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Customer reviews

Rating 4.5 out of 5 stars with 183 reviews

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    Rating 3.8 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 183 reviews
  • Rated 5 out of 5 stars

    Laptop = Great/Best Buy - Shame on you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched gaming computers in depth to choose one for my son whose 5 year old MSI died. I chose the Lenovo Legion 7i and so far it's been great. We've had a small glitch with the wi-fi lagging/dropping but that may just be our wifi connection. Overall, I would recommend this computer. The display is beautiful, it's fairly quiet, it's fast and handles the games he throws at it (flight simulators and 1st person shooter games). However, our Best Buy experience was not good. I ordered an "open-box EXCELLENT laptop". My order indicated the unit's Open Box ID number, that it would be in perfect condition with the original packaging and all parts. The laptop I received was labeled "GOOD" condition, was not in its original box, had no packaging aside from a shipping box and bubble wrap. The shipping box was WAY too big for the laptop so it was sliding around all over the place in the box. This laptop that was supposed to be in excellent condition was around $1400 and it arrived in a box that was too big and looked like someone had played soccer with it. On top of that, there was no discount given for the difference in condition from "Excellent" to "Good". No notification that they shipped an item that was not what I ordered aside from a label on the laptop that said "Good Condition" and indicated a different Open Box ID than the one on my order confirmation. I honestly feel like Best Buy tried to pull one over on me and it's very disappointing. I am a regular at Best Buy. I've probably purchased 4 gaming gaming computers, 2/3 MacBooks, so many televisions, headphones, sound bars etc over the years and I feel betrayed. I did find another open box Excellent Lenovo Legion 7i at another store and picked it up rather than ship it. It was beautifully packaged in all of the original packaging and the price had even dropped by a few dollars since my initial order. All in all, my son loves his laptop and I do recommend it but Best Buy should have done better.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there,

      Thank you for choosing Lenovo and for sharing your feedback with us.

      We are glad to hear that your son loves his Legion 7i. We appreciate your additional thoughts and will pass along these comments to the respective teams.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Premium

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is NICE! Everything about it screams quality, and the system came with minimal bloat. The screen is 16:10 which took some getting used to, but colors pop and it's super crisp. There's an inaccuracy in the listing though, there is no ethernet port. CPU tends to bounce in and out of thermal throttle at 97C, but with this much power in such a slim laptop, I kind of expected that. Manual fan curve in Lenovo Vantage made a huge difference, and I'm waiting on delivery of a laptop cooling pad which should solve the issue completely. Additionally, be prepared to tweak both CPU and GPU further, there is a ton of power here, but stock does not seem to be configured to take advantage of it, likely to keep thermals down.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Honeyfish. Thank you for choosing Lenovo! We are glad to hear that your Legion 7i is working out nicely for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Solid machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did quite a bit of internet shopping before getting this when it was on sale. It's graphics card and cpu are getting dated now, but overall build quality on these legion machines is really solid. Not overloaded with bloat, ran well out of the box. Plenty of tinkering room too. Love the keyboard, the screen, and it drives everything I want to run on it smooth like butter. Very nice machine, and no issues with it what so ever after a couple of months, for what that's worth. Worth the $$.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey SkipDisco,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Legion 7i has been solid for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Meh its ok. Good for gaming not everyday use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop runs super fast and am able to download everything i need but it does get really hot and the battery doesnt last and it is a bit heavy. Nice laptop for gaming for sure anything else i would go with something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife loves her laptop works great light weight and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop now for about 3 weeks and so far it's been great! I love the Legion brand and also game on my Legion 7i tower. But, I wanted to also replace my aging HP Omen, so I went w/another Legion product since my desktop has been flawless. I know it's purely subjective, but I absolutely love the white color of this laptop!! So far, no issues playing my game on high settings. Granted, I mostly just play RTS games, WOW and Hogwarts Legacy, but I am loving this laptop! I'd definitely recommend checking it out!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey diffyboy,

      Thank you for choosing Lenovo again and for sharing your feedback with us!

      We are glad to hear that your experience with your Legion 7i has been great so far.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Fantastic gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast! Incredibly happy with this purchase. Plays games like a dream. The color is beautiful and the RGB keyboard is amazing.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey CurtisC,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are incredible happy with your purchase.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Powerful and Stylish Gaming Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lenovo Legion 7i is a stunning gaming laptop with a sleek Glacier White finish and impressive performance. The 14th Gen Intel Core i7 and RTX 4060 handle demanding games and multitasking with ease, while the 16" WQXGA display looks sharp and vibrant. It boots up fast and runs smoothly thanks to the 1TB SSD and 16GB of memory. My only issue is with the Wi-Fi connection, which can be a bit inconsistent at times. Despite that, it's a great machine overall for gaming and productivity.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Brian,

      Thank you for choosing Lenovo and for sharing your feedback with us. Although, we apologize that you're having trouble with your laptop. We'd like to work with you to resolve this.

      To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button and apply all available updates.

