Easter 24-Hour Flash SaleEnds today. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$1,029.00
Save $145.99
The comparable value is $1,174.99

Customer reviews

Rating 4.6 out of 5 stars with 289 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 289 reviews
  • Rated 1 out of 5 stars

    This laptop no good!i wanna return

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They said it was just an “open-box” item, but the laptop was actually missing the protective foam, the packaging was very basic, and during use it keeps restarting, showing screen artifacts, and freezing. It has already happened six times in just half a month. I suspect the motherboard is faulty, and I’m getting ready to return it

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience if you still have your LOQ.

      We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Pros mentioned:
    Heat dissipation, Noise level, Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazingly capable laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop. However, it’s only worth buying when it’s on sale for under $700. Performance: 5/5 plays pretty much any game you want at a decent frame rate. However, I notice sometimes the games briefly freeze for half a second before recovering. Happens semi regularly. Think it’s just because the 50 series is still new and not fully compatible with everything yet. Battery: 0/10 from full charge to 100, you get 1 hr 15 mins of browsing. And forget it if you’re playing games. You’ll get 20 mins. Not sure why the battery is so awful. Send to be a common complaint though. Even when brand new, this thing needs to be constantly plugged in. Thermals: 4/5 it does a pretty good job for a smaller laptop. GPU and cpu temps don’t go above 75c. With a dedicated laptop cooler, it drops cpu and GPU temps by about 10-15 degrees Celsius Noise: 4/5. It’s quiet, but can still be heard when gaming. Display: 5/5 For how small the screen is, 1920x1080 is enough, especially when it’s running at 144hz. If the screen were any bigger, then a screen resolution bump would be warranted. Other: I don’t that this is missing a right control key. Wish it had more than 2 usb ports.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase overall. We appreciate your comments, as your input is important to us.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Pros mentioned:
    Heat dissipation, Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good value for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is quite good if you buy it at a promotional price. I consider it a top option for the money. Pros: a high-quality display — of course, it’s not OLED and not on the level of a MacBook screen, but it’s still quite good. Build quality is solid: the laptop is well assembled, nothing creaks or flexes, and the plastic feels high quality. Excellent performance for this price. Fairly good cooling and quieter than competitors in this price category. Cons: screen brightness — sometimes it’s not bright enough, especially if the room is very well lit or if you’re sitting near a window. Battery life — I’m not sure this can even be considered a downside; you just need to understand that with this kind of hardware, long battery life is simply not possible.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Pros mentioned:
    Design, Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is definitely a worthwhile purchase. It has enough performance out of the parts in it and is able to be upgraded with bigger storage and more RAM if desired. The ease of which you can switch between operating modes from quiet to performance is also a plus and it isn't too showy like lots of other gaming laptops. The battery life is fairly short when utilizing the dedicated GPU but if you put it in hybrid mode and only use the iGPU when not gaming it does last a bit longer. The laptop also isn't too heavy or bulky, the screen is a good size, the panel looks good, and the camera quality of the built in camera is good. Good purchase, especially on sale.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance, Speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lenovo loq , Employee review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this lovely pc for about 3 weeks now. The features i enjoy about this laptop is its performance the Hardware is spot on in terms of budget and performance. Being a gamer it runs literally everything at high at 120 hz or more some settings like dlss you have to tinker with. I tested Battlefield 6 on ultra and it ran a stable 100 fps more more. Games like league of legends, expedition 33, Black ops 7 (100-170 fps), and where winds meet all run very stable at 144 FPS (frames per second) Battery isnt the best but there are plenty batteries that are worse. I got around 3 hours with laptop not plugged in playing where winds meet on ultra. I also utilized lenovo's app pre installed on the pc.(Very usefull). Doing college work with some music on in youtube i conquere a good 7-10 hours. Charge time is very good from 10% im at basically 100 in about 30-40 minutes. Also Lenovo has pretty good customer support so far they helped answer my questions and even chatted like a person to me about games. Lol overall good computer. And shout out to I think her name was Julie or something like that at the weatherford, Texas location . Best service i have gotten at any retail in years. She made me happy just talking to her. The last best buy sold me the wrong product and she corrected it and connected with my frustration. She went step by step and told me in detail what would happen with the return . And with the new laptop ordered she went through how i would recieve it each step as well as the shippers name . Hope best buy sees this I am very appreciative of her . Very good employee!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Pros mentioned:
    Heat dissipation, Overall performance
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Performance for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Lenovo LOQ 15.6" Gaming Laptop for a few weeks, and overall I’m very happy with it. The Intel Core i5-13450HX and RTX 5050 combo handle everyday tasks smoothly, and it performs well in games at medium to high settings. The 16GB of memory also makes multitasking quick and responsive. The Full HD screen looks sharp, and the colors are good for gaming and streaming. The laptop stays fairly cool during use, though the fans can get a bit loud during heavier games. The 512GB SSD is fast, but it may fill up quickly if you install multiple large games, so keep that in mind. Build quality feels solid, and the Luna Grey finish looks clean and modern. Overall, this laptop offers strong performance and good value for a mid-range gaming machine. I'd recommend it to anyone looking for a reliable gaming laptop without spending too much.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    A Beast of a laptop for its price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to travel then hook into a wall again I got this on Black Friday for 649, and it delivers strong performance across a wide range of games. It runs Fortnite, Helldivers, Arc Raiders, Red Dead Redemption 2, modded Minecraft, Satisfactory, and Breath of the Wild on CEMU at max settings, maintaining at least 60 FPS and often exceeding that. Overall, it handles demanding titles smoothly and performs reliably even under heavy loads. My only complaint is the battery life, which I view as a reasonable tradeoff since it functions more like a portable desktop that can be used on the go for a while, then plugged in for extended sessions.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Perfect for what I need

