Customer Ratings & Reviews
- Model:
- 83JC0000US
- SKU:
- 6578511
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the LOQ 15.6" Gaming Laptop for its strong performance, speed, solid build quality, and impressive graphics, all offered at a great price. However, some customers have expressed concerns regarding the laptop's battery life and fan noise. A few users also noted the weight and limited storage as potential drawbacks. Some customers have mentioned the memory could be better.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Weight
I like it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I really like this laptop. It is a little heavier than expected.. but it works great for what I need it for with photo editing and what not
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Jbrzy, thanks for choosing Lenovo! We are glad to hear that you are really liking your LOQ 15 so far and that it works great for your needs. We appreciate you taking the time to share your feedback with us.
Incompatible with Windows 11 OS - Why sell it?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Machine bricks itself from an automatic update. Learned their is an incompatibility between Lenovo systems and Windows 11. Likely why this device is on sale. Search for "pin key destroyed after update, cant access account" because youll be searching that alot with this machine. I entered my bitkey # over 10 times to learn that Lenovo hardware can't access safe mode on Win 11. As an IT tech and admin, it makes it impossible to fix. Also hell to experience on a sunday thank you for torturing me! Makes sense this garbage was on sale now.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, JoeR. We're sorry to hear that you're having this problem with your LOQ 15. To try to resolve this, we recommend contacting Lenovo Support for assistance. We appreciate you taking the time to share your experience, as it has been noted and we will investigate further.
Horrible lag
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After about 1 year of use it devolves to the point you average 200ms ping on the most basic Roblox games. Dont even think of listening to music while playing. Instant freeze
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Jerren,
We're sorry to hear that you're having this problem with your . To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us.