Customer Ratings & Reviews
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- **Top Row:**
- `esc` `F1` `F2` `F3` `F4` `F5` `F6` `F7` `F8` `F9` `F10` `F11` `F12` `insert`
- **Second Row:**
- `~` `!` `@` `#` `$` `%` `^` `&` `*` `(` `)` `_` `+` `backspace` `num lock` `/` `*` `-` `tab`
- **Third Row:**
- `Q` `W` `E` `R` `T` `Y` `U` `I` `O` `P` `[` `]` `\` `delete` `home` `end` `pg up` `pg dn`
- **Fourth Row:**
- `caps lock` `A` `S` `D` `F` `G` `H` `J` `K` `L` `;` `'` `enter` `4` `5` `6`](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/55335010-9a5f-4237-b437-bfbd6a9f6ff2.jpg)
- Model:
- 83JE002KUS
- SKU:
- 11404539
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
to a friend
Great computer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for my son. He loves it especially with the light up key board
I would recommend this to a friendGaming laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, fast and plays games well. No complaints
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi DavidP-
Thank you for choosing Lenovo and sharing your experience with us. We are thrilled to hear that the LOQ Gaming Laptop is working well for your gaming needs.
Please reach out to us through the Q & A section of this product page if you have any questions or need any assistance.
Best wishes,
Lenovo
Great laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best .computer I ever owned I play on steam with no lag and no glitches or shutdowns
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Jeff-
Thank you for choosing Lenovo and sharing your experience with us. We are thrilled to hear that the LOQ Gaming Laptop is working well for your gaming needs. We aim to offer great user experience and are overjoyed to see that we met our goal.
Please reach out to us through the Q & A section of this product page if you have any questions or need any assistance.
Best wishes,
Lenovo
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good gaming laptop. great for different tasks without worrying about its performance.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi DanielC,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this LOQ 15 is working excellently for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
4 out of 5, battery and overheating top worries
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall. Battery not as great and it heats up way too much.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so if you'd like to, we want to work with you to try to resolve this.
To start, regarding your issue with battery – as you may know there are lots of variables that contribute to battery and in gaming laptops that can increase even more due to their high-powered processors and graphics cards. If you want to squeeze out more battery life and are completing non-intensive graphics tasks, you can utilize the MUX switch built into this model to turn off the dedicated GPU to greatly decrease power draw. This can be done in the Lenovo Vantage app > top right box > GPU working mode, then choosing your preferred method. Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words, along with custom settings configurable in Lenovo Vantage. You could also press the Fn + R key combo to toggle to a lower refresh rate for even greater power conservation.
With overheating, as you stated, this LOQ 15 features an active cooling system, along with other components and software, designed to enable the user to power through work without throttling due to heat produced. We recommend that the bottom of the device, where the air intake vents are, is clear of obstructions to increase air flow. Additionally, you can use Fn + Q again to toggle between thermal/performance mode. And in instances where you may use the device in your lap or a situation where the intake vents may be obstructed, we recommend switching to cool or quiet mode to help with the heat felt on the bottom of the machine.
Also, please check for and apply any available updates through Lenovo Vantage and Windows Update Settings to help ensure you are using the latest software and drivers to ensure your system is running as efficiently as possible.
To check for updates, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Go for it if you are new to gaming laptops
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was good and got in during sale period with good discount and works fine.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Sriram,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that this LOQ 15 is working just fine for you.
Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.
Best,
Lenovo
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent so far I’ve downloaded some high end games and it runs well.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey DevanMP3,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Great buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop runs great! I am able to run multiple applications and the speed doesn’t change.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Msobiii,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this LOQ 15 is performing great for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his new laptop. Thank you for your help picking it out
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi HarleyDavidsonrider,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that your son is loving his LOQ 15.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Great budget gaming laptop, best bang for bucks!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid machine especially compared to others in price range with much inferior specs.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi WilliamS-
Thank you for choosing Lenovo and sharing your experience with us. We are thrilled to hear that you are enjoying the LOQ Gaming Laptop. We aim to offer great user experience and are overjoyed to see that we met our goal.
Please reach out to us through the Q & A section of this product page if you have any questions or need any assistance.
Best wishes,
Lenovo
Love my Lenovo computers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well fan of Lenovo, we have 3 in our home. Greag gaming pc.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Tina,
Thanks for choosing Lenovo three times over and for sharing your feedback with us!
We are pleased to read that this LOQ 15 is working well for you and that you are loving your laptops.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Good laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast enough for games and good enough for school work
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Ricardo,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this LOQ 15 is a good fit for your use.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Tuf laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop runs everything perfect all games and any program
I would recommend this to a friendExelext
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it very much; it works excellently. I love it
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi DiannaO-
Thank you for choosing Lenovo and sharing your experience with us. We are thrilled to hear that the LOQ Gaming Laptop is working well for you. We aim to offer great user experience and are overjoyed to see that we met our goal.
Please reach out to us through the Q & A section of this product page if you have any questions or need any assistance.
Best wishes,
Lenovo
Terminator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no setback, no loss of graphic or resolution
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi ParwanaM,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this LOQ 15 is working out well for you thus far.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Great buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is good for what you get. Runs games well (Minecraft, Star Wars Battlefront II, hoping to also play SW Fallen Order and Survivor).
I would recommend this to a friendGreat gaming laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming laptop. Handles WoW at full graphics well.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Andrew-
Thank you for choosing Lenovo and sharing your experience with us. We are thrilled to hear that you are enjoying the performance of the LOQ Gaming Laptop for your gaming needs. We aim to offer great user experience and are overjoyed to see that we met our goal.
Please reach out to us through the Q & A section of this product page if you have any questions or need any assistance.
Best wishes,
Lenovo
Great for Entry Level Gaming or College Student.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this gaming laptop for my son and he's a entry level gamer. Great system with just enough power for what my son needs. The 16G of RAM is the bare minimum and will need to be upgraded to 32. I have no complaints.
I would recommend this to a friendFun laptop, enjoying it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used it a few times and each time I enjoy it more and more.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my son for Christmas and he is absolutely in love with it. Runs and plays really well for almost all games he has played and looks great with great durability! Excellent buy!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase overall.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo