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Customer reviews

Rating 4.7 out of 5 stars with 165 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the Legion Pro 5i 16" gaming laptop for its exceptional performance and solid build quality. The powerful processor and graphics contribute to an unmatched gaming experience, while the cooling system maintains efficient operation. However, some customers have expressed concerns regarding battery life, while others have noted the laptop's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-165 of 165 reviews
  • Rated 2 out of 5 stars

    Disappointed with i9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower than it should be, struggles on easy things like YouTube and Amazon. Crashes on YouTube.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, TheJason. We're sorry to hear that you're having this issue with your Legion Pro 5i. This shouldn't be the case with a system like this. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. Thank you for taking the time to share your perspective. Lenovo

  • Rated 1 out of 5 stars

    My bad decision to purchase a new computer at BB.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Lenovo computer fails to communicate to my HP printed as well as my old, "outdated", Lenovo computer did. I became a BB member, but the Geek squad cannot help me. I am routed to a "remote" service and encounter foreign "tech" people who do not speak the English language well enough to help solve my problem.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Exceeded my expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sort of in a rush looking for a new laptop because my old laptop had broken in the middle of a big project I was working on. I don’t know much about laptops but the employees helped me tremendously. I settled for the Legion 5i because it was within budget and also allowed me to play videogames in my freetime. What I didnt expect was that this laptop would be able to run rendering programs with ease. I see many complaints about fan noise but I barely hear it unless im playing high spec games. Moreover, with the type of work i do as an architect student, my laptop lasts about 5 hours on a full battery, which was really unexpected considering most gaming laptops have a battery life of about 2-3 hours. The charger is humongous and heavy making it hard to carry around. However, the laptop will charge in under 45 minutes!!! And with the long battery life, it would be unnecessary to carry around unless you are gaming on the move. Im not a professional laptop gamer or anything, but for the price, its obvious that this laptop will offer you more than you would expect. 100% recommended! I dont see myself upgrading anytime soon!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Weight

    Rated 3 out of 5 stars

    Laptop not for work/travel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing review here since I cannot find a review button in Lenovo website and I did pickup the laptop at Best buy. The laptop is good except it is not for travel. At Lenovo when you search work laptop this came up, so I thought it is good for travel. Laptop itself is not heavy, what is heavy is the adapter (heavier than laptop). So it is not convenient to travel with. Plus the battery also does not last long. Really wish they put the weight of the adapter when they said weight of laptop. Would not have bought it if I knew I cannot take regularly to work and/or travel due to weight and limited battery power.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Loveyk. We are sorry to hear that your Legion Pro 5i has fallen short for you in a couple ways. We apologize for the inconvenience and frustration this may cause. With the power of the Legion Pro 5i, gamers, content creators, graphic designers, and more use devices like this to work, but you're right, portability and travel is not a focus for these devices, and we apologize again for this confusion. We hope that if you have not returned it, that your Legion Pro proves to deliver for your performance needs, and please reach out to Lenovo Support should you need help. We appreciate you taking the time to share your thoughts and feedback with us. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Lenovo laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the best tha I have benn buy is very fast and easy to manage

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi IvettM,

      Thanks for choosing Lenovo!

      It is good to hear that your Legion Pro 5i is the best laptop you've had, and we appreciate you taking the time to share this with us. Lenovo