Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
HEAPAPLVSUS0111Y
SKU:
6532673
Your price for this item is $299.99

Customer reviews

Rating 4.8 out of 5 stars with 774 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the PlasmaPro 400s Smart Air Purifier, particularly noting a significant improvement in air quality and quiet operation. Users also appreciate its ease of use, helpful app, and effective odor removal. The sleek design, long filter life, and appropriate size for various rooms are additional benefits, though a few find the price point a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 774 reviews
  • Rated 4 out of 5 stars

    Works but a little too loud

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it makes the room smell nice and only problems is the sound and it makes the room colder, other than that I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 1 out of 5 stars

    Strong Vinegar Smell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got home and the whole room stank like a sour smell, i contacted leviot and they sent a new filter because i felt that was the problem and once i received it, a couple of days later it started giving the strong odor smell again, i have it on night mode now and have the plasmapro feature on, i still think this product has great potential, it could be just a bad luck of me buying a defective one, i hope leviot could send me a replacement and hope that it will work fine from there. once i receive a new one, i will update my star rating

    No, I would not recommend this to a friend
    • Brand response from Etekcity-Cosori-Levoit
      Posted .

      Let's see what we can do to help. Can you ty running the unit without your filters? If the smell persist, please reach out to us at your earliest convenience. We would be happy to take a closer look! Our contact info can be found in the manual.

  • Rated 4 out of 5 stars

    Accurate and User Friendly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air purifier can be set to automatically adjust its speed depending on the impurities present in the room

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    Makes a noise that is impossible to sleep with

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes a resonating noise that does not go away in sleep mode. To be fair it is still rather quiet but that type of noise is impossible to ignore.

    No, I would not recommend this to a friend
    • Brand response from Etekcity-Cosori-Levoit
      Posted .

      The PlasmaPro 400s can filter a room size of 403 ft², all while being less than 50dB! If you feel like yours is running louder than it should be, reach out to us right away. If you have any further questions, please let us know. We would be happy to help!

  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product collects alot of my two rabbits hair, Great product! Definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noisy. Very Effective.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great air purifier, but it was way too noisy to keep on while sleeping in a smaller room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for the filter is doing a good job. The smart app is nice. This is our third levoit product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and does a very good hob. The app design is also easy to use

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Wonderful product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to serup. App works great. The automatic feature works very well

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is awesome . It get rid of smoke fast and cleans the air

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level
    Cons mentioned