Customer Ratings & Reviews
- Model:
- ZA390002US
- SKU:
- 6010802
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers value the immersive VR experience, the fun factor, and the cool lightsaber feature of Star Wars™: Jedi Challenges. Many appreciate the game's graphics and ease of use, while some found the setup a bit challenging. However, concerns were raised regarding phone overheating and battery drain during gameplay. Improvements to tracking accuracy were also suggested by some users.
This summary was generated by AI based on customer reviews.
Does not work unless in pitch black
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The idea is fantastic but the development and software lack. Also will not work with other types of AR/VR due to the actual screen being shortened due to the phone tray only showing a portion of the screen.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for your feedback. The Star Wars: Jedi Challenges AR is best viewed in low light conditions. The content is limited to the Star Wars: Jedi game.
horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is not worth the money you spent. It requires you to use your cellphone to play it and the image it shows is not that good. I returned it after a day.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are unhappy with the Star Wars: Jedi Challenges. There are thousands of people who are having a lot of fun playing the game. It is a "smart phone" powered augmented reality headset game based on the Star Wars Trilogy. Star Wars: Jedi Challenges offers one storyline taking the player through more than 30 challenges across three types of experiences. And in January we added additional content, including new characters from on the "Last Jedi":
• New Lightsaber Duel – Players can duel two elite Praetorian Guards featured in The Last Jedi. This is the first time Jedi Challenges players will duel two characters at the same time.
• New Planet for Strategic Combat – Three thrilling new levels of Strategic Combat set on Crait, a brand new planet that debuts in the film, will come with the update. Battle new enemies and vehicles including the formidable First Order AT-M6 walker.
• New Content in Assault mode – All-new enemies and levels will be introduced, including the First Order Stormtrooper Executioner and Riot Control Stormtrooper.
• Introduction of Porgs – Players will be rewarded with fan-favorite porgs in augmented reality.
It is very important that the phone you will be using for the Star Wars: Jedi Challenges is on the compatible list, otherwise the hologram images may not be as the developer intended. Please find the updated list of phones at jedichallenges.com/compatibility. It is also very important that you let the "app" that is included guide you through the entire set up process. This insures that the system will be synced correctly.
Hot IPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was super excited to give this to my son but returned it because it made my sons iPhone so hot we literally had to put it in the fridge to cool it down. Head gear was also pretty uncomfortable.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having some problems with the Star Wars: Jedi Challenges. Please make sure that you are using a compatible phone, there is an updated list of phones at jedichallenges.com/compatibility. Some phones may experience an increase in temperature when running graphics found in apps such as Jedi Challenges, but our app is designed to safely operate within the established parameters of your supported phone to deliver a high quality game play experience with no harm to your phone. For more information, please visit support.lenovo.com/jedichallenges.You may want to try re-adjusting the headset. The best way to adjust the Star Wars Jedi Challenges headset is to: place the unit on your head and then adjust the two side straps first. Then adjust the top strap until the headset is at a good height and feels comfortable to you.
Horrible
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were sorely disappointed in this. Does not work consistently, is hard to connect to it (must use your iPhone), cords broke easily, etc. Not worth it at all!
No, I would not recommend this to a friend- Pros mentioned:Lightsaber
A ton of fun for a Star Wars fan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I docked one star because my first unit did not work, the lightsaber would not sync to the phone so watch out for some bad units in the batch. However, I did not give up and exchanged it for a different unit. I am very glad I gave it another chance. It is not perfect, but is the closest thing you can find to real lightsaber fighting and it is a ton of fun. I have played the light saber game and holochess so far and I like it a lot and see the value for the price. I am pretty sure it will be expanded upon through the app over time, but there is a ton to do right out of the package. If you are a Star Wars lover, it's a no-brainer. Get this, I guess they will sell out before Christmas.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are glad to hear that you are having a lot of fun playing the Star Wars Jedi Challenges. It is very important when setting up the game for the first time to use the "app" to sync the Star Wars: Jedi Challenges headset and phone to the Lightsaber controller. The Star Wars Jedi Challenges offers one storyline taking the player through more than 30 challenges across three types of game experiences. However, as this is app based, updated experiences and game modes will be available. Have fun!
