Customer Ratings & Reviews
![Sure, here is the corrected and grouped text from the image:
**Top Row:**
- Esc
- F1
- F2
- F3
- F4
- F5
- F6
- F7
- F8
- F9
- F10
- F11
- F12
- Insert
- PrtSc
- Delete
- Home
- End
- PgUp
- PgDn
**Second Row:**
- Fn
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 0
- -
- =
- Backspace
- Num Lock
- /
- *
- -
- +
**Third Row:**
- Tab
- Q
- W
- E
- R
- T
- Y
- U
- I
- O
- P
- [
- ]
- \
- CapsLk
**Fourth Row:**
- Shift
- A
- S
- D
- F
- G
- H
- J
- K
- L
- ;
- '
- Enter](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/5abd4a3c-e4f2-42fc-a10c-e621b764651d.jpg)
- Model:
- 83JC00LYUS
- SKU:
- 12350770
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers love the overall performance of the LOQ 15.6" Gaming Laptop, noting that it delivers everything expected. However, some customers have expressed concerns about the battery life, even when not running games.
This summary was generated by AI based on customer reviews.
Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs for everything I’ve wanted and isn’t to loud and doesn’t really overheat
I would recommend this to a friendLost my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered the laptop, waited a few weeks, “couldn’t take this long” I thought. I call and they said they lost it in shipping and that they cannot replace it, got a refund but no computer.
No, I would not recommend this to a friendDisheartening Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I DO NOT have this computer and the process to get it was HORRIBLE! The 1st time I went into the store, it was NEVER ordered. The 2nd time, it came in a box that was so damaged, I could literally see the computer while the sales Associate was still holding the box, unopened. He even made the statement, that they could check it to make sure it was ok and I could still take it! When I told him to reorder it, he attempted to open a new Progressive lease and wanted me to pay again. I then told him to remove the computer from my account! I’ve never had any trouble with my leases thru Best Buy, however this was very DISHEARTENING, to say the least. I had a freezer that was never delivered as well and they opened a new progressive account which has me paying for 2 separate accts. that’s costing me more money!
No, I would not recommend this to a friendFailure after 5 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even with good care this thing is already failing after 5 months. It seems to be hardware issues causing reboots even after a clean install of Windows. The warranty process takes 2-4 weeks to get repaired, which is totally unacceptable. Best Buy / Lenovo really aren't doing a good job standing behind their product.
No, I would not recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop keeps crashing. It freezes very often. I always have to turn it off and on. It’s annoying
No, I would not recommend this to a friendBad experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this laptop, paid for it and my order was canceled without notice. Now same laptop price has increased from what the price was. This is grossly unfair
No, I would not recommend this to a friend- Pros mentioned:Overall performance
My first computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is an excellent computer o love the quality I loved that is light enough to carried and is very powerful!!
I would recommend this to a friend - Pros mentioned:Overall performance
Good for video editing.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Purchased for video editing not gaming. Processing speed is good for non-professional editing. Graphics is the best I have had for video processing as a beginner.
I would recommend this to a friend - Pros mentioned:Overall performance
Grandson's Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs great and speed is great. My grandson loves the computer.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase overall.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
- Pros mentioned:Overall performance
Great Multi-purpose Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had this laptop for very long, but so far it has done everything I've asked. It works great as a gaming laptop, but also works for internet streaming and work. Solid all around
I would recommend this to a friend - Pros mentioned:Overall performance
Great laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop works and runs for most games it’s not the best tho if your looking for max settings but it’s good for the price
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AydenH-
Thank you for choosing Lenovo and sharing your experience with us. We are happy to hear that you are enjoying the LOQ Gaming Laptop. We aim to offer great user experience and are overjoyed to see that we met our goal.
Please reach out to us through the Q & A section of this product page if you have any questions or need any assistance.
Best wishes,
Lenovo
- Pros mentioned:Overall performance
I like it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the right price I didn't actually expect to buy it that day, but the offer was too good and the decision was easy.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase overall.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
- Pros mentioned:Overall performance
Happy customer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop very happy. Professional service and friendly.
I would recommend this to a friend Frooze on first day, failed after 14 days
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to get this laptop, it was great price during the holidays. However, the computer did crash the first day I had it. After two weeks, it would not turn on. There was no charging light indicator and I tried multiple chargers. I called Lenovo support and troubleshooted with them. I asked for an exchange, and they could only offer a refund or send for repair. I have normally had other Lenovo laptops in the past and never had a computer die. If you notice weird signs in the beginning, you might have a defective unit as well.
No, I would not recommend this to a friend