Customer Ratings & Reviews
- Model:
- 83JC0000US
- SKU:
- 6578511
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the LOQ 15.6" Gaming Laptop for its strong performance, speed, solid build quality, and impressive graphics, all offered at a great price. However, some customers have expressed concerns regarding the laptop's battery life and fan noise. A few users also noted the weight and limited storage as potential drawbacks. Some customers have mentioned the memory could be better.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
PROBABLY IM GOING TO BUY ANOTHER LAPTOP SOON.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great laptop to play video games but there’s a few things that are making me regret buying it. Battery life it’s not existent, audio sometimes get mess up and the screen doesn't have to much light on it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey GabrielaM, we're sorry to hear that your LOQ 15 has given you some trouble. Regarding battery life, if you want to squeeze out more battery life and are completing non-intensive graphics tasks, you can utilize the MUX switch built into this model to turn off the GPU to greatly decrease power draw. This can be done in the Lenovo Vantage app > top right box > GPU working mode, then choosing your preferred method. Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words, along with custom settings configurable in Lenovo Vantage. You could also press the Fn + R key combo to toggle to a lower refresh rate for even more power conservation. With the audio, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. Let us know if these steps have resolved your issues. We appreciate you sharing your feedback with us.
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for college and love it. I used it everywhere and can access easily
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi MariaE,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that you love this LOQ 15.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Not bad for the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this as a burget gaming laptop but has some issues. Picture not great, overly heavy and bulky. Nice thing is you can add up to 64gb of ram and i had 8000tb of storage. Only got rid of it because i needed some money for unexpected medical bills.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there, thanks for choosing Lenovo! We're sorry to hear that you had to return your LOQ. We hope that you purchase our products again in the future, and we appreciate you sharing your experience with us.
- Cons mentioned:Fan noise
Hot Garbage! Stay away!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hot garbage. Both fans went started making noise and stopped working within 3 months of purchase. Has a crazy amount of input lag for some reason making online competitive gaming nearly impossible. I’m not sure what the deal is but this is the worst laptop I’ve ever had the displeasure of owning. My last Lenovo laptop was great and ran for 5 years without issue until it finally died, but apparently quality control is all but nonexistent now.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Theangryvegan,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your LOQ 15. We apologize for any inconvenience that this has caused you, and we'd like to work with you to try to address these problems.
In regard to the performance troubles, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button and apply all available updates, following on-screen instructions to ensure updates are applied successfully.
If after the available updates are applied and the system restarts, yet the issue persists, and to discover the issue with fan noise, we recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please updates us when you can regarding this, and feel free to reach out to us here with any questions that you may have.
Best regards,
Lenovo
Good, but broke in less than 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer, however after one year a loose screw in the motherboard caused permanent damage to it, so i had to buy a new one.
I would recommend this to a friend- Pros mentioned:Price
Gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good device, it works perfectly and good price
I would recommend this to a friend Bought it for my kid
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great deal I bought it for my son who uses it for school and gaming. Easy set up and everything works just fine.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey ,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that this LOQ 15 is working out fine for your son.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
- Cons mentioned:Weight
Good gaming laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is a good gaming laptop, is heavy!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, ArielG. Thank you for choosing Lenovo! We are glad to hear that your LOQ 15 has been good to you, and we appreciate you taking the time to share your experience with us. For anyone curious, this LOQ weighs between 5 - 5 1/2 pounds.
Great all around laptop for the $
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the the best laptops for the money. I rated it four stars because the display could be better, but it's great other than that.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey KevinR,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that the LOQ 15 offers a great, well-rounded experience for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
I loved it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That was my great purchase experience. Sales person was awesome. I always do my all the electronics shopping from bestbuy only.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MoezS,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that you love your LOQ 15 and that your shopping experience was awesome.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Great for most things
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming as long as you’re someone who prioritizes fps over graphics!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey chris,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that this LOQ 15 is working great for you.
Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.
Best,
Lenovo
Great Laptop for Gamers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a great laptop don’t have any problems with it and I love the GPU in it makes games run really fast
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey FranklinE,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that this LOQ 15 is working great for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Pretty Aight for such a low price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been pretty good so far, my only issue is tweaking settings in certain games to get better performance but i think thats just an issue on my end
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MiguelE,
Thanks for choosing Lenovo!
We are glad to hear that your experience with your LOQ 15 has been great so far, and we appreciate you taking the time to share your perspective with us.
Best,
Lenovo
Awesome laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price. Gaming on it for hours without issues. Pros. Memory and storage can easily be upgrade. 144hz screen Cons A couple more usb port would be nice.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MichaelP, thanks for choosing Lenovo! We are thrilled to hear that your LOQ 15 has been awesome for you, and we appreciate you sharing your feedback with us.
Lenovo !
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bang for buck!!! I travel alot and like to decompress with some light gaming . I do recommend to get a portable moitor.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Kavila1r,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your LOQ 15 offers unparalleled value to you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Good budget gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent budget gaming laptop. Mainly using it for work and school, but the dedicated graphics card is helpful for that as well as games
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi IamRiver,
Thanks for choosing Lenovo!
We are glad to hear that your LOQ 15 is a good fit for you and your use, and we appreciate you taking the time to share your perspective with us.
Best,
Lenovo
- Cons mentioned:Battery life
Would buy again, but some quality of life issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers are incredibibly too quiet, even at full volume. if you have a fan on in your room you cant hear anything. Additionally battery life is very very bad. Other than that, impressive specs for the price and i would purchase it again.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Dylan. While we are thankful you chose us, we are sorry to hear that your LOQ 15 fell short for you in various ways. Regarding battery life, if you're putting your LOQ through its passes when gaming, battery can drain rapidly. If you want to squeeze out more battery and are completing non-intensive graphics tasks, we recommend utilizing the MUX switch built into this model to turn off the GPU to greatly decrease power draw. Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words. Let us know if these tips help, and we appreciate you taking the time to leave your review with us.
Lenovo one of the Best out there!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast/quiet/ and I was able to add another hard drive with ease. works great for my Music Dj equipment.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey DJLarryL,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your LOQ 15 is working great for your use.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, travels well, connects to lots of different adapters, runs 3 monitors. Lenovo Vantage is great. Could use 16 g more ram.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey,
Thanks for choosing Lenovo!
Regarding RAM, this system can support 32GB of DDR5-4800 memory. You can swap out the existing memory (2x 8GB) for two 16GB modules or one 8GB module for 16 for 24GB of memory should you wish to upgrade.
It is good to know that your LOQ 15 otherwise works great for you, and we appreciate you taking the time to share this with us.
Not the best Gaming Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not the best gaming laptop. For the past 3 months , I have not been able to run call of duty warzone on this at all. it always crashes and I play with minimum settings and still crashes. I lower refresh rate to 60 but still not any better. I tried other things like updating and what not but nothing works. do not get this if you want to play warzone , cod , or any high end game.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MoSa,
Thank you for sharing your feedback with us.
We are sorry to read that you ran into this issue with your LOQ 15. Since other users of the same laptop can run this software well and without issue, we recommend working with Lenovo Support online or over the phone at: 877-453-6686 for assistance.
Best regards,
Lenovo