Customer Ratings & Reviews
- Model:
- 83JC0000US
- SKU:
- 6578511
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the LOQ 15.6" Gaming Laptop's strong performance, speed, build quality, and graphics, especially considering its price. However, some users have expressed concerns about the battery life and fan noise. A few customers mentioned the weight and the need for more storage and memory. Overall, the laptop seems to be well-received for its capabilities, but potential buyers should be aware of its limitations.
This summary was generated by AI based on customer reviews.
Half half
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not very good And there is no ctrl in the right side
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Abdul, we're sorry to hear that your LOQ 15 has fallen short for you. If you can, please share some details on how your LOQ has been poor for you, so that we can help and use your feedback to improve. We appreciate your time taken to share your review with us.
Is a ok laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think overall is ok not bad not good and also the performance are ok too.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, AlfredZ. We appreciate you for choosing our product and sharing your feedback with us. It is good to hear that your LOQ is adequate for you. If you wish to boost performance, we recommend taking a look at device settings in the Lenovo Vantage app for options.
- Cons mentioned:Battery life
Not for long term use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While unplugged, the laptop only lasted 3 hours or less. The laptop died after less than a month.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Ahmad, we're sorry to hear that you're having trouble with your LOQ. To resolve this issue, we recommend contacting Lenovo Support directly at this number: 855-253-6686, to work with a representative for in-depth troubleshooting. We appreciate you taking the time to share your feedback with us.
Good and bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been 3 months and the screen and touchpad no longer work. Laptop is now in for repairs. Otherwise the specs on this laptop are very good for the price but a broken laptop is completely useless.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, BisLit. We're sorry to hear that your LOQ is having these issues, and we hope that your repairs are swift. We will investigate this matter further and we appreciate your time taken to share your perspective with us.
Use bluetooth? Do NOT buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is NOT bluetooth compatible. Yes, it claims "bluetooth compatability", but it will not work with any bluetooth devices. Audio is corrupted and jumps in and out, and other devices won't connect outright. Headphones are a non-starter. You can uninstall certain devices in "device manager" as a work around, but the laptop will automatically reinstall them later and you will be forced to uninstall and restart daily. Just save yourself the trouble (and money) and buy a laptop designed for the 21st century
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there, we are sorry to hear that you had a poor experience with your LOQ 15. We apologize for any inconvenience and frustration this has caused. The most updated Bluetooth driver for this model that can be downloaded via the Lenovo Support website (https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/gaming-series/loq-15arp9/83jc/downloads/driver-list/component?name=Bluetooth%20and%20Modem&id=631A1C55-4962-4A5C-B7FD-CB19B42CDF9F) should resolve this issue. If not, we recommend you call Lenovo Support for additional help at: 877-453-6686. We appreciate you taking the time to share your experience with us.
Bad laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is really bad. The AMD processor is not good even though it is a Ryzen 7 it will not deliver nearly an Intel i3. The usb ports fail continously.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi ChristianH,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your LOQ 15. We apologize for the inconvenience that this may be causing you, and we'd like to work with you to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this.
Best regards,
Lenovo
Faulty
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 60 days and it bricked Do not waste your money on a lenovo
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there ManlyG, we're sorry to hear that you encountered this problem with your LOQ 15. If you still have your laptop, we recommend contacting Lenovo Support directly at this number: 855-253-6686, to work with a representative for in-depth troubleshooting. We appreciate you taking the time to share this feedback wtih us.
- Pros mentioned:PerformanceCons mentioned:Storage
excellent ~$1000 laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For $1000, the specs are solid. There are no bleeding edge features here, like PCIE 5.0 or the latest USB speeds. It won't walk your dog or effortlessly run your art plagiarizing AI programs, and it does come with a Copilot button that needs Powertoys if you want it to do something useful. But what you do get is a solid keyboard, a bright IPS screen at 144hz, a full-size set of arrow keys, and enough gaming performance to at least play some of the latest titles at playable framerates and decent graphical settings too. I've been using mine to play Wuthering Waves and FFXIV, and I could even get 3D work done on it, with very good rendering performance on par with my 2080 Super rig at home. Audio and battery life are as one would expect from a modern laptop, that being very serviceable but not mindblowing, which is a theme of this laptop. Storage is very much on the low side if you want to play modern games on it, but you can throw in an additional SSD up to 4TB if I remember correctly. RAM is also upgradeable to 32GB as well. If you need the laptop equivalent of a Honda Civic, grab this one.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your experience with your LOQ 15 has been excellent.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Unusable Within Just a Few Hours
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blue screen of death and completely unusable within just a few hours of purchasing it. Horrible laptop.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, XavierL. We're sorry to hear that your experience with your LOQ 15 has been poor. To help resolve this issue, if you're willing to work with us, we recommend contacting Lenovo Support for assistance. We appreciate your time taken to share your perspective and feedback with us, as it has been noted.
I do not this brand any more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience with the laptop I bought this laptop one month back
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey ImranS, we're sorry to hear that you're experiencing this issue with your LOQ. To resolve this problem, we recommend contacting Lenovo Support directly at this number: 855-253-6686, to work with a representative for in-depth troubleshooting. We appreciate you taking the time to share your feedback with us.
Broke right after buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 2 weeks of owning it shut itself off and never turned back on
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Couch, we're sorry to hear that you're having this problem with your LOQ 15. To try to resolve this, we recommend contacting Lenovo Support for in-depth troubleshooting and a personalized resolution. We appreciate you taking the time to share your feedback with us.
- Cons mentioned:Battery life
It comes in silver...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great! It's fast, runs well, and is just such a great laptop. The rear usb and LAN connections work are a nice touch. The Levono Advantage app that come with the laptop allows you to set different fan speeds for Quiet, Balanced, and Performance. It also gives you an update to the wear and tear of each component inside of the computer. My only complaints would be the battery life(which is expected from a gaming laptop. It does, however, charge incredibly quickly, so if it is running out of juice, it won't take too long to charge back up), storage size, and probably the power cable connector. Its on the back right next to the usb, so when its dark and I can't see the labels, I have tried to cram it in the usb port.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi DylanN,
Thanks for choosing Lenovo!
It is good to hear that your experience with your LOQ 15 has been great, and we appreciate you taking the time to share this with us.
- Cons mentioned:Weight
I like it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I really like this laptop. It is a little heavier than expected.. but it works great for what I need it for with photo editing and what not
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Jbrzy, thanks for choosing Lenovo! We are glad to hear that you are really liking your LOQ 15 so far and that it works great for your needs. We appreciate you taking the time to share your feedback with us.
Incompatible with Windows 11 OS - Why sell it?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Machine bricks itself from an automatic update. Learned their is an incompatibility between Lenovo systems and Windows 11. Likely why this device is on sale. Search for "pin key destroyed after update, cant access account" because youll be searching that alot with this machine. I entered my bitkey # over 10 times to learn that Lenovo hardware can't access safe mode on Win 11. As an IT tech and admin, it makes it impossible to fix. Also hell to experience on a sunday thank you for torturing me! Makes sense this garbage was on sale now.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, JoeR. We're sorry to hear that you're having this problem with your LOQ 15. To try to resolve this, we recommend contacting Lenovo Support for assistance. We appreciate you taking the time to share your experience, as it has been noted and we will investigate further.
Horrible lag
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After about 1 year of use it devolves to the point you average 200ms ping on the most basic Roblox games. Dont even think of listening to music while playing. Instant freeze
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Jerren,
We're sorry to hear that you're having this problem with your . To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us.
