Customer Ratings & Reviews

I have been investing in Crypto for a handful of years. I purchased and held them in a popular exchange. I recently became concerned with my Crypto holdings as I saw a note that if the exchange were to collapse, I would lose my holdings. This got me looking into hardware wallets. With a hardware wallet, your Crypto holdings stay on the Blockchain (like a banking ledger), but you hold the ultimate keys to transact. Since your hardware wallet remains offline most of the time, it's far less likely to get hacked. I had looked at the previous Ledger Nano S, but that had a very limited amount of memory to store very few different types of Crypto. Luckily, the Ledger Nano S Plus can hold hundreds more different types of Crypto. In the box, you get the Ledger Nano S Plus, a few pages of documentation, a nearly 20-inch USB-A to USB-C cable, a keychain loop and three secret recovery sheets. These recovery sheets are meant to be used to record your recovery keys and then stored in 3 geographically disparate locations (e.g. safety deposit boxes on separate continents). The Ledger Nano S Plus has a small screen, two input buttons and a USB-C port. The port is a little tighter than I expected, so I had to put a little more force to insert the USB-C cable than I expected. The input buttons are used to scroll through the display and pressing both buttons simultaneously typically acts like an enter key. Setup of the Ledger Nano S Plus involves downloading and installing the Ledger Live application. Since this Nano S Plus does not have Bluetooth, installing on a mobile device wasn't desirable for me. I installed it on my desktop first and then later installed it on my laptop. Throughout the process to obtain your recovery keys and PIN code, you get the sense that the device is very secure. The setup process does take some time, so be sure to block out 30 minutes to perform this setup. Setting up the wallet to be able to hold different types of Crypto was interesting. Ledger calls each separate Crypto an App. As I was setting these different apps, I had to validate different steps on the Ledger Nano S Plus device itself. I quickly realized that I should do this on a laptop instead of stooping down towards my desktop on the floor since the USB cable is only 20 inches long. When I ordered this Ledger Wallet, I intended to transfer all my holdings from the exchange to my wallet. Sadly this is not available for everything. While it supports the most popular Cryptos, I have accumulated a few pennies of various esoteric Cryptos that are available on my exchange's wallet that are not available in the Ledger Wallet. For those various Cryptos, their developers need to work with Ledger's API to gain compatibility. So there is a good chance that some of the less popular ones will never be supported by Ledger. One of my tests for this Ledger Wallet was to transfer a small amount (5 USD) from my exchange account to my Ledger Wallet. I was pleased with the amount of security required to confirm this transaction and it went through in a couple minutes with a nominal transaction fee. Since I was taking a little while to get through this, I found out that the Ledger has a screen saver for its little screen, it's just the Ledger "L" logo that pops up several instances and moves across its screen. The second test is where I really got frustrated with the Ledger system. I wanted to purchase some Ethereum directly to my Ledger Wallet. This would allow me to minimize the transaction fees as I would be purchasing Crypto without having the pay the purchasing fee and then a transfer fee from the exchange to the Ledger Wallet. Purchases can be accomplished via 1 of 4 payment processors. I started with Coinify. After setting up the desired purchase transaction and entering my information, I indicated that I live in Michigan and then it errored saying that Coinify does not service Michigan yet. So I moved on to MoonPay, I got through further and was able to enter my credit card information and that's when I got the message that it checked my credit card number and it would not be able to use my credit card (this message comes up before I can add in my expiration or security code). I tried several more credit cards and they all had the same message. I looked briefly at BTC Direct and found they only transact in Euros. I skipped this because I didn't want to pay a foreign transaction fee on top of the purchase fee. Then I tried Wyre. Wyre only allows ACH transfers. I got through further on this system than any of the other payment processors and when I selected Bank of America, it said that it could not communicate with the bank. I then selected Fidelity and after entering my Fidelity credentials, it came back with a message that the transaction could only be made during certain times of the day. A couple hours later, I went back into Ledger Live, and then back into Wyre. It asks to create a new account with no option to use an existing account. As I entered my new account information, I got a "cannot remove last identity of that type". So in the end, I cannot get any of the payment processors to work more efficiently than purchasing on my exchange account and then transferring to the Ledger Wallet. In the end, if you're just looking to secure your holdings in the most popular Cryptos, the Ledger Nano S Plus hardware wallet is fine. But if you have holdings in less popular Cryptos, it likely won't be supported by this wallet. And if you want to purchase Cryptos using the Ledger system, you're likely to be out of luck like me unless you have the right kind of credit card or bank account.