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mainly for work and basic browsing and medium gaming. Handles everything with ease. Really fast start up and load times. Battery isnt the best, I usually average 2-maybe three hours. It is a bit heavy. It does get hot like others said. Its a great computer and coumd easily handle what I use it for and more! Definitely get it on sale. I purchased during black friday for $650.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great lower cost gaming laptop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything so far is working very well, theres no lagging when im running games like Valorant, Minecraft, Peak and Sons of the Forest. It has a lot of plug-ins so its very easy to connect to a tv or monitor if you wanted. As well as spots for a charger for phone or a mouse. It even has a usb c port which is very convenient. It can connect to a bunch of different bluetooth devices. The fan at the bottom works very well, although after a while the air from it becomes hot. With that being said the laptop itself has not overheated for me after running for more than 3 hours, even if it blows hot air out. The battery life off the charger is bad, but thats with all gaming laptops, although with the charger on it does work better. Without the charger, it will give you less frame rates and make you laggy so a charger is a MUST. Most games will work very smoothly if you have a good wifi. Setting up the laptop was very simple and customization was simple as well. It is slightly heavy but not too heavy for carrying it around with you. The clarity of video is very well, although i do wish it was a little bit more brighter but other than that its a good gaming laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Heat dissipation
    Cons mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Good Laptop, Great For Gaming

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I didn't like this laptop because of the weight (my prior laptop before was way lighter than this one). But after using it for a few weeks I definitely have gotten to liking this laptop a lot more. In comparison to my other laptop, this one I can more easily multitask and my gaming experience has greatly improved thanks to this laptop (and it doesn't overheat when I play games). The battery life is not so great with it being around 3 hours off the charger, but other than that this is a great laptop if you play games and multitask all the time. If you're in the tech field and need something that will last I definitely recommend this laptop for that.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Casita,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you ended up liking your LOQ 15.

      Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Overall great laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution, not bulky, fast, and fantastic all-purpose laptop to have. Bought this to replace my macbook pro 13 inch that lasted me 9 years (broke due to seemingly inevitable flexgate issue). If you take care of this laptop appropriately, it should last you a long time. My only gripe is the battery life does diminish quickly so always keep your charger on you.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Pros mentioned:
    Design, Heat dissipation, Overall performance

    Rated 5 out of 5 stars

    Great entry level gaming laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of these budget gaming laptops have some major flaws. This is a pretty solid option if you can get it under 750$. The latency on these is not amazing.. but other than that it is a great laptop thermally. Performance wise. It looks good. I really enjoy it

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Laptop LCQ

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lenovo LOQ 15.6" is a fantastic entry-level gaming laptop. It pairs a capable Intel Core i5-13450HX with a surprisingly powerful RTX 5050, delivering smooth 1080p performance. The design is sleek, and the 144Hz display is vibrant. While fans can be loud and battery life is limited, it offers exceptional value.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi IshmamE,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this LOQ 15 is working fantastically well for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Incredible Value - The Best Budget Gaming Laptop o