Not a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item broke after 2 days tried to exchange it and they blamed us my 12 year old was very upset it surely was some kind of defect the flap would not come up on the product
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that your Star Wars "Jedi Challenges is broken. It does have a one year limited manufacturer's warranty, valid in North America that covers any manufacturers defects. But it does not cover mishandling, drops or other damage.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a major let down. Returned it. Only 3 games and to be honest this wouldn't be worth buying. They had it for $50.00 and still was plenty in store for sale.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for your feedback. Additional games that launched in January 2018, and they are a Free download through the game app: New Lightsaber Duels ,New Planet for Strategic Combat, New Content in Assault mode and Introduction of Porgs – Players will be rewarded with fan-favorite porgs in augmented reality. We have also launched a "Dual Player Mode" so you could battle your friends. ( you would need two sets)
- Cons mentioned:Setup
I killed Darth Maul !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been waiting for this for two months, pre-ordered the first day it was available for pre-order. Set up of the phone and goggles can get tedious but it is loads of fun. You need a large open space and a fully charged handset.. Your handset will get hot.. cant wait to spend a few hrs later using the force!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are glad to hear that you are having a lot of fun with The Star Wars Jedi Challenges.
You only have to set up the phone and Star Wars: Jedi Challenges headset the first time you use it . And then you are ready to go!
Great Concept/ Bad Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I preordered this accessory and was very excited to try out with my family. Worked good at first but almost caused my phone to melt down.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for your feedback. Some approved phones may experience an increase in temperature when running graphics found in apps such as Jedi Challenges, but our app is designed to safely operate within the established parameters of your supported phone to deliver a high quality gameplay experience with no harm to your phone. For more information, please visit support.lenovo.com/jedichallenges.
Didn't care for it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for myself while out Christmas shopping for others. It looked very cool but it doesn't work nearly as well as advertised.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for your feedback. The Star Wars: Jedi Challenges offers one storyline taking the player through more than 30 challenges across three types of experiences. There are additional games that are available and they are a free download through the game app: New Lightsaber Duels ,New Planet for Strategic Combat, New Content in Assault mode and Introduction of Porgs – Players will be rewarded with fan-favorite porgs in augmented reality. And a “Dual Player Mode” that allows you to battle your friends. ( you would need two sets for this)
Compatibility
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We waited and waited for it to become compatible with the Nexus 5x but it never did. Check compatibility before purchasing.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Nexus 5x is not on the current list of compatible phones. We are in the process of testing and approving other phones. Please find the updated list of phones at jedichallenges.com/compatibility.
Lightsaber
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had such high hopes for this product being as I am a huge Star Wars fan, but it actually was very disappointing.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for your feedback.It is very important when setting up the system for the first time to use the "app" that is provided to guide you through the entire set up process. This insures that the whole system: headset, phone, tracking beacon and Lightsaber controller, will be synced correctly. If this does not work please contact our support team for a detailed troubleshooting guidance @ support.lenovo.com/jedichallenges. The Star Wars: Jedi Challenges offers one storyline taking the player through more than 30 challenges across three types of experiences. There are additional games that are available and they are a free download through the game app: New Lightsaber Duels ,New Planet for Strategic Combat, New Content in Assault mode and Introduction of Porgs – Players will be rewarded with fan-favorite porgs in augmented reality. And a “Dual Player Mode” that allows you to battle your friends. ( you would need two sets for this)
Thumbs down!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It claims to be compatible with Android phones. That claim is false at best. It sure wasn't compatible with mine.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for your feedback. The Star Wars: Jedi challenges is compatible with Android and Apple IOS approved smart phones. We are in the process of testing and approving phones. To check if your phone is compatible, please find the updated list of phones at jedichallenges.com/compatibility.
Boring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only used several times before getting bored. Not worth the money
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are not having a lot of fun with the Star Wars: Jedi Challenges. There are many thousands of people who love playing the game. Also, we have added "Two Player Mode" ,so you and a friend can have a Lightsaber battle of your own!
There is also additional content available for it and it is a free download through the game app.
• New Lightsaber Duel – Players can duel two elite Praetorian Guards featured in The Last Jedi. This is the first time Jedi Challenges players will duel two characters at the same time.
• New Planet for Strategic Combat – Three thrilling new levels of Strategic Combat set on Crait, a brand new planet that debuts in the film, will come with the update. Battle new enemies and vehicles including the formidable First Order AT-M6 walker.
• New Content in Assault mode – All-new enemies and levels will be introduced, including the First Order Stormtrooper Executioner and Riot Control Stormtrooper.
