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Customer reviews

Rating 4.6 out of 5 stars with 49 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the product's overall performance, highlighting its powerful operation and advanced processor speed. They also appreciate the quality of the OLED screen and its effective heat dissipation, which keeps the laptop from getting uncomfortably hot. However, some customers have expressed concerns about the battery life, finding that it drains faster than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 49 reviews
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery can die quickly, especially when playing a game, but it also charges quickly.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi LeilaS,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      Regarding your issue with battery – as you may know there are lots of variables that contribute to battery and in gaming laptops that can increase even more due to their high-powered processors and graphics cards. If you want to squeeze out more battery life and are completing non-intensive graphics tasks, you can utilize the MUX switch built into this model to turn off the dedicated GPU to greatly decrease power draw. This can be done in the Lenovo Vantage app > top right box > GPU working mode, then choosing your preferred method. Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words, along with custom settings configurable in Lenovo Vantage. You could also press the Fn + R key combo to toggle to a lower refresh rate for even greater power conservation.

      We are glad to read that you are otherwise satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Amazing yet lacks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the product the specs are perfect, i thought it would be good for streaming but it is lacking in that department. Solo games are amazing, multiplayer games can be a bit lackluster at times so i gotta go to 1080p but mainly runs super smooth. It does overheat at times evene though i have it on a wooden tabletop, might need to invest in a fan cooler. Im glad this laptop has adaptable memory so in the future im definitly buying another ram stick in the future. Overall it has a great use for any type of laptop/desktop work. But lacks in temps, Ram, and streaming games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Got it two weeks ago but have had a weird incident of the screen going back and locking me out. Afraid of it shutting down on me but computer runs games very well. I have had no issues running any games so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good… but almost, I didn’t use the product for two months and now it has been almost 2 months and I’ve been trying to contact Best Buy and I was on a call for more than 1 1/2 hour and they didn’t even help me with the whole support and I assume they were, but the speaker isn’t working on the device and literally accept the AI. I have no one to talk to in the AI isn’t even giving me the proper support that I need. If there is anything I can do to get proper support, I hope I get a response, but apart from that, I have a Speaker problem with the laptop. Even after running all the diagnostics and resetting the whole laptop, it isn’t working. And I genuinely don’t know what to do.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and usaginf experience is amazing as compared to my previous laptops.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AshokB-

      Thank you for choosing Lenovo and sharing your experience with us. We are thrilled to hear that you are enjoying the product design of the Legion 5i. We aim to offer great user experience and are overjoyed to see that we met our goal.

      Please reach out to us through the Q & A section of this product page if you have any questions or need any assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    The graphics is great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far, just recommend it to a friend. It's lovely, especially for school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    partner loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues or complaints from the person I got it from, so that's a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing performance

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and reliable PC, been playing all kind of games at high performance! I absolutely love this laptop!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works better than I expected and came in early which was a wonderful surprise!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's good and enough for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been playing many indie games such as, silksong and expedition 33 and work so good, the quiet mode works very well for those kind of game. I've not had any problem yet.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Edcn,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this Legion 5i is working seamlessly for you thus far.

      Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to my old computer. It can handle the photo software that I use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works amazing very fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is amazing clear picture Best i gave every had

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop for School

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for University and it has been perfect for that so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming PC ftw

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! Runs any game he could think of. Screen quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works great! Definitely a strong recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Fast, Good Long battery, excelente Screen, excelente Jo tool

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi-

      Thank you for choosing Lenovo and sharing your experience with us. We are happy to hear that you are enjoying the performance, battery life, and display quality of the Legion 5i. We aim to offer great user experience and are overjoyed to see that we met our goal.

      Please reach out to us through the Q & A section of this product webpage if you have any questions or need any assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    Great Laptop. Bad support

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is fantastic. The screen quality, performance, and overall design are impressive, and when it works, it’s a wonderful machine. Unfortunately, Lenovo’s customer support completely ruins the experience. Trying to get proper assistance, warranty service, or a real solution from their technical team has been an absolute nightmare. They make the process frustrating and unhelpful at every turn. It’s a shame because the product itself is high-quality, but a great laptop means very little if the brand won't properly back it up. I cannot recommend buying Lenovo products until they fix their terrible support system.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A good replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop as a replacement for a different brand tha failed within a month of owning it. So far, this unit has out lasted and out preformed what we previously purchased. It plays games well and is preforming well. Only issue is, we would’ve liked the unit to be alittle bigger. Other than that, no complaints yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She runs like a beast, great display. Worth it especially on sale

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I expect very good video card speed perfect a little have but it's a gamer

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi GonzaloA-

      Thank you for choosing Lenovo and sharing your experience with us. We are delighted to hear that the Legion 5i has met all your expectations.

      Please reach out to us through the Q&A section of this product page if you have any questions or need any assistance.

      Best wishes,
      Lenovo Lenovo