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Highly rated by customers for:

Customer reviews

Rating 4.3 out of 5 stars with 98 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers find value in the Large Fitness Equipment Install with Haul-Away service, particularly praising its overall performance. Customers reported that the installation team was great and the installation speed was quick. There were no cons reported for this service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 98 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Job well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job and put the recumbent bike together well and adjusted it for me and set it up so I could jump on it and figure out its features. They also hauled away my old exercise bike and cleaned up pretty well after the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tread Mill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bot this to replace our 20 yr old tread mill that quit. This tread mill is very quiet, easy to set up and use. The price is less than what we paid for twenty years ago!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and haul away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haul away and install people were excellent. It took some effort to get a date set up with them, but it was totally worth it. The Best Buy people were very helpful with getting it arranged. The in-home service people were very motivated and very good at problem solving. They worked diligently to get things done for me and left the place spotless. I was very impressed with their professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WWD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job and explained how to use it. they hooked up the internet and everything else needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great treadmill but not for use in a garage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like using my NordicTrack Elite 800; it is user friendly and quite responsive to touch for changing speed and incline. Informative screen, too. I did not like fact that this treadmill was not to be stored in a garage, a fact I found out after it was delivered and I read the detailed instructions. When temp dropped to 8 degrees, this treadmill stopped working until the temp got much higher close to 60 degrees, then all was smooth operation again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation almost great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new treadmill and hauled away old one. A little tricky with such a large item, but they managed it. The new treadmill was mostly assembled correctly. They didn't really seem to know anything about the equipment itself to "walk me through it". That was ok, but I didn't really have a chance to familiarize myself with it until after I read through the manual... well after they were gone. Discovered that the latch under the platform hadn't been assembled correctly, so I had to pay out of pocket for a tech from ProForm to come out to fix it. Treadmill itself worked fine, but unable to raise the platform and lock it upright to clean underneath or to move it with the latch not assembled correctly. Having said that, I would not have been able to do any of this on my own, so it was still a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nordictrack- Series 5 Starter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who came did the set were very nice, and did a great job they were very polite and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In home service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men did an excellent job putting my treadmill together. They were nice, knowledgeable, helpful, and professional. Thanks!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well spent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, unpacked , put bike together, cleaned up everything and left and they came a day early!!! It was great service and id do again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Treadmill assembly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job on assembly of the new NordicTrack treadmill and haul off of the old treadmill.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service, on time, delivered as promised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service provided. Showed up on time, quick to build it and assemble, took away what I no longer had use for. Will use again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Treadmill!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and HAUL AWAY?! What a deal! This is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    810 treadmill review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The treadmill is easy to use and does everything that I want. The installation was completed without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well done assembly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done assembly. Only issue is they had to reschedule the date and never called, so stay on top of your appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers and fast service. Would recommend this easy solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Clean

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who helped set up our delivery were so professional and helpful. We had many questions that they were able to answer. Their haul away service was quick and tidy. They even cleaned up the packaging and garbage that was generated while they installed our product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rowing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this rowing machine is exactly what I was looking to buy, deliverd right to excerse room and installed very nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Polite group. Cleaned up after service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient. Came on time, and completed the install and haul away in 45 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and Install were excellent. I did not like calling two days before delivery for a smaller delivery window and still be told it was a twelve-hour window. Who has the time to spend twelve hours waiting.

    I would recommend this to a friend