Customer Ratings & Reviews

They set up my machine with ease and were very quick, friendly and professional. Loved the service.

Very pleased with the assembly/setup team. They assembled the unit and placed it where we requested.

The seat itself, I would recommend a larger one if not use to a narrow seat. Purchase it beforehand, you will want it. The install of this piece of equipment was a breeze. The installers new what they were doing. Took no time at all to set it up. Placed the machine where I asked them to. They walked me through the basics of the machine, very cordial. I would recommend these installers. Great service! Job well done!

First of all I paid for it to be delivered and installed/assembled by Best Buy and that experience was awful. The delivery person turned off my cameras in my house used my kitchen without the courtesy of asking and then left abruptly without saying he was leaving. Left trash in my house and scratched my floors and ceiling. To make matters worse the machine does not work at all. It is stuck on a loading screen. The resistance does not work. I was told from the company that the resistance could be and issue if it was assembled improperly I have a machine I cannot use even if I wanted to use it without the screen. I will be returning this Ps… this is not the first bad delivery experience with Best Buy. Especially with fitness equipment. They left my $5,000.00 treadmill outside my house after they rescheduled for 3 months and I paid for delivery & installation/assembly because they said they didn’t have enough people to lift it. They had 2 grown men and me and my 12 year old daughter had to carry it inside and assemble it l

The guys did a good job and fast and knowledgeable

The exercise bike is great! The delivery was right on time and the installers were very professional.

Guys did a great job. Was happy with completed product

Installation was great. They came in and had it set up fairly quickly and were very professional.

This exercise bike is absolutely perfect. My wife uses the bike just about every day and she loves it.

Works like a charm, and the readout display is easy to understand and use.

The tech work very quickly and made sure I was able to contact to the app

While scheduling was a nightmare the actual installers were great! I think it’s just an issue with the switchboard.

My wife loves it very easy to use she even lets me use it

Excellent treadmill installation- professional, fast, expert assembly.

Best Buy's installation experts did an outstanding job delivering and setting up our stationary exercise bike. They were quick, efficient and had no issues setting it up in our basement. Another great benefit of my Best Buy Membership is FREE installation and they made it completely worth it. I'll be renewing my membership next year!

100 percent satisfaction, the set and installation was fast

Just what was expected I use it every day trying to shed a few lbs

Love it allows me to work out and walk and run in different places.

The installation was quick and easy, but the times of the installation could be better handled.

They guys did a great job! Friendly and prompt. Explained item as well.