• Introduction of Porgs – Players will be rewarded with fan-favorite porgs in augmented reality.
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its not anything like what is advertised. It needs a phone. It is delayed and does not respond well.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for your feedback. The Star Wars: Jedi Challenges is a smart phone powered AR headset. We are sorry to hear that you are having problems setting up the Star Wars: Jedi Challenges. Please make sure that you are using a compatible phone. It is very important that the phone you will be using for the Star Wars: Jedi Challenges is on the compatible list, otherwise the hologram images may not be as the developer intended. Please find the updated list of phones at jedichallenges.com/compatibility .Please make sure that the compatible phone is out of the headset when setting the system up for the first time. Then, when prompted insert the phone into the tray and then into the headset. It is very important when setting up the system for the first time to use the "app" that is provided to guide you through the entire set up process. This insures that the whole system: headset, phone, tracking beacon and Lightsaber controller, will be synced correctly. If this does not work please contact our support team for a detailed troubleshooting guidance @ support.lenovo.com/jedichallenges
Get It For The Star Wars Fan In Your Life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I surprised my boyfriend with one of these headsets and he seemed to really like it, so kudos for that. I don't know a lot about Star Wars characters, but I did recognize Darth Maul (spelling?) and Darth Vader, and I had a lot of fun fighting them and the robot droids. We had some friends over during the weekend for dinner and ended up playing together after dinner. I like that the helmet is see-through so you can see the characters people are fighting even when you aren't wearing it. My iPhone 7 handed the game just fine. I used to have a Samsung phone and the Gear viewer, and the heat feels about the same as that. I wish the HMD was a bit more comfortable, but maybe that's me asking for too much. Overall I think it works well as a gift and I'd recommend this to others.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are glad you and your friends are having a lot of fun with the Star Wars:Jedi Challenges game. To adjust the Star Wars: Jedi Challenges headset:
Place it on your head, try adjusting the right and left head straps first. Then adjust the top/middle one to the height that is comfortable for you .Thank you.
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn’t work, it does not calibrate and the buttons on it do not work
No, I would not recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not fun, doesn't look good through the headset. Rather play Battlefront on Xbox 1
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for your feedback. We are sorry to hear that you are having problems setting up the Star Wars: Jedi Challenges. Please make sure that you are using a compatible phone. It is very important that the phone you will be using for the Star Wars: Jedi Challenges is on the compatible list, otherwise the hologram images may not be as the developer intended. Please find the updated list of phones at jedichallenges.com/compatibility .Please make sure that the compatible phone is out of the headset when setting the system up for the first time. Then, when prompted insert the phone into the tray and then into the headset. It is very important when setting up the system for the first time to use the "app" that is provided to guide you through the entire set up process. This insures that the whole system: headset, phone, tracking beacon and Lightsaber controller, will be synced correctly. If this does not work please contact our support team for a detailed troubleshooting guidance @ support.lenovo.com/jedichallenges
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product never worked. Found out the connections weren’t soldered at all.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for your feedback. We are sorry to hear that you are having problems playing the Star Wars: Jedi Challenges. It is very important that the phone you will be using for the Star Wars: Jedi Challenges is on the compatible list, otherwise the hologram images may not be as the developer intended. It is not just the size of the phone that is important. Please find the updated list of phones at jedichallenges.com/compatibility. It is also very important that you let the "app" that is included guide you through the entire set up process. This insures that the system will be synced correctly. You can contact us here: support.lenovo.com/jedichallenges
Item is very hard to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Want to return this item to the store. This item is not user friendly.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for your feedback. We are sorry to hear that you are having problems setting up the Star Wars: Jedi Challenges. Please make sure that you are using a compatible phone. It is very important that the phone you will be using for the Star Wars: Jedi Challenges is on the compatible list, otherwise the hologram images may not be as the developer intended. Please find the updated list of phones at jedichallenges.com/compatibility .Please make sure that the compatible phone is out of the headset when setting the system up for the first time. Then, when prompted insert the phone into the tray and then into the headset. It is very important when setting up the system for the first time to use the "app" that is provided to guide you through the entire set up process. This insures that the whole system: headset, phone, tracking beacon and Lightsaber controller, will be synced correctly. If this does not work please contact our support team for a detailed troubleshooting guidance @ support.lenovo.com/jedichallenges