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Lenovo LOQ (i5-13450HX / RTX 5050) for a week now, and it’s easily the best bang-for-your-buck laptop of 2026. The new RTX 5050 with 8GB of GDDR7 memory is a significant jump over the old 4050, handling Cyberpunk 2077 and Call of Duty on high settings without breaking a sweat. ​The 144Hz screen is bright and the G-Sync support makes gameplay feel incredibly fluid. The build quality feels premium and sturdy, not like the "cheap plastic" feel of other budget laptops. My only gripes are the battery life (I get about 3.5 hours on quiet mode) and the fans, which get pretty loud when gaming in Performance Mode. However, for the price, the cooling performance is top-notch. If you’re a student or a gamer on a budget, this is the one to get. ​Pros: ​Great 1080p gaming performance (RTX 5050 is impressive). ​Sturdy, professional build quality. ​Fast 144Hz display with G-Sync. ​Cons: ​Short battery life. ​Fans can be loud under heavy load.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    Hard Drive Woes; Fixable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this during Black Friday Sale for a great price. But as some know, manufacturers often use b-stock components specifically in their holiday models and for me it was the QLC 512GB SSD that was throttling and overheating this laptop to a crawl. I've had mini PCs with lower specs that ran smoother. The SSD couldn't sustain big download files (writes) like games on Steam if you have fast wifi or directly via ethernet. Once the SSD's virtual cache fills, it has to empty which cause Steam downloads to drop to 0Mbps momentarily, and this constant refreshing will overheat the drive, thus computer. The solution is to cap your download speed in Steam which is unfortunate. The other solution is to add/replace the SSD itself with a TLC SSD for your Steam library (or any large file writing). Some good though, I felt the trackpad is a tad better than the one in the Legion 5 15.1" and the speakers too. 1080p is good enough, not as sharp as 3K when you're doing regular PC tasks, but when gaming it's not noticeable. RTX 5050 is more than enough for 1080p gaming! But I don't chase max FPS, I prefer a solid 60fps with quiet fans which is achievable on this laptop and 5050. I think the CPU is 2 generations old? But really any CPU within the last 5 years is solid. Conclusion, great budget gaming laptop when on sale! But I'd reconsider at retail price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi NarM-

      Thank you for choosing Lenovo and sharing your feedback with us. We are excited to hear that you are enjoying the LOQ Gaming Laptop. We aim to provide excellent user experience for our products, and we would like to suggest a possible solution.

      Regarding the SSD issues you have encountered, if these issues have persisted and you are experiencing drive reliability and performance issues then please reach out to us through Lenovo Support here: 1-855-253-6686 and one of our dedicated representatives would be happy to see if you are eligible for a replacement drive.

      We have noted your comments regarding the trackpad, resolution, and speakers and we may use your feedback to make future improvements.

      Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.

      Best wishes,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having the laptop for about a month, I would say that this product has been fine. With close to no experience with laptops before, my opinion may not be valid but I do nonetheless have one. The specs of the laptops are great, and it does run great for video games. However there are two major “issues” that I’ve experienced so far. They include, short battery life and the laptop prioritizing the integrated graphics card over the dedicated graphics card upon initialization of the computer. To be more specific, the short battery life (two hours with no power optimization and your using the dedicated graphics) is however expected due to the hefty/high performance parts of the laptop. Second, the prioritization of the integrated graphics displayed ghosting when browsing and gaming which seemed very odd for me. To conclude this review, I would only recommend this laptop to people who are looking to have good to great gaming performance and browsing at home. If your usually around outlets or just electricity then you’ll be fine, however if your not, I would not recommend.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Strong performer for the price paid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the Lenovo LOQ 15.6" Gaming Laptop for $649.49 during Black Friday, and it’s been a strong performer for the price. The i5‑13450HX and RTX 5050 handle modern games well at 1080p/144 Hz, and the build quality and Luna Grey finish feel solid and clean. The downsides are noticeable: the battery drains quickly, even with light use, and Lenovo Vantage freezes randomly and feels heavy, which is frustrating since it’s essential for core performance settings. With better battery optimization and software stability, this could easily be a 5‑star machine. One more thing to note: 16GB RAM and a 512GB SSD are pretty minimal for a 2025 gaming/work laptop. They function as intended for now, but storage fills up fast and future‑proofing would benefit from upgrades. I’d recommend planning for more RAM and additional storage if you want to get the most out of this system long‑term. For those reasons, I am rating it as 4 stars which is more than fair.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase overall.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Pros mentioned:
    Heat dissipation, Overall performance

    Rated 5 out of 5 stars

    Amazing entry level gaming laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to snatch one of these on Labor Day for $799 and for that price, I cant complain. I added a 2TB ssd I had and bought another dimm of RAM and it's surpassed my expectations. The last "gaming laptop" I had was an HP Victus with a 3050 Ti and this thing absolutely stomps it. Decent temps while gaming, shader compiles are a different story. Be prepared to see your CPU temps in the 90's in those specific cases. Gaming itself, expect around 70. If you're looking for an entry level gaming laptop that will run about anything you throw at it, this is it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi ElAsesno,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this LOQ 15 has been amazing for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Deal, Great Laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a laptop that would double as my work laptop and my gaming laptop. Handles both tasks like a dream. Only complaint is the battery life, which drains quickly during gaming if not plugged in so it feels more like PC sometimes but for work it lasts pretty long. Great graphics. Keep it updated.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Okay for photo editing

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for photography editing and it's been okay so far. Editing has been quick, however, it has crashed a few times when masking in Lightroom. It does load back up quickly but the delay is pretty annoying. Also battery life is crap when running Lightroom and Photoshop. But for the price point, it's pretty good.

    I would recommend this to a friend
Sponsored