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Customer Ratings & Reviews

$3,399.99

Customer reviews

Rating 4.6 out of 5 stars with 83 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Legion Pro 7i's exceptional overall performance and its effective heat dissipation system. The OLED display quality and processor speed have also garnered positive attention. However, some customers have expressed concerns regarding the laptop's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-83 of 83 reviews
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen died on me right at 30 days. Not impressed. I took it back to the store and got a refund, but I had to eat the cost of the protection plan and Microsoft 365 that I had added in. Very not impressed.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello EricF,

      Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue, leading to you seeming returning the system.

      We have noted your comments, as your input is important in our review of opportunities for improvement. We hope that you choose our products again in the future, and that you feel free to reach out to us with any issues, as we strive to provide the best experience possible.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Gets really hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even 2 months old. It got really really hot one day gaming and ever since cant run any games without it lagging and audio shattering. Everything is updated. Idk bout getting a replacement or just return it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Sancho,

      Thank you for sharing your feedback with us. We are sorry to hear that you are experiencing this issue with your Legion Pro 7i. We apologize for the inconvenience that this may have caused you, and we'd like to work with you to resolve this issue.

      If the system temperatures are normal while gaming yet the issue persists even with updates, we then recommend contacting Lenovo Support here: 877-453-6686, for assistance with in-depth troubleshooting.

      Please update us when you can regarding this. We look forward to making things right for you.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Terrible computer, but a decent customer experienc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quirky keyboard layout and the headphone jack didn’t work. Retrned it after about 4 days, no hassle. Got a great 18" to replace it, also at Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DavidwM-

      Thank you for sharing your experience with us. We are sorry to hear that you encountered trouble with your Legion Pro 7i, leading to you returning it. We aim to give all our customers the best user experience and are disappointed that we missed our mark. So that we can improve, we would like to hear more about your feedback on the keyboard and headphone jack.

      Please reach out to us through the Q & A section of this product webpage if you would like to share details with us on this matter.

      Best regards,
      Lenovo Lenovo