Customer Ratings & Reviews
- Model:
- 83JC0000US
- SKU:
- 6578511
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the LOQ 15.6" Gaming Laptop's strong performance, speed, build quality, and graphics, especially considering its price. However, some users have expressed concerns about the battery life and fan noise. A few customers mentioned the weight and the need for more storage and memory. Overall, the laptop seems to be well-received for its capabilities, but potential buyers should be aware of its limitations.
This summary was generated by AI based on customer reviews.
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Workers were very thorough and honest with options.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JessicaT, thanks for choosing Lenovo! We are glad to hear that your shopping experience was fulfilling, and we appreciate you taking the time to share your feedback with us.
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value for price. I thought this for my son who is in college and he says it works excellently.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, AstridL, thank you for choosing Lenovo! We are glad to hear that your LOQ has great value to you and that it is working excellently for your son. We appreciate you taking the time to share your perspective with us.
Lenovo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is was very good and good value for money, i love it
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey NguyengiahuyH, thanks for choosing Lenovo! We are thrilled to hear that your LOQ 15 offers good value to you and that you are loving it. We appreciate you taking the time to share your experience with us.
Very good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought during Black Friday for $300 off. Very good.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Dude, thanks for choosing Lenovo! We're thrilled to hear that your LOQ 15 has been quite good for you, and we appreciate you sharing your experience and feedback with us.
I like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good laptop. My gf uses it and she is happy.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AlanG, thanks for choosing Lenovo! We're thrilled to hear that your girlfriend is happy with it, and we really appreciate you sharing your experience and feedback with us.
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very good Battery life is great Built quality is great
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, MyatT, thank you for choosing Lenovo! We are pleased to hear that your LOQ 15 has been great, and we appreciate your time taken to share your experience and feedback with us.
Solid laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Works as expected and seems to be durable!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, DavidV, thank you for choosing Lenovo! We are glad to hear that your LOQ 15 works great and meets your expectations, and we appreciate you taking the time to share your experience and feedback with us.
Ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MinhN, thanks for choosing Lenovo! We're glad to hear that your LOQ is alright for you. We appreciate you sharing your experience and feedback with us.
Laptop review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a great laptop. I haven't had any problems and it has a great screen.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, MatisyahuW, thank you for choosing Lenovo! We are glad to hear that your LOQ 15 has been great, and we appreciate you taking the time to share your perspective with us.
Good value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lenovo Warranty was included and adapter isn't large.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, iCEifer, thank you for choosing Lenovo! We are glad to hear that your LOQ 15 has good value to you, and we appreciate you taking the time to share your experience and feedback with us.
Great laptop by lenovo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good budget laptop. note This laptops intel 13th & 14th gen hx models have been getting some motherboard issues, probably not related to this model with ryzen cpu tho
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, will recommend laptop to game with.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, ScevaB, thank you for choosing Lenovo! We are glad to hear that your LOQ 15 has been excellent, and we appreciate you taking the time to share your experience with us.
Nice laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it it’s a nice upgrade compare to my old Laptop that I had for 13 years
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, FidelZ, thank you for choosing Lenovo! We are glad to hear that you love your LOQ, and we appreciate you taking the time to share your experience with us.
Very good fps
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop, my brother is able to play roblox and fortnite with no problem.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Vanessa, thank you for choosing Lenovo! We are glad to hear that it has worked amazing for its purpose, and we appreciate you taking the time to share your experience with us.
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for Granddaughter for College. So far she says it’s perfect.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, EmmaL, thank you for choosing Lenovo! We are glad to hear that your granddaughter has found the perfect fit for college, thanks to your gift, and we appreciate you taking the time to share your perspective with us.
Good laptop but I returned it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good laptop but the notch on the back made me return it it’s really bulky but other then that it was a good laptop.
I would recommend this to a friendWould recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer no issues with it. Had trouble with shipping but other than that it works good.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, EdgarG, thank you for choosing Lenovo! We are glad to hear that your LOQ 15 has been to you so far, and we appreciate you taking the time to share your experience with us.
Really good option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is amazing, the side and material feels really good
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, ErikV. Thank you for choosing Lenovo! We are glad to hear that your LOQ has been amazing, and we appreciate you taking the time to share your experience with us.
BUY SOMEWHERE ELSE! Horrible Shipping System
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop would be great I'm sure if Best Buy could figure out their shipping methods. They used some 3rd party UPS service called Roadie who will try and deliver a $1,000 laptop 3 days early. Then when you're not there because they're so early, they'll instead return the order and process a refund. You then get the pleasure of contacting Best Buy's customer support where they will pass you around and drop your call for 4 hours. During this time they'll also lie to you that they "cannot honor the sale price" when I first ordered but then magically send it to me when I ask for a supervisor. Long story short: buy this laptop from literally anyone else other than Best Buy. This entire process has been absolute insanity and I still don't have the laptop days later.
No, I would not recommend this to a friendnot worth it, potentially lying about specs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't think this deserves the price-tag, barely handle easy tasks even though its not even games, have a hard time clicking on stuff because the mousepad doesn't react often, some keys already not react that much anymore, would rather buy those non gaming 200 dollars laptop instead and that would work better than this.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AliA,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your LOQ's performance and functionality. We wish to provide the best experience possible for our customers, and we apologize that this has not been the case for you, along with the frustration and inconvenience that this may have caused. We'd like to work with you to address these issues.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
Also, ensure that the system isn't in a power reserve model like battery saving mode or cool/quite mode that can be configured in the Lenovo Vantage app under Performance Mode on the homepage. In these low power modes, this can throttle system performance capabilities.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance, as your satisfaction is important to us.
Best regards,
Lenovo
