Customer Ratings & Reviews
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- **Top Row:**
- `esc` `F1` `F2` `F3` `F4` `F5` `F6` `F7` `F8` `F9` `F10` `F11` `F12` `insert`
- **Second Row:**
- `~` `!` `@` `#` `$` `%` `^` `&` `*` `(` `)` `_` `+` `backspace` `num lock` `/` `*` `-` `tab`
- **Third Row:**
- `Q` `W` `E` `R` `T` `Y` `U` `I` `O` `P` `[` `]` `\` `delete` `home` `end` `pg up` `pg dn`
- **Fourth Row:**
- `caps lock` `A` `S` `D` `F` `G` `H` `J` `K` `L` `;` `'` `enter` `4` `5` `6`](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/55335010-9a5f-4237-b437-bfbd6a9f6ff2.jpg)
- Model:
- 83JE002LUS
- SKU:
- 11982400
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Xbox one controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have the membership, it was almost 20$ off the original controller price. Very kind and helpful customer service,
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Lenovo laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im very happy with my new laptop. I would recommend
I would recommend this to a friendlenovo laptop great brand awesome computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love my new laptop. I have been faightfull to lenovo for a long time now.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Good balance of performance / quality / value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent build quality, very expandable and a good value. Very pleased.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Nice little laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already bought on a few months ago and decided to get a second at this price.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JayH-
Thank you for choosing Lenovo and sharing your experience with us. We are happy to hear that you are enjoying the LOQ Gaming Laptop so much that you purchased a second. We aim to offer great user experience and are overjoyed to see that we met our goal.
Please reach out to us through the Q & A section of this product webpage if you have any questions or need any assistance.
Best wishes,
Lenovo
great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome laptop, love it, very good quality, great specifications.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase overall.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
The one and only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lenovo is just simply unbeatable laptop ever. Love it
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase overall.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Lenova Gaming Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal , great graphics, Definitely recommend..
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase overall.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Lenovo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was may nephew choice of laptop for his college. As per him specs are good for his course
I would recommend this to a friendGreat Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great purchase! my gaming bf approves for playing!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi RachelL-
Thank you for choosing Lenovo and sharing your experience with us. We are happy to hear that your boyfriend is enjoying the LOQ Gaming Laptop for his gaming needs. We aim to offer great user experience and are overjoyed to see that we met our goal.
Please reach out to us through the Q & A section of this product webpage if you have any questions or need any assistance.
Best wishes,
Lenovo
Look no further
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great budget option anyone looking for solid gaming startup.
I would recommend this to a friendLenovo loq great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product agent help me finding it, it was the last pc
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Good gaming laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for gaming specifically. Bought it for my teenager as a first “gaming” laptop
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Amazing experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service and the in store help was really amazing
I would recommend this to a friendGood laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is really good but battery is draining a lot. Other than that its very nice
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi SujithgoudM-
Thank you for choosing Lenovo and sharing your experience with us. We are happy to hear that you are enjoying the LOQ Gaming Laptop. We aim to offer great user experience, and we would like to share actions you can take to improve your battery life.
Firstly, we recommend running and installing all available drivers updates through Lenovo Vantage and Windows Update Settings, these updates are crucial to the device’s health and will affect power allocation leading to improved battery life. To check for updates within Lenovo Vantage begin by launching the application, then select the “Check for updates” button on the top of the right-hand of the display. To check for Windows Updates, start by launching the Settings app, then selecting the Windows Update tab on the left-hand side of the page, finally select the “Check for updates’ button located in the top right of the page.
Secondly, the LOQ Gaming Laptop allows you to change the computer’s thermal mode. This will allow your device to cycle between higher performance, quiet, or automatically adjust based on your needs. To start, launch the Lenovo Vantage app, select the "Device Settings" tab from the left-hand side of the display, scroll down to "Power modes" and select the best mode based on your needs. We suggest using Quiet mode which will reduce the power consumption of the LOQ Gaming Laptop to enhance battery life. You can also toggle thermal modes simply with the Fn+Q hotkey.
Please reach out to us through the Q & A section of this product webpage if you have any questions or need any assistance.
Best wishes,
Lenovo
Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice laptop an really fast at startup an download
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Little overpriced
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think its worth about 800 but if u get the 2tb f storage and get 32gb ram its worth the 1500
I would recommend this to a friendPoor battery life
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice powerful laptop with a great graphics card, but battery life is poor.
No, I would not recommend this to a friend- Cons mentioned:Storage capacity
Dead pixel in less than 2 weeks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead pixel overall good computer, gets really loud but cools well and the storage is a bit of a deal breaker as well.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Bad product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad internal materials, don't have international guarantees.
No, I would not recommend this to a friend