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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 553 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers have good things to say about the Nano X Crypto Hardware Wallet, especially its ease of use and security features. Many users appreciate the Bluetooth connectivity and overall performance of the device. Some find the setup process simple, and are happy with the storage capacity, design, color and price, while others have expressed concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 553 reviews
  • Rated 4 out of 5 stars

    Low Tech Person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the product I want and was highly recommended by a business partner of mine. I’m a low tech person. I need more time to figure out how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best crypto wallets around! Had to get one in purple! NEVER give away your seed phrase no matter who asks. Not your keys, not your coins!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Nano X - A great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the bluetooth capability is definitely a gamechanger

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Security

    Rated 5 out of 5 stars

    Good choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and highly recommended for crypto safety and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and instructions. Best cold wallet on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Price, easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best, easy to use Hardware wallet. Much better priced than other wallets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    BE CAREFUL.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a large batch of these units in circulation from late 2021-early 2022(now) that have a serious hardware issue. The batter within the device can NOT charge, leaving it to only work while connected via cable. This used to be a simple fix to do at home, however they recently have changed the way that they manufacture the internal board, making it impossible to fix. Returning mine for an Nano S, which as it stands does nearly the same exact thing as the Nano X right now, at $100 less.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Security, Setup

    Rated 5 out of 5 stars

    Must have for crypto users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for safety and easy to setup and use. Wide range of supported coins.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Crypto wallet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item and am very pleased with it. Great investment if you do crypto

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good quality and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, the app is intuitive and already tested it. Feels great quakity

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Ledger Nano X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was kind of hesitant because of hack stories but it was legit and confirmed once registered and operating. The gold looks nice also!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Robinhood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome device hold alot of program. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, works like it should, matches description

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Crypto wallet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i need to keep my crypto safe. Good device

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Awesome item I recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product not your keys not your crypto everyone needs one of these if they are gonna long term hold ....good luck to all these buyers we are all gonna be millionaires and your early in crypto .... Come see me on my you tube cryptogranny Bobbi bob make sure to write your seed phrase in several places and keep em safe ... Share password w no one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stupid button

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting higher quality, the right button sticks. Ledger has gotten to far ahead of them selves BTC is the only coin available to buy/sell directly from the device. Erc-20 tokens don’t Register value etc… I’m sure in the future these issues will disappear it for now it’s frustrating. However it’s the safest way to store your $so it’s worth is second to none

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for real crypto holders

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item to secure crypto off of hot wallets / exchanges. Good for “set and forget” crypto projects planned assets to be held long term. Easy to use software, only buy new to avoid malware from third parties. Never share your keys.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dont be scared

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assuming your like me dont be scared I lost some money allowing an exchange to be custodian to my crypto, because I was so scared to lose my crypto on a ledger... you wont these are simple easy to use, I have no idea why I waited so long

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Adequate, once you can figure out how to set it up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a very tech savvy person and found this device to be very difficult and frustrating to setup. There is an online tutorial in the Ledger Live App that is a required download to run this device, and while the tutorial was a bit helpful, it was not entirely thorough in my opinion, and left me to figure out some things on my own. **Also** like many other other commenters remarked about, I too was unable to get the battery to charge. Out of frustration, I tweaked the charging cable once inserted into the device in hopes of getting the connections to make a better contact, and only then did it finally begin to charge. After a few days in, everything seems to be working okay.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great purchase for me to save my future assets

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase to secure my cryptos after I got hard hit with FTX collapse I lost more than $50 grands, learn my lesson

    I would recommend this to a friend