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Customer Ratings & Reviews

$99.00

Customer reviews

Rating 4.5 out of 5 stars with 540 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the Nano X Crypto Hardware Wallet, especially its ease of use and security features. Many users appreciate the Bluetooth connectivity and overall performance of the device. Some find the setup process simple, and are happy with the storage capacity, design, color and price, while others have expressed concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 540 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Defective

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t charge after several months of using it. Big disappointment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ledger Nano X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get my Mac to connect or communicate with the device. I tried everything the website suggested. I was unable to get hold of their tech support. I returned the unit. Best Buy was great, they immediately refunded my money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Uncompetitive Return Policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible return policy. Received this as a gift and opened it for the first time over 30 days after it was purchased. Turned out to have a defect. Best Buy would not help me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Problems

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely disappointed, I’m glad I did not put all my crypto on this thing, two weeks after I bought it I tried to put my password key in and then it said bad battery, I have not been in it since, my crypto is still in this thing!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item and it came with a defective battery. I returned the ledger and purchased an all new one yet the battery was still defective. Apparently this is a very common problem amongst this product. Do not buy!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use with some experience in doing wallet transfers very happy with this product .

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Simple, easy, effective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you have to do is follow the directions and boom, your crypto is stored and secured.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nano x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. easy to use, good value, will recomend to others and will buy again...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT SELL RETURNS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was already opened , they could've stole the seed phrase which protects the whole wallet

    No, I would not recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love easily accessible features and keeping my crypto safer one step at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for what i needed it for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering online is super quick/easy, item works well and does what I had hoped

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ledger Nano X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hardware wallet. Navigating the menu is a bit confusing

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Amazing product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Reminds me of a tamagotchi. The nano x you can use with Bluetooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ledgee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Some trouble using in Open sea for buy NFT.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Working as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as advertised I feel secure with my bitcoin envestment!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy - Insecure as of May 2023

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the new Ledger Recovery service that is forced into the firmware of devices as of May 14th 2023 these devices are no longer a secure means of storing your crypto. The recovery/seed phrase can now leave the device, openining it up to backdoors. It is a security flaw. Do not buy this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth the money do you want to keep your crypto secure.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not simple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pain in the tail for a novice user. I have been in the company of others that speak highly of the device and the security it has hence me buying it. However, novice people like me it will make you throw it across the room. Good luck

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Next time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to connect to the app that i wanted

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product.Excellent product.Excellent product.

    I would recommend this to a friend