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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4 out of 5 stars with 340 reviews

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Rating by feature

  • Service

    Rating 4.1 out of 5 stars

  • Professionalism

    Rating 4.2 out of 5 stars

  • Expertise

    Rating 4.1 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Large Fitness Equipment Install's overall performance, with many reporting a fantastic job. Users also appreciate the quick installation speed. However, some customers have noted that the fan can be quite noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 340 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who installed the equipment was effecient and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and good to work with. Good communication. And good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good installation service, they were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was GREAT! Gave me a quick in-service on how to use it and everything!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the machine, delivery and installation. While using the machine, one of the elliptical legs became unattached causing me to fall off the machine. Upon inspection, I realized the bolt that holds it to the flywheel was never installed. There is a bolt missing on the other side as well. I reached out to customer service several times and was ultimately told they would replace it. Fast forward to today when the replacement was due to be delivered, we were told that the appointment was canceled because the equipment is back ordered. We have no idea when this will be resolved. The equipment and the delivery/installation charge has already been paid and all we have is a machine that we cannot use safely.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service. they contacted me frequently before come. They were on time and finished it quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treadmill setup and delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and setup went without a hitch. Treadmill met our needs and is easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionals - let us know exactly what was happening every step of the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    matt was great, they need to send in partners cuz who couldn't use some help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from very kind and friendly people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did well. very courteous and helpful. Right on schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equipment Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was quick, clean and professional. Extremely happy with the service install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was really quick and professional. They know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Knowledgeable!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. Super knowledgeable about the equipment setup. Very easy to communicate with.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    delivery cancelled without notice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Said they would arrive to install between 7am-7pm so I took off of work all day and stayed home waiting for my new treadmill to arrive. At 3pm, having heard nothing, I called a call center actually answers not even in the same state and they will not let you talk to anyone in the store you ordered from. They said they would get in touch with the delivery team and have them call. That call never happened but later I realized that I received an email a few minutes after my call, saying that my delivery was cancelled and would have to be rescheduled...the next available date was over 2 weeks later. I rescheduled but I have no confidence that I will ever receive the treadmill but my card was charged for this delivery service as well as the treadmill over two weeks ago.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect bbbbnbujjhhhggfghhjgssfghjjgghhgfhhhjhhhjhh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation, set up of my proform bike.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very good, efficient, and on time! I would recommend them anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fix it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Man who put it together, was outstanding and professtional. Good JOB!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went smoothly, the person was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treadmill Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees were knowledgeable and polite. Finished install fast and accurately.

    I would recommend this to a friend