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Customer reviews

Rating 4.3 out of 5 stars with 303 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.5 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 303 reviews
  • Rated 5 out of 5 stars

    Steel Book

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Han Solo! What else can I say?????????????????????

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Packaging , Damaged Item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steelbook Came in severely scratched up and was packaged with little protection and allowed the steelbook to be thrown around inside the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged Steelbook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The steelbook was scratched on both t he front and back. I tried to exchange, but none were available. Please take better care of your steelbooks Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bar code ruins the item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly unacceptable to put a sticker bar code directly on a steelbook case that is a collector item. They should have wrapped it in plastic wrap first then put the sticker on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Neat but damaged

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift and it cam damaged. But if it was not damaged it would have been pretty cool gift.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality for a steel book is not that great especially the when it closes it does not close easily.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Botched Carbon Freezing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came dented, scratched, and chipped. Will not be pre-ordering from best buy again :/

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Received used product that was damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    received a used item with scratches and no packaging

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Collectable With Scratches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Is A Collectable And Had Dents And Scratches…..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Wait

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preordered this over a year ago and was happy to receive the stellbook case for my husband's gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice steelbook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a cool looking steelbook. Can’t wait to put it on my shelf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool game case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool game case for the lego star wars game you buy. With it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's cool.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband says it's cool, loves the SteelBook Case..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Experience, Steelbook came dented.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose Bestbuy over other retailers like Amazon and Gamestop for the main reason that Bestbuy was offering the steelbook. First time purchasing from Bestbuy and how they handled it was beyond disappointing. Firstly, the steelbook arrived at the store at a much later time than the game, so i had to make two trips. Second, when I arrived to pick the steelbook up there was a HUGE dent on it. I was offered other steelbooks and even they have huge dents on them. This is a collector's item that was shipped with zero protection, it's like they were all just tossed into a bin with zero concern. Going forward I certainly will not be choosing Bestbuy. Spoke with an online Rep. unfortunately they're unable to provide a replacement either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Steel box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the game would have been packaged within the steel box.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preordered the game because everyone was entitled to a FREE steelbook thats supposed to come WITH the game you ordred. So why all of a sudden im not entitled to the steelbook anymore? What was the point of advertising this lie if it was never going to be honored. Keep your exclusive scratched and dented cases, never will i buy from this store again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Last preorder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only preordered from bestbuy to get the steelbook, when I pick it up they tell me there’s no steelbook bonus, which is a lie.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited how long to finally receive this and then there was no plastic wrap on the case and additionally many scratches and worn marks. Very wrong to allow this to happen

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scratched up steelbook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reason for buying it at best buy was for the exclusive steelbook. It was all scratched up and poorly packaged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless Hope

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got mine, the online system canceled it due to credit card issues...however, I got the game just fine with the card on file.

    No, I would not recommend this to a friend
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