      We are glad to hear that you are satisfied with the performance and design aspects of your Legion 7i.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Excellent experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Its smooth, awesome for gaming, and gorgeous screen. I was between this size and rhe next one up. I am glad i picked the smaller of the two. Its perfect.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Heather, thanks for choosing Lenovo! We're thrilled to hear that you are loving your Legion 7i and that it is perfect for you. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Satisfying beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall: good Performance: good Battery: not good, charge while work not reaching to 100percent. I don’t know exact technicality about this. Heating issues: not much heat, but there is a temperature around the power button. Multitasking: hassle free of doing multiple works simultaneously. Display: vibrant display, I hope no one will disappoint with brightness. Upgrade: this laptop is future proof and upgradable. Sound: little disappointed about the speakers. Security: i love to having fingerprint reader and power button to be same. Storage: Ample amount of storage with 1tb.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey VenkateshV, thanks for choosing Lenovo! We are glad to hear that you are satisfied with your Legion 7i, and we appreciate you taking the time to share this experience with us. Lenovo

  • Rated 4 out of 5 stars

    Great Value and a Great looking laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very happy with the product for the price. My only complaint is the low battery life but that is to be expected while running high-graphic games and software. I love the clean look of the white and it looks very professional and not just your typical gaming laptop. Additionally, I like the option to upgrade some of the memory etc. to enhance its performance if that's what you're looking for. A lot of customizable options and the graphics are beautiful. So far I have run God of War, Ghosts of Tushima and Lords of the Fallen with no issue except for a slight lag the first time you open these applications.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, ErinS. Thank you for choosing Lenovo! We are glad to hear that your Legion 7i has been great so far, and we appreciate you taking the time to share your feedback and experience with us. Lenovo

  • Rated 4 out of 5 stars

    Almost Perfect, Still Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has a premium aluminum body, cool to the touch. Lenovo software has a "quiet mode" that really brings the fan blowing volume to a quiet whisper to almost non-existent (at the cost of some performance that I didn't notice in daily tasks). The lack of 1-star is the RealTek wi-fi card that the unit came with. The bluetooth connection will drop your connected devices randomly. Also, the quantity of ports seem to decrease/change since the 2018 laptop I bought.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, thanks for choosing Lenovo! To try to resolve the wireless issue you're experiencing, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. We're glad to hear that your Legion 7i otherwise touches perfection for you, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great for Gaming or Basic Tasks!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am relatively new to gaming, and wanted to find something that could run triple A games, but also was portable. This laptop is the perfect combination of both - it runs really well, and the battery life is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for speed and expandability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale for a combination of both work and gaming. The main thing I was looking for was expandability - and that was for the work side. A lot of what I do uses memory like crazy and being able to upgrade on my own without paying a premium was nice. It is now sitting with 64 GB of Kingston Fury (5600) in it and a secondary WD Black 2 TB data SSD that I added myself. It does seem to have decent battery life as long as I'm not gaming / using the 4060 GPU etc. at full power. If I am gaming then it really does need to be plugged in if since it seemed to only last about 45 minutes (I didn't time it - just a guesstimation) running everything at full blast / highest settings. Heat doesn't seem to be a problem and even though it does get warm when gaming - very warm - but never passed the max thermal levels for any of the components. For work use heat isn't bad and either way when using it at home, I keep it on a laptop cooler. I do like the display and seems fine with an external monitor hooked up to it also. Sound is okay but a bit "tinny". I haven't tried tweaking the sound settings or anything though. One thing you should do if you purchase is check for and perform any / all updates. Mine not only had the normal and expected Windows updates pending but also a Lenovo / firmware update. Overall satisfied and hoping to get at least several years or so of use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Michael,

      Thanks for choosing Lenovo!

      It is good to hear that you are satisfied with your Legion 7i overall, and we appreciate you taking the time to detail your perspective for us. Lenovo

  • Rated 4 out of 5 stars

    Great value laptop for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is everything I expected for the cost. I haven’t had any real issues with the device. For working or playing I would give it a 5 out of 5 but the battery life could be better, I don’t think it has ever made it to 8 hours without playing even. The screen is awesome. The keyboard is fine. I can’t say much about the how the pad works since I use a mouse 99% of the time.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, David. Thank you for choosing Lenovo! We are glad to hear that the performance and value of your Legion satisfies you well, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for school to hold really big files it has a lot of storage. It heats up pretty fast and doesn’t have a very long battery life which is pretty normal for a gaming laptop but just a heads up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST Mid range gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs every game I throw at it like an absolute dream. I even purchased second one as a gift for my boyfriend. Could not be happier. Only complaint is the battery is pretty bad. I get 40 minutes of life unplugged.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AlexandraL,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      Regarding your issue with battery – as you may know there are lots of variables that contribute to battery and in gaming laptops that can increase even more due to their high-powered processors and graphics cards. If you want to squeeze out more battery life and are completing non-intensive graphics tasks, you can utilize the MUX switch built into this model to turn off the dedicated GPU to greatly decrease power draw. This can be done in the Lenovo Vantage app > top right box > GPU working mode, then choosing your preferred method. Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words, along with custom settings configurable in Lenovo Vantage. You could also press the Fn + R key combo to toggle to a lower refresh rate for even more power conservation.

      We are glad to hear that otherwise you couldn't be happier with your Legion 7i.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While a desktop is always better this laptop is great and have jad zero issues w it so far. Play games amazingly and hold great frame rates even hitting 120 fps on dyinglight the beast, it also has plenty of useful feature like progamable buttonsbto turn over clockingbon amd off amoung other things, all in all if youre really wanting a laptop and have the money this is an excellent choice by all means

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely inlove, the associate who helped me make an educated purchase absolutely hit all I needed, I do light gaming as well as school and work on my laptop and other than the color I love, how light, easy set up and all the ports it has available for me. It runs smoothly and has little to lag. I’m absolutely in love with my laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Alex, thanks for choosing Lenovo! We're thrilled to hear that you are absolutely in love with your Legion 7i. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    AwEsOmE Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG I LOVE this laptop. I do not game, but I do run payrolls and have 20 tabs and/or programs open at the same time. This computer handles it! Visual is awesome, touch-to-wake is convenient and battery lasts about 4 hours, PLUS takes only 45min to an hour to FULLY charge! Very helpful at conferences or meetings. The white is hard to keep clean and metal jewelry will transfer “scratches” that can be wiped off.

    I would recommend this to a friend
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