Customer Ratings & Reviews
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- **Top Row:**
- `esc` `F1` `F2` `F3` `F4` `F5` `F6` `F7` `F8` `F9` `F10` `F11` `F12` `insert`
- **Second Row:**
- `~` `!` `@` `#` `$` `%` `^` `&` `*` `(` `)` `_` `+` `backspace` `num lock` `/` `*` `-` `tab`
- **Third Row:**
- `Q` `W` `E` `R` `T` `Y` `U` `I` `O` `P` `[` `]` `\` `delete` `home` `end` `pg up` `pg dn`
- **Fourth Row:**
- `caps lock` `A` `S` `D` `F` `G` `H` `J` `K` `L` `;` `'` `enter` `4` `5` `6`](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/55335010-9a5f-4237-b437-bfbd6a9f6ff2.jpg)
- Model:
- 83JE002KUS
- SKU:
- 11249612
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
to a friend
Good Laptop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good laptop but battery charge does not hold off charger
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as a Christmas present for my husband & he absolutely loves it. The main thing he wanted to do was play BeamNG Drive & it does that perfectly without any issues. It’s also a very pretty laptop. Highly recommend.
I would recommend this to a friendAmazing Laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is such an upgrade from the macbook air m1 that I had. It runs almost every game. The only problem i have is the battery that it only lasts 2 hours from using chrome, other than that, its an amazing laptop.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
AMAZING FOR THE PRICE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this entry level gaming laptop for my girlfriend and for the sale price its an amazing peice of equipment! Sturdy , quiet and decent power. Highly recommended to anyone looking to dip their toes into the gaming laptop pool.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
My 10 year old daughters Christmas gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter wanted a gaming laptop for Christmas so I went with this specific laptop because I read the reviews and it has not been let down at all. She’s able to get on it, but she’s also able to do her art as well as her schoolwork so it’s very multifunctional but most of all the performance is amazing. I would say the only thing I don’t like about it is the battery life isn’t the greatest as it doesn’t stay charged for very long, but it’s not the biggest problem in the world. She usually uses it at her desk so it’s usually plugged in anyway. I would definitely recommend this product for anyone of any age as I even enjoy using it whenever I have done a few things on it to try it out.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The performance has been outstanding; I've tested a couple of games, including Ghost of Tsushima and Forza Horizon 5, both of which ran smoothly on ultra graphics settings. This laptop is perfect for gaming and delivers an incredible experience overall.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
A great computer for developing games
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this computer for use by grandson. He is using to develop gaming software to compete against classmates. With the installed graphics card he is progressing well with what he expected the computer is being used for.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase overall.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent speed and performance, easy to use and navigate
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Cat10,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Promising laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this laptop it looks and feels amazing runs smooth and it’s nice for the price
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Ethan,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are loving this LOQ 15.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance for the price! Able to run most beginner to mid entry games and some triple A on lower settings. Would recommend to buy a laptop fan to prevent overheating issues but overall great device to buy on sale
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase overall.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Lenovo Has A New Fan
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for the price I paid. It's gone up $300 since I bought it, but it was worth every penny. Plays all the games I want it to.
I would recommend this to a friendNice for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son was wanting a gaming computer so I tried to find the best budget laptop I could and this was it. So far he has had great luck with it… plays halo, Roblox, and call of duty without any lag and decent frame rate so I call that a win
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I chose Lenovo because I been using this brand since the IBM days and this company is one of the few who have not lowered their quality standards. This laptop works great and was on sale for a very good price.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase overall.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
First gaming laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always wanted a pc for gaming and finally decided to get this laptop for my first one and I’m so glad I made the purchase. It runs fast for all the games I’ve already downloaded and the graphics are pretty good I would recommend
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Mariop-
Thank you for choosing Lenovo and sharing your experience with us. We are happy to hear that you are enjoying the performance and display quality of the LOQ Gaming Laptop. We aim to offer great user experience and are overjoyed to see that we met our goal.
Please reach out to us through the Q & A section of this product webpage if you have any questions or need any assistance.
Best wishes,
Lenovo
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this laptop to run software for my golf simulator in my garage (GSPRO) and it's been wonderful. I have a 1080p projector and have been playing in very high graphics settings with zero issues at all.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase overall.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Budget Friendly Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very affordable gaming laptop that offers excellent performance. I use it as my daily now and it has handled every game I have played on it. Cooling on it is superb and allows for comfortable gameplay. Screen is great for the price.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JoeT-
Thank you for choosing Lenovo and sharing your feedback with us. We are excited to hear that you are enjoying the value and performance of the LOQ Gaming Laptop. We aim to provide excellent user experience for our products, and we are overjoyed to hear that we met our goal.
Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.
Best wishes,
Lenovo
Great laptop!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for school, work, and gaming. Decent battery life off charger but works best when you keep it plugged in. Runs fast and has no issues when it comes to loading up many tabs and running a large amount of games. Well worth the price!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi ZachariahG-
Thank you for choosing Lenovo and sharing your feedback with us. We are excited to hear that you are enjoying the LOQ Gaming Laptop for your school, work, and gaming needs. We aim to provide amazing user experience, and we are overjoyed to hear that we met our goal.
Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.
Best wishes,
Lenovo
Great value gaming laptop.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value gaming laptop. I would rate it higher if the laptop’s software did not have issues. The issue I had is that in some games the discrete graphics card does not switch to active and stays on integrated graphics.
I would recommend this to a friendLenovo Loq 15irx10 okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery does go quick. Overall, it’s great for everyday tasks and casual gaming. It has stuttered and crashed for me every now and then while gaming but maybe some optimizing would help. 144hz is great
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello Luis,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so if you'd like to, we want to work with you to try to resolve this.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Also, regarding your note on battery life – as you may know there are lots of variables that contribute to battery and in gaming laptops that can increase even more due to their high-powered processors and graphics cards. If you want to squeeze out more battery life and are completing non-intensive graphics tasks, you can utilize the MUX switch built into this model to turn off the dedicated GPU to greatly decrease power draw. This can be done in the Lenovo Vantage app > top right box > GPU working mode, then choosing your preferred method. Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words, along with custom settings configurable in Lenovo Vantage. You could also press the Fn + R key combo to toggle to a lower refresh rate for even greater power conservation.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Great content creation laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love this laptop! I got it specifically for creating music and music videos and it is handling the software wonderfully. It is well built and esthetics are nice. The only downside is the battery life is not very long.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MMIMUSICSTUDIO,
Thank you for choosing Lenovo and for sharing your feedback with us!
Regarding your comment on battery life – as you may know there are lots of variables that contribute to battery and in gaming laptops that can increase even more due to their high-powered processors and graphics cards. If you want to squeeze out more battery life and are completing non-intensive graphics tasks, you can utilize the MUX switch built into this model to turn off the dedicated GPU to greatly decrease power draw. This can be done in the Lenovo Vantage app > top right box > GPU working mode, then choosing your preferred method. Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words, along with custom settings configurable in Lenovo Vantage. You could also press the Fn + R key combo to toggle to a lower refresh rate for even greater power conservation.
We are pleased to read that you are otherwise satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo