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Customer reviews

Rating 4.6 out of 5 stars with 462 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the LOQ 15.6" Gaming Laptop for its strong performance, speed, solid build quality, and impressive graphics, all offered at a great price. However, some customers have expressed concerns regarding the laptop's battery life and fan noise. A few users also noted the weight and limited storage as potential drawbacks. Some customers have mentioned the memory could be better.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 462 reviews
  • Rated 5 out of 5 stars

    Gets the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop to game while traveling for work. Has turned out great with no issues.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey NealW,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your LOQ 15 is working out great for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    no keyboard backlight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good but the speakers rattle sometimes and theres no light on the keyboard but a decent machine for the price i suppose

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey EmmaiA,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      Regarding your note on backlighting, this model does feature a white backlit keyboard. To activate it, you can do so in the Lenovo Vantage app or by pressing Fn + Spacebar simultaneously.

      We are glad to hear that your experience with your LOQ 15 has been good otherwise.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great gaming computer for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Easy to use. I mainly use to game and have had no problems with any of the game I play

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi HectorE,

      Thanks for choosing Lenovo!

      It is good to hear that your LOQ 15 is working great for you and your use.

      We appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    This was worth the mon-eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent power and resources. Good for gaming, codin

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Nien,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this LOQ 15 has been excellent for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Got a deal on this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on black Friday, with the price I paid, it’s a very decent product. But I wouldn’t recommend anyone if you have to purchase it at full price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AnhH, thanks for choosing Lenovo! We're thrilled to hear that your LOQ 15 has been quite good for you, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Power at your fingertips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Exactly what i needed! Robust processing power and a decent camera.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MarkS,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you love your LOQ 15 and that it meets your needs exactly.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Decent machine good for traveling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for basic games. SSD isn’t the greatest would recommend installing a faster one or just running off an external enclosure. When gaming of an enclosure I had 0 issues

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Kyle, thanks for choosing Lenovo! We're thrilled to hear that your LOQ has been good for you and your use. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 3 out of 5 stars

    Lenovo could do better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot Recomend Battery Life was poor and It barely ran any games properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues. Bought a raised laptop stand and it stays cool, even on ultra settings on quiet mode

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi GPSZ,

      Thank you for choosing Lenovo!

      It is great to know that your LOQ 15 is working great for you, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing great service from the tech and I'm absolutely in love with my laptop purchase thank you best buy

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey NathanielP,

      Thank you for choosing Lenovo!

      It is great to know that your service received was great and that you are absolutely loving your LOQ 15. We appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Well priced for the computer it is.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, at the moment no issues. At first when I installed the programs it ran a bit slow, but after it restarted it has been working perfectly.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Castell, thanks for choosing Lenovo! We're thrilled to hear that your LOQ 15 is working perfectly for you so far, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Continuing Lenovo's Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop that finally does away with that large piece of plastic you had to slide off the back to get inside previous LOQ's. Durable construction and beautiful screen, well setup keyboard and touchpad.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, DSA1. Thank you for choosing Lenovo! We are glad to hear that you are satisfied with and enjoying your LOQ. We appreciate your feedback and for taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    4 star Review on my Lenovo LOQ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs everything I need and more excellently, but the back piece with all the ports and fans is rather fragile.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MattM,

      Thanks for choosing Lenovo!

      It is good to hear that your LOQ 15 meets your needs, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 4 out of 5 stars

    Nice laptop, poor charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop itself is great. Charger burned out the first day. Found several reviews online that say the 170w charger is under powered. Apparently correct.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JasonB, thanks for choosing Lenovo! Regarding the power adapter, the 170W has been tested and successfully powers this LOQ 15, but we're sorry to hear that you ran into an issue with your power adapter. Please reach out to Lenovo Support if we can help you with your laptop, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 3 out of 5 stars

    Motherboard failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty did it's job but with almost no hours the motherboard failed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good just a laptop for higher graphics gaming.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JoeyTamm,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this LOQ 15 is working out well for you.

      Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Not disappointed at all

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good i upgrade the ram and hard drive no problem

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JacobP,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your LOQ 15 has been good so far.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    doesn't WORK ram and storage issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dog poop, crapped out on me have to fix the warranty date as it was used and on boot it BSOD's. just new ram and storage but its the fact it ran for 2 months with hecka issues then entirely went out even with geek squad inspecting for pre sale evaluation to see if it was good enough to be a refurbished product... great performance when it actually works but that's for 10 minutes- 1 hour at a time if you're god sent levels of lucky..

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi LucasW,

      Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue with your open-box LOQ 15. We apologize for any inconvenience that this may have caused you. We wish to provide the best experience possible, and we'd like to work with you to address this.

      If you've tried system restores, and OS reinstalls, yet the issue persists, we recommend submitting a PC repair ticket online at pcsupport.lenovo.com or by contacting Lenovo Support over the phone at: 877-453-6686, to work with someone who may help by providing a solution for you. If you ran into an issue with warranty duration, we also recommend visiting this Lenovo Support webpage: https://support.lenovo.com/us/en/servicerequest?ProblemType=/warranty/, selecting “Warranty start date update”, supplying the respective information, as once given a proof of purchase, the support team may be able to set your manufacturer warranty start date to align with the date of purchase and the length of coverage to its respective duration.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Best gaming laptop.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best gaming laptop I e ever purchased. And as always was in and out with my new computer.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Hondadomain91, thanks for choosing Lenovo! We're pleased to hear that your LOQ 15 is the best gaming laptop you've had, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Very happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from our previous Lenovo with a GTX 1550. Screen is beautiful and bright, and 1080p gaming is fantastic.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Mike, thanks for choosing Lenovo! We're thrilled to hear that you are very happy with your LOQ 15. We really appreciate you sharing your experience and feedback with us. Lenovo