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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 535 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the Nano X Crypto Hardware Wallet, especially its ease of use and security features. Many users appreciate the Bluetooth connectivity and overall performance of the device. Some find the setup process simple, and are happy with the storage capacity, design, color and price, while others have expressed concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 535 reviews
  • Rated 2 out of 5 stars

    Disappointed and underwhelming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ledger is one of the top brand names when it comes hardware wallets and while it comes with additional features including a trading app and blue-tooth connectivity, the device felt very underwhelming. The metallic coating and consistent need to reverify every few minutes made the setup very tedious. There wasn't a lot of instructions regarding setting up certain coins and the Ledger Live app was not the game-changing feature that I had expected. I purchased the Nano X for its iOS compatibility, but did not make setting up new wallets any more streamlined.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    DRT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came out of the box not holding a charge. Dead right there. Unfortunately I am 2 hours away from the nearest Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ledger nanox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, however recently ledger said they are working on key recovery. meaning they would have a way to retrieve users key. not a good idea.. Otherwise a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not your keys, not your crypto.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, it’s holding all of my crypto that lost a ton of money. A little tricky to set up, but not so much that even an old guy like mecan safely transfer my crypto over to the ledger.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Amazing secure and intuitive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only way to secure your crypto offline in a cold wallet. The best device i have come to know and use , don’t hesitate to purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Peace of mind holding my own currency vs being the

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is solid and does what it is supposed to do, so lack of stars comes from the complete lack of directions to set up and use when transferring crypto from an exchange onto the cold wallet. Spent 4 hours finally working it out, but once I had retyped my password 100 times because it would shut down after a short amount of time while trying to sync to everything and then transfer into wallet. A shame it isn’t close to ease of use as buying, selling and transferring currency as Venmo or cashapp. But that would compare having cash lying around, which is easily stolen vs. putting in a personal safe. Now that I taught myself to use, feel so much more at ease knowing my crypto is safe vs worrying about all the issues (and hard/expensive lessons learned, thanks blockfi) that might happen in the future to other exchanges whether being targeted by the SEC or cybercrime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have a Wallet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can allway find what you need in store or on line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nano

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. User friendly and safe. Good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to keep up with writing and documentation events.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The included wire was trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device itself is awesome, the wire that came with it was trash. I had to use the wire from my other ledger device that i had purchased from the ledger website

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's no doubt in my mind that there is a possibility of being that something without the simething, i was definitely not doing this review for points. I just wanted to give my honest review.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Nano X Ledger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Arrived with a dead battery issue which I couldn't resolve and then was stuck in boot loading function. Tried many things and could not resolve it. Returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this to keep up with his investments. He enjoys the features and is very happy with his purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Necessity for holding crypto off exchanges.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im still learning, was able to get setup and more some of my Eth, Shib, Elon off of some exchanges. Battery runs down pretty fast from leaving on, so be sure to remember to power off after youre done and keep charged. Using the ledger app on my phone, seems to work ok, no major issues experienced yet. Had to get because of all the FTX and Voyager exchange issues going on right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nano ledger

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to store your assets in. Easy to use would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommand this for all crypocurrencies that you may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good crypto wallet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice cold wallet for my crypto. :end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crypto security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it that best buy have nano ledger for crypto the new future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product met our expectation. The service was incredible and the person who helped us was very friendly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work battery bad left untouched to long bad product

    No, I would not recommend this to a friend