Took a little while to get going with this but once I read the instructions and figured it out very carefully, it's a worthy tool to have. Works. Almost like a SSD external hard drive but specifically for cryptocurrencies and to travel with them on the go. I still don't get the complete intricacies of this device and exactly what it does. But I do know of the four cryptos that I bought I was able to download from one of my computers and just to see how it connected uploaded to my laptop computer. I don't recommend all of the switching around somewhere between your confusion and a device is confusion could lead to some trouble. I don't have a great need for this just yet, but it's nice to have it for when my crypto currencies grow and I'm walking around with way more money than I know what to do with. Easy to transport and easy to move the information. I had a white hat friend of mine test. Its RFID shielding and it worked pretty well, we didn't put it through the ringer but it stood up to a very basic RFID potential hack. If you have crypto, you need one of these.

My question was also does this act as a hot wallet or a cold wallet? I mention this because the required software to use the ledger usb already exposes the potential anonymity of the user needing to register to use the device. Which may possibly lead to a MAC address, IP address, or another form of identification from the device. Not to mention the product being already RFID and depending on the form of payment used at the time of merchant and including CCTV cams can already expose anonymity. Plus, I'm pretty sure there was a huge data leak at LEDGER' who knows what was stolen..

Didn’t work well clunky and hard to work ineficiencia

It is easy and safe to use. Supports more coins/tokens.

I own crypto currency, actually several coins. I have been reading articles about the stability of some crypto exchanges and am now concerned about security. The Ledger Nano S Wallet, a hardware "wallet" device seemed to be just the product I needed to provide safety and peace of mind. The concept is sound. Nobody would be able to access (buy or sell) my crypto assets without the hardware device and associated sophisticated password protections. I went to the website and followed instructions to set up the device. It took about 20 minutes, and I was delighted. Then I decided to make a bitcoin purchase, and experienced zero success. The Ledger app required me to set up an account with any of 4 companies to fund a purchase. I tried the 1st (Moonpay), and all went well until it rejected the Visa account I provided. I tried 2 other Visa cards, all were rejected (I use 2 of these cards daily). I next tried a Mastercard - rejected. It was my PAYPAL MC. I tried my USAA Mastercard - rejected. I tried my Goldman Sachs Mastercard - rejected. I gave up and tried to set up an account w the LEDGER app recommended 2nd company. Similar problems. I then used my CapOne account on coinbase exchange without LEDGER, and successfully made a bitcoin purchase -- proving to myself that all was well. I went back and used the LEDGER recommended WYRE company to set up an account. Problems again. I contacted support at LEDGER and at WYRE, alas -- their is zero phone support, so chat becomes the means of communication. It results in "I have to elevate the problem and you will hear back shortly" (it has now been a week). I received an email yesterday that WYRE had a problem, but it was fixed on 5/31/22. I tried again -- problem still exists. In short, zero phone support combined with worthless chat support will not allow me to recommend LEDGER hardware wallets. Imagine having an account with crypto and running into a problem with the Ledger support system. It would be a nightmare. Five stars for the concept, MINUS 4 stars for lack of support!

Good item, but wasn’t compatible with my iPhone. Would highly recommend this item.

good ledger wallet. great storage. easy to use. pretty much what i expected

Easy to set up and use. I had it working with my crypto loaded on it within 20 mins of opening the package.

wowe this wallet especially for the price! Its worth it.

Products is great for entry level crypto holders and lets you store almost all popular cryptos

Very easy to set up for someone who never used a crypto wallet before. Worth the money.

Slick design and great app interface, was able to recover from a prior lost ledger

Not the easiest to use and requires an app download. This affordable "cold" wallet is not an ideal device for hardcore crypto types but works great for people like me who need an affordable option to hold my digital currency. This was the best option I found in the sub-100 price range and after some difficulty starting up/setting up the device I was able to easily transfer funds to this wallet and store it in a safe, undisclosed location. Beats stuffing money under the mattress!

Ledger is always safe and reliable. Great price and not too hard to use!

Product arrived in good condition and is performing as described. Good price too.

Great product. Quick delivery! Easy to order online and pickup in store.

Excellent works great. Not your keys not your crypto

It’s awesome and easy to setup and use. It is worth the $79.

Love this crypto wallet. Best buy had made it really seamless for me to purchase this item.