Customer Ratings & Reviews
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- **Top Row:**
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- **Second Row:**
- `~` `!` `@` `#` `$` `%` `^` `&` `*` `(` `)` `_` `+` `backspace` `num lock` `/` `*` `-` `tab`
- **Third Row:**
- `Q` `W` `E` `R` `T` `Y` `U` `I` `O` `P` `[` `]` `\` `delete` `home` `end` `pg up` `pg dn`
- **Fourth Row:**
- `caps lock` `A` `S` `D` `F` `G` `H` `J` `K` `L` `;` `'` `enter` `4` `5` `6`](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/55335010-9a5f-4237-b437-bfbd6a9f6ff2.jpg)
- Model:
- 83JE002KUS
- SKU:
- 11349573
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Lenovo LOQ i7 is one of those laptops that feels like it’s doing a lot without trying too hard. It’s built for people who want real performance but don’t want to pay premium “gaming laptop” prices like a Legion or Alienware.
I would recommend this to a friendBest computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Gaming pc is my first and hands down is the best. I was so undecided on getting this but the Best Buy rep was helpful and explained the pros and cons on different Brands and products. And again I don’t regret making this decision. Love how the computer works for gaming and for work.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Great product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it i use it every day. Crashes now and again but thats due to incorrect downloads and updates on my end. Do recommend.
I would recommend this to a friendLoq 15irx10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great build quality and feel, and honestly runs anything I throw at it pretty well, its a bit heavy but thats to be expected.
I would recommend this to a friendLenovo Black Friday 2025
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Box looked like it sustained an impact but the product was in mint condition and everything worked as intended!
I would recommend this to a friendBest bang for the buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it really good laptop running newest games with a nice picture
I would recommend this to a friendGood Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer was setup and ready to be used in roughly 30 minutes. It is capable of running video games on Steam and other platforms while also acting as a workhorse for school work and other professional uses. Great computer for the price and I would recommend to others.
I would recommend this to a friendLOQ Delivers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is responsive, even without the ability to upgrade. Having upgrade options helps to future-proof the device. Backlit keyboard and battery runtime is excellent, even without optimizations. I am glad I waited for this model to be available with no regrets.
I would recommend this to a friendGreat buy if you can snag an open box one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid build quality and responsive actions while typing, transferring files, or downloading. Only complaint i have is i dont get enough time with it.
I would recommend this to a friendSatisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this gaming laptop. Very fast and efficient. I can work on multi apps. Gaming with this laptop is so satisfying.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JanM,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that you are quite satisfied with your LOQ 15.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is fast processing, high definition screen & has long battery life my 11 yr old son loves it, and the purchase at bestbuy was sooooo convenient and easy and ready for pickup right away
I would recommend this to a friendGreat deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop. Battery runs out pretty quick though. Gotta keep it plugged in.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JehadA-
Thank you for choosing Lenovo and sharing your feedback with us. We are excited to hear that you are enjoying the LOQ Gaming Laptop. Our goal is to offer the best user experience, and we would like to enhance your experience by recommending a few things you can do to extend your battery life.
Firstly, we recommend running and installing all available drivers updates through Lenovo Vantage and Windows Update Settings, these updates are crucial to the device’s health and will affect the device’s power output and USB compatibility. To check for updates within Lenovo Vantage begin by launching the application, then select the “Check for updates” button on the top of the right-hand of the display. To check for Windows Updates, start by launching the Settings app, then selecting the Windows Update tab on the left-hand side of the page, finally select the “Check for updates’ button located in the top right of the page.
Secondly, the LOQ allows you to change the computer’s thermal mode. This will allow your device to cycle between higher performance, quiet, or automatically adjust based on your needs. You can toggle thermal modes simply with the Fn+Q hotkey. We recommend using Quiet Mode to enhance your battery life.
Please reach out to us through the Q & A section of this product page with any questions or if you need any assistance.
Best wishes,
Lenovo
A good pc laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be one of the best pc laptops out there
I would recommend this to a friendupgradable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far! Upgraded to 64gb memory fits just fine
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Very good performance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy because i bought this. Game performance are perfect. Also ips screen is very good
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Birthday computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my grandson, which he very much loved.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi MaryaliceG,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that your grandson is loving this LOQ 15.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Johnny's Computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer I ever had. Perfect size screen. Comfortable key pad. Pretty screen.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this LOQ 15 is the best laptop you've had.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is definitely a worthwhile purchase. It has enough performance out of the parts in it and is able to be upgraded with bigger storage and more RAM if desired. The ease of which you can switch between operating modes from quiet to performance is also a plus and it isn't too showy like lots of other gaming laptops. The battery life is fairly short when utilizing the dedicated GPU but if you put it in hybrid mode and only use the iGPU when not gaming it does last a bit longer. The laptop also isn't too heavy or bulky, the screen is a good size, the panel looks good, and the camera quality of the built in camera is good. Good purchase, especially on sale.
I would recommend this to a friendThis laptop no good！i wanna return
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They said it was just an “open-box” item, but the laptop was actually missing the protective foam, the packaging was very basic, and during use it keeps restarting, showing screen artifacts, and freezing. It has already happened six times in just half a month. I suspect the motherboard is faulty, and I’m getting ready to return it
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience if you still have your LOQ.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Perfect for what I need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mainly for work and basic browsing and medium gaming. Handles everything with ease. Really fast start up and load times. Battery isnt the best, I usually average 2-maybe three hours. It is a bit heavy. It does get hot like others said. Its a great computer and coumd easily handle what I use it for and more! Definitely get it on sale. I purchased during black friday for $650.
I would recommend this to a friend
