Customer Ratings & Reviews
- Model:
- 83JC0000US
- SKU:
- 6578511
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the LOQ 15.6" Gaming Laptop's strong performance, speed, build quality, and graphics, especially considering its price. However, some users have expressed concerns about the battery life and fan noise. A few customers mentioned the weight and the need for more storage and memory. Overall, the laptop seems to be well-received for its capabilities, but potential buyers should be aware of its limitations.
This summary was generated by AI based on customer reviews.
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, travels well, connects to lots of different adapters, runs 3 monitors. Lenovo Vantage is great. Could use 16 g more ram.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey,
Thanks for choosing Lenovo!
Regarding RAM, this system can support 32GB of DDR5-4800 memory. You can swap out the existing memory (2x 8GB) for two 16GB modules or one 8GB module for 16 for 24GB of memory should you wish to upgrade.
It is good to know that your LOQ 15 otherwise works great for you, and we appreciate you taking the time to share this with us.
- Pros mentioned:Price
Gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good device, it works perfectly and good price
I would recommend this to a friend Not the best Gaming Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not the best gaming laptop. For the past 3 months , I have not been able to run call of duty warzone on this at all. it always crashes and I play with minimum settings and still crashes. I lower refresh rate to 60 but still not any better. I tried other things like updating and what not but nothing works. do not get this if you want to play warzone , cod , or any high end game.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MoSa,
Thank you for sharing your feedback with us.
We are sorry to read that you ran into this issue with your LOQ 15. Since other users of the same laptop can run this software well and without issue, we recommend working with Lenovo Support online or over the phone at: 877-453-6686 for assistance.
Best regards,
Lenovo
- Pros mentioned:Performance
doesn't WORK ram and storage issues
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dog poop, crapped out on me have to fix the warranty date as it was used and on boot it BSOD's. just new ram and storage but its the fact it ran for 2 months with hecka issues then entirely went out even with geek squad inspecting for pre sale evaluation to see if it was good enough to be a refurbished product... great performance when it actually works but that's for 10 minutes- 1 hour at a time if you're god sent levels of lucky..
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi LucasW,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue with your open-box LOQ 15. We apologize for any inconvenience that this may have caused you. We wish to provide the best experience possible, and we'd like to work with you to address this.
If you've tried system restores, and OS reinstalls, yet the issue persists, we recommend submitting a PC repair ticket online at pcsupport.lenovo.com or by contacting Lenovo Support over the phone at: 877-453-6686, to work with someone who may help by providing a solution for you. If you ran into an issue with warranty duration, we also recommend visiting this Lenovo Support webpage: https://support.lenovo.com/us/en/servicerequest?ProblemType=/warranty/, selecting “Warranty start date update”, supplying the respective information, as once given a proof of purchase, the support team may be able to set your manufacturer warranty start date to align with the date of purchase and the length of coverage to its respective duration.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Power at your fingertips
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Exactly what i needed! Robust processing power and a decent camera.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MarkS,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that you love your LOQ 15 and that it meets your needs exactly.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Great gaming computer for the price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for the price. Easy to use. I mainly use to game and have had no problems with any of the game I play
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi HectorE,
Thanks for choosing Lenovo!
It is good to hear that your LOQ 15 is working great for you and your use.
We appreciate you taking the time to share this with us.
no keyboard backlight
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good but the speakers rattle sometimes and theres no light on the keyboard but a decent machine for the price i suppose
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey EmmaiA,
Thank you for choosing Lenovo and for sharing your feedback with us!
Regarding your note on backlighting, this model does feature a white backlit keyboard. To activate it, you can do so in the Lenovo Vantage app or by pressing Fn + Spacebar simultaneously.
We are glad to hear that your experience with your LOQ 15 has been good otherwise.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
- Cons mentioned:Weight
Good gaming laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is a good gaming laptop, is heavy!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, ArielG. Thank you for choosing Lenovo! We are glad to hear that your LOQ 15 has been good to you, and we appreciate you taking the time to share your experience with us. For anyone curious, this LOQ weighs between 5 - 5 1/2 pounds.
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, no issues. Bought a raised laptop stand and it stays cool, even on ultra settings on quiet mode
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi GPSZ,
Thank you for choosing Lenovo!
It is great to know that your LOQ 15 is working great for you, and we appreciate you taking the time to share this with us.
Laptop purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing great service from the tech and I'm absolutely in love with my laptop purchase thank you best buy
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey NathanielP,
Thank you for choosing Lenovo!
It is great to know that your service received was great and that you are absolutely loving your LOQ 15. We appreciate you taking the time to share this with us.
Good for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good just a laptop for higher graphics gaming.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JoeyTamm,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that this LOQ 15 is working out well for you.
Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.
Best,
Lenovo
Not disappointed at all
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good i upgrade the ram and hard drive no problem
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JacobP,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your experience with your LOQ 15 has been good so far.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Got a deal on this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on black Friday, with the price I paid, it’s a very decent product. But I wouldn’t recommend anyone if you have to purchase it at full price.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AnhH, thanks for choosing Lenovo! We're thrilled to hear that your LOQ 15 has been quite good for you, and we really appreciate you sharing your experience and feedback with us.
Well priced for the computer it is.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, at the moment no issues. At first when I installed the programs it ran a bit slow, but after it restarted it has been working perfectly.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Castell, thanks for choosing Lenovo! We're thrilled to hear that your LOQ 15 is working perfectly for you so far, and we really appreciate you sharing your experience and feedback with us.
- Cons mentioned:Battery life
Would buy again, but some quality of life issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers are incredibibly too quiet, even at full volume. if you have a fan on in your room you cant hear anything. Additionally battery life is very very bad. Other than that, impressive specs for the price and i would purchase it again.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Dylan. While we are thankful you chose us, we are sorry to hear that your LOQ 15 fell short for you in various ways. Regarding battery life, if you're putting your LOQ through its passes when gaming, battery can drain rapidly. If you want to squeeze out more battery and are completing non-intensive graphics tasks, we recommend utilizing the MUX switch built into this model to turn off the GPU to greatly decrease power draw. Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words. Let us know if these tips help, and we appreciate you taking the time to leave your review with us.
4 star Review on my Lenovo LOQ
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs everything I need and more excellently, but the back piece with all the ports and fans is rather fragile.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi MattM,
Thanks for choosing Lenovo!
It is good to hear that your LOQ 15 meets your needs, and we appreciate you taking the time to share this with us.
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good purchase. Easy to use, easy to carry and helpful with all the work.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi RosarioT, thanks for choosing Lenovo!
We are glad to hear that your LOQ 15 is helpful and working well for you, and we appreciate you taking the time to share this with us.
Best gaming laptop.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best gaming laptop I e ever purchased. And as always was in and out with my new computer.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Hondadomain91, thanks for choosing Lenovo! We're pleased to hear that your LOQ 15 is the best gaming laptop you've had, and we appreciate you taking the time to share your perspective with us.
Decent machine good for traveling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for basic games. SSD isn’t the greatest would recommend installing a faster one or just running off an external enclosure. When gaming of an enclosure I had 0 issues
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Kyle, thanks for choosing Lenovo! We're thrilled to hear that your LOQ has been good for you and your use. We really appreciate you sharing your experience and feedback with us.
Very happy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from our previous Lenovo with a GTX 1550. Screen is beautiful and bright, and 1080p gaming is fantastic.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Mike, thanks for choosing Lenovo! We're thrilled to hear that you are very happy with your LOQ 15. We really appreciate you sharing your experience and feedback with us.
