I can get a new one. It worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transfer with ease!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to transfer from a 2014 windows 10 pc to my new laptop. I used the enclosed Ethernet cable. It worked flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very tech smart but their support staff is the best I ever had.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to transfer from old laptop to new laptop. Tried about 6 times to get to work via wifi, enclosed cable. Poor, limited instruction. Still cannot connect old to new to transfer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Took like 18 hours to transfer. It installed everything into Onedrive cloud and I had to screw around and move it all later. Don't buy this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but my new laptop didn't have the necessary dvd drive in order to use it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Many problems just getting this installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install from CD just did net work. Contacted their customer support and they could not get it to work either. They wanted to sell me technical trouble shooting on my old and new PC. Don't install from the CD. Go to their web site to get the latest version. After I did the program installed but after I removed the failed CD install version which included cleaning up the registry. The program did move information over but not enough. I manually moved a lot of files by copying them over my wifi network - copy to a memory stick from old to new PC would work faster. A few applications did copy over which was helpful but this whole process was very painful. I do not recommend this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect software for upgrading an older PC to newer. I have purchased several copies over the years and always been happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service in history

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless once the best customer service on the planet walked me through it. They were fantastic.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as easy as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very hard time transferring my data and I called customer service and they had a hard time. Next time I need a new computer I will see if I can find another way to transfer my stuff.

    No, I would not recommend this to a friend
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