Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $149.00

Customer reviews

Rating 4.5 out of 5 stars with 528 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the Nano X Crypto Hardware Wallet's ease of use and security as significant advantages. Many appreciate the Bluetooth connectivity and overall performance of the device. Some customers have expressed concerns regarding the battery life, while others have commented on the device's small size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 528 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Is what it is

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The firmware was two updates behind when purchased. The battery life is eh. Don’t expect to be able to use this thing right out of the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Uncompetitive Return Policy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible return policy. Received this as a gift and opened it for the first time over 30 days after it was purchased. Turned out to have a defect. Best Buy would not help me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I love it everything I was looking for very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Hardware Wallet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat Hardware Wallet available to buy. Highly recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ledger Nano X

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get my Mac to connect or communicate with the device. I tried everything the website suggested. I was unable to get hold of their tech support. I returned the unit. Best Buy was great, they immediately refunded my money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Cheap internals for the price

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery died within 2 years. After a full charge it would deplete at a percent a second. Not sure if I had a bad unit or the company (which was hacked btw) is just using cheap components.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Connection failure when unplugged

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It don’t work unless it’s plugged in at all time. Bluetooth doesn’t connect because it must be plugged even if charged

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my first time using a digital wallet and I must say that it has been very easy to use, the steps to follow to use the device are very well explained

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ledger Nano X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of the duel button control, Making it Very tedious for a device of the size

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Ledger

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to keep your crypto... But my only thing is those buttons where you constantly have to press to turn on and put your password.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Problems

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely disappointed, I’m glad I did not put all my crypto on this thing, two weeks after I bought it I tried to put my password key in and then it said bad battery, I have not been in it since, my crypto is still in this thing!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Defective

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t charge after several months of using it. Big disappointment.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item and it came with a defective battery. I returned the ledger and purchased an all new one yet the battery was still defective. Apparently this is a very common problem amongst this product. Do not buy!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT SELL RETURNS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was already opened , they could've stole the seed phrase which protects the whole wallet

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use with some experience in doing wallet transfers very happy with this product .

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Simple, easy, effective

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you have to do is follow the directions and boom, your crypto is stored and secured.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nano x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. easy to use, good value, will recomend to others and will buy again...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ledger Nano X

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hardware wallet. Navigating the menu is a bit confusing

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love easily accessible features and keeping my crypto safer one step at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for what i needed it for

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering online is super quick/easy, item works well and does what I had hoped

    I would recommend this to a friend