Customers have good things to say about the XPeak2 High-Step Long-Range eBike, particularly regarding its overall performance and ease of assembly. Many customers find the bike easy to use and appreciate the quality of the product. The range is also a positive point, with users reporting satisfactory distances on pedal assist. However, some customers have noted concerns about the bike's maximum speed.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-31 of 31 reviews
Rated 4 out of 5 stars
Very awesome bike
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome bike Little damaged from shipping but nothing that can't be fixed.
I would recommend this to a friend
Brand response from Lectric eBikes Support
Posted .
Hello Michael! We sincerely apologize for the inconvenience caused by the shipping damage. Please be assured that our team is available to assist you with any questions or concerns you may have. We hope you enjoy your new eBike.
Rated 5 out of 5 stars
Big and tall
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It was a gift for my 6 ft 6 inches husband.. and he loved it. Its super fast
I would recommend this to a friend
Brand response from Lectric eBikes Support
Posted .
Hey Moni. We're so happy the XPeak2 works great for your husband and we can't wait to hear about the adventures ahead. Thank you for your review.
Rated 5 out of 5 stars
My lectric bike
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The bike was more than I expected and the geek squad was amazing
I would recommend this to a friend
Brand response from Lectric eBikes Support
Posted .
Hey Frankiel! We’re thrilled to hear the bike has exceeded your expectations. Thank you so much for your review and support!
Rated 2 out of 5 stars
Very disappointed with purchase
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very disappointed
Front light only worked for a day and then never turned on and pedal assisted stopper working.
I regret buying this
No, I would not recommend this to a friend
Brand response from Lectric eBikes Support
Posted .
Hey there, Miguel.
We're so sorry to hear about this inconvenience! Our team is ready to help you get back up and running. Just a friendly reminder that your bike comes with a one-year warranty, and we're here to support you in getting back on the road. If you need assistance, don't hesitate to email us at [email protected].
Rated 5 out of 5 stars
Lectric XPeak 2.0
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Came in early and perfect packaging. Bike was 100.00 cheaper at Best Buy than buying direct
I would recommend this to a friend
Brand response from Lectric eBikes Support
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Thanks for the 5-star review! We're glad it arrived early and in perfect condition, enjoy the ride!
Rated 5 out of 5 stars
Love this bike
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cruises at just the right speed. Happy with my purchase.
I would recommend this to a friend
Brand response from Lectric eBikes Support
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Thank you for your five star review Titan. We're stoked you're happy with your XPeak2. Enjoy the ride.
Rated 5 out of 5 stars
Highly recommended bike!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice bike!!! Highly recommended!!!! This is a high quality product for sure. I love it!!
I would recommend this to a friend
Brand response from Lectric eBikes Support
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Hey Thomas! Thank you for the fantastic review! We’re so happy to hear you love your bike and appreciate the recommendation!
Rated 5 out of 5 stars
Excellent bike
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This bike is fantastic. Great quality and a lot of fun to ride.
I would recommend this to a friend
Brand response from Lectric eBikes Support
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Hey there, Joe! We are thrilled to hear that you are enjoying your ebike! Feel free to keep our team posted on all of your adventures!
Cons mentioned:
Speed
Rated 1 out of 5 stars
Trash
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dont buy it it say it gose 28 but it dosent and it has eletrical issues
No, I would not recommend this to a friend
Brand response from Lectric eBikes Support
Posted .
Hey there! We're sorry to hear that you're less then satisfied with your XPeak 2.0. Please give our Tech Team at 602.715.0907 M - F from 9am to 5pm MST to see what may be going on. We look forward to your call. Thank you.
Rated 1 out of 5 stars
Bike came broke
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Spent close to $2k on this bike and the very first issue is Error 009 which means my throttle or pedal assist isn’t working. Which means it isn’t an E bike it’s just 60 LBS of junk
No, I would not recommend this to a friend
Brand response from Lectric eBikes Support
Posted .
Hey Ricky. We’re sorry to hear about the Error Code you’re experiencing with your XPeak High Step 2.0. Error Code 009 indicates a controller issue. Please give our Tech Team a call at 602.715.0907, Monday through Friday from 9am to 5pm MST, so we can get this sorted out and have you back on the road. Thanks for reaching out, and we look forward to resolving this for you!
Rated 5 out of 5 stars
Great Ebike
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great bicycle cant believe the touqe the bike has and very comfortable
I would recommend this to a friend
Brand response from Lectric eBikes Support
Posted .
We are thrilled to hear that you are enjoying your ebike! Feel free to keep our team posted on all of your adventures, we love to hear about them!