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Customer reviews

Rating 4.6 out of 5 stars with 312 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 312 reviews
  • Rated 4 out of 5 stars

    Great Laptop for $850 or Under

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is amazing depending on the price you get it for, I got it for $650 and its well worth it, i think originally it was over $1000 and for that price i don't think its the best price to performance. The laptop runs great on warzone but the first time i downloaded it, it was glitching and was very pixelated. Since redownloading it I have not had that issue with warzone. Make sure if you are going to play cod have it in Fullscreen EXCLUSIVE. The laptop of course gets hot but that's to be expected and I wouldn't use it without it being plugged in because battery life is not the best. I use this at work and when i want to game in the living room and its actually fun. I wouldn't spend more than $850 on this but you could definitely make this a decent pc if you hook it up to a monitor.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Perfect for What I Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this!! Perfect for all my school needs and when I'm not studying, perfect for gaming with friends. In all honesty, I only play Overwatch on here but it handles it with no issues. I've never had an issue with this but I also haven't ran anything other than the game while playing. With how much I use the laptop in general, the batter is typical but can last for 1.5 - 2 hours even while researching and having a bunch of tabs and apps open. Overall, my personal experience is that this is a great laptop for someone who is primarily focused on typical laptop functions with the added benefit of online 'PC' gaming when I want to.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Does the Job Plus Some

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally use for a few games, zoom meetings, and other simple tasks. Works like a dream, is fast, and efficient. Meets all the needs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi LayneyKo-

      Thank you for choosing Lenovo and sharing your experience with us. We are happy to hear that the LOQ Gaming Laptop is working well for your work and gaming needs. We aim to offer great user experience and are overjoyed to see that we met our goal.

      Please reach out to us through the Q & A section of this product webpage if you have any questions or need any assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Great budget gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works quite well, the screen has ample brightness and reflection rejection in a bright office space, the keyboard has a decent feel and not too much flex, the laptop runs quietly until demanding programs or games are launched which is totally reasonable...I wouldn't mind taking this to a class or a conference room for light use. This laptop is quite heavy but I think that's to be expected, and the power brick is quite large with its high wattage so it's not the most portable, but that's not a surprise being a gaming laptop. My only gripes are the trackpad click, it's not very confidence inspiring and feels pretty cheap, the speakers are very very quiet and do not sound very full, and the keyboard's backspace key is weirdly short so anytime I go to press it I end up hitting the key to the right of it instead.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    Best Buy, why you do me dirty with Lenovo?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got mine on Sep 2, 2025, so it's ONLY 4 months old. A lot of issues. #1 The laptop speakers are EXTREMELY weak for this price point. You will need headphones or some type of soundbar/speakers if you're in to listening to any type of audio. #2 Many conflicts with the system configuring drivers, even for plug and play devices. #3 It runs hot for just a casual YouTube user or browsing the internet for something with an i5 Intel, special cooling, good fans, and 16gb Ram. #4 The keys are just a little too high for my liking. #5 The paint is already coming off where the palm rest for left or right-handed. use on the touch pad. Also wearing off from the Bezel #6 Upgrades are expensive. Lenovo wants us to get their stuff. For example, we have 2 slots for RAM. To add another 16gb of RAM that matches the original inside, $175-$200. It also says in the Lenovo Vantage app included that my power cord and adapter are not "OEM Original" asking if I want to buy one from them. It came packed new from Lenovo, just sold to me from Best Buy. Too many cons. MS Edge is the fastest broswer on this laptop, Chrome is horrible. This was recommended by a Geek employee at Best Buy. The only positive I see is that it is pretty quick, but maybe not enough for a true gamer laptop. Comes severely bloated. 2 stars only because it works. Have to restart a lot, as USB disconnects some devices frequently. Needs more ports. I will not be buying another Lenovo in the future. Learned my lesson. My old Acer lasted a long time, was faster and consistent, hardily any issues with half the RAM and a slower processor. Battery doesn't hold a charge well. The USB ports are loose already with minimal use, so is the 3.5mm Audio output. Where is the EQ? Not trying FXSound on this. It would probably toast the speakers instantly. Summary sentence. Steer clear from Lenovo. They didn't help me resolve issues when I called, Microsoft couldn't either. Saved by Reddit. Good luck finding your new laptop! Wish I hadn't listened to Best Buy, now it's too late to return it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello Kenny,

      Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.

      Given the degree of pain points you've shared, to have a dialogue and prevent you from having to review a large amount of information here, we recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Fantastic for gaming and content creation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! High powered and runs well. The battery life isn't great but I wasn't expecting it to be. Runs pretty much everything I can think to test on it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase overall.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Great Performance, Bad Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for engineering simulators and it's excellent for technical software and also good for gaming. The main problems are the battery life and the 512 GB of storage, which is too small for the high price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      Regarding your note on battery life – as you may know there are lots of variables that contribute to battery and in gaming laptops that can increase even more due to their high-powered processors and graphics cards. If you want to squeeze out more battery life and are completing non-intensive graphics tasks, you can utilize the MUX switch built into this model to turn off the dedicated GPU to greatly decrease power draw. This can be done in the Lenovo Vantage app > top right box > GPU working mode, then choosing your preferred method. Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words, along with custom settings configurable in Lenovo Vantage. You could also press the Fn + R key combo to toggle to a lower refresh rate for even greater power conservation.

      Also, to be more competitive with pricing, the system ships with a 512GB SSD, but there is another SSD slot to expand local storage if you'd like more room.

      We are glad to read that you are otherwise satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Nothin Special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a bad experience with my first laptop order. Friend suggested wifi card/hardware was the issue when all other troubleshooting failed and was best just to use my return window to exchange for a new one. The whole ordeal was insane from hoops to jump through. I'm sure it's isolated to my own crap luck but still tainted my opinion of this product. Haven't used it to its fullest abilities to have any opinion on that but the basic web browsing I've done at least hasn't been the Dial Up archaic torture I originally started with. Giving 4 stars for benefit of doubt purposes 4 stars on battery life as it's really only acceptable in energy saver mode for the minimal usage I put it through.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase overall.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Nice gaming laptop, terrible battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan on using this laptop purely for gaming and will have it plugged into an outlet permanently, then it'll do. If you're looking for portability on top of this, it won't do, the battery is very bad. You won't be using it as an actual laptop as in carrying around and using un plugged. It is more like a portable desktop that requires you to plug into an outlet especially if playing games. Battery was draining even using a browser while not plugged into wall. Upsides though, it is fairly slim nice design, has a numeric keypad, and keys are tactile.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey OliverM,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      Regarding your note on battery life – as you may know there are lots of variables that contribute to battery and in gaming laptops that can increase even more due to their high-powered processors and graphics cards. If you want to squeeze out more battery life and are completing non-intensive graphics tasks, you can utilize the MUX switch built into this model to turn off the dedicated GPU to greatly decrease power draw. This can be done in the Lenovo Vantage app > top right box > GPU working mode, then choosing your preferred method. Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words, along with custom settings configurable in Lenovo Vantage. You could also press the Fn + R key combo to toggle to a lower refresh rate for even greater power conservation.

      We are glad to read that your experience with your LOQ 15 has been nice overall.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Really solid gaming laptop for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I was able to pick it up used for a really good price. Runs all of my games on high settings and the thermals stay cool even after extended play sessions. Thanks BB.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works which is the biggest thing. No weird noises. It's a little slow compared to what I'm used to because of the processor being only i5 which is abit outdated, but my hope is that it takes less power and runs cooler as a result. So far it does seem a lot cooler than my previous laptop even when playing graphic-heavy games. I had to get rid of some bloatware and that helped with the overall speed. The graphics are fine, tho the screen is not as vibrant and pretty as some others, but there again, I can sacrifice some for better performance and lower power draw, hopefully. Still trying to work out the video drivers and such, some issues with flickering when swapping out from a full screen game and the pc applying the base video card instead of nvidia at times, and occasional freezing when launching things briefly, but I think I can get it resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Tech Purchase This Year

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a new laptop and I’m honestly very happy with it. The performance is fast and smooth, the display looks sharp and clear, and the battery life is much better than I expected. It handles multitasking very well without slowing down, and the overall design feels modern and solid. The setup process was simple, and everything has been working great so far. Definitely a good purchase and worth the money. I would recommend it to anyone looking for a reliable laptop for work, study, or everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre Black Friday prices made this almost impossible to pass up, and I couldn't. Great machine that's running games better than I'd expect, especially with an external base with a fan. Convenient design for plugging in connections on the rear with clear markings on top is a feature that's small but I appreciate it after devices without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Laptop I bought it for my daughter and she loves it. She says its fast and its really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast! Sort of heavy which I guess is because it's a gaming computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong performance for the price. Handles modern games well at high settings, runs smooth, and has solid cooling. A great starter gaming machine.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JorgeR,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this LOQ 15 offers great value to you.

      Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has handled every game I have tried. Computer stays cool but fans can be a little loud.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase overall.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    A good deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise is surprisingly not loud. Minecraft with vibrant on runs so smooth at over 500 fps. I have no complaints and the build quality is amazing. The monitor is reslly good with g sync.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Hugo,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this LOQ 15 offers good value to you and that you are satisfied with its performance and features.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great in all aspects but battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great. Everything works as it should, the screen quality is good, and things are fast to load. Have yet to try out video games on it but I imagine with it's speed the fps will be great. I will say the battery life leaves something to be desired. It's quick to charge but also quick to die.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenoo LOQ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Laptop, The desing is very nice. Speed laptop no problem till now.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase overall.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo