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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.3 out of 5 stars with 98 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers find value in the Large Fitness Equipment Install with Haul-Away service, particularly praising its overall performance. Customers reported that the installation team was great and the installation speed was quick. There were no cons reported for this service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 98 reviews
  • Rated 5 out of 5 stars

    Worth It! In-Home Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the few previous In-Home Service install and Haul-away. The team was very quick with setup, clean up, informative and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while and it sucks that they can only come out on Thursdays. But when they did come out; they were very quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time, friendly and astoundingly quick. They cleaned up and hauled away the old equipment in a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Treadmill

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had our ok’d treadmill hauled-away and a new one in its place. The process was for easy and seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert delivery and set-up!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subject line says it all. Professional and efficient. Thank you, gentlemen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very professional job. Removed the old equipment carefully:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation and haul away service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team that set up new recumbent bike and hauled away old one were top notch. They were knowledgeable, police and careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, professional, and did and great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Servuce by Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service .Showed up , set up my bike & hauled away the other one .. Very quick with set up & haul away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from kind, professional and knowledgeable people.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in this service. The team that delivered the treadmill refused to move to 2nd floor. "That's not our job". The team that installed the treadmill did an excellent job moving to 2nd floor and removing the old treadmill. However, a few weeks later I noticed that the right-hand arm was not installed correctly. Some of the screws are missing and I am deciding who to contact. I have a difficult time understanding why someone does not do the job they were hired to do and why they do not check their work to see that everything was done properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd party contracted with Best Buy was great! Very polite. Room his shoes off. Fast and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support from the installation team. Arrived on time and completed the job professionally. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough and good at what they did. Answered questions and had a good attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, friendly and courteous service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly service. Couldn't have been any happier with they work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job very fast and efficient Knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the good in home service. I am satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better Late Than Never!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First appointment never showed up. It took a month to finally get it straightened out and rescheduled. When they did come, the guys did a nice job. They were efficient and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refriderstor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service thanks best buy edwardo was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased that I elected to have this service.

    I would recommend this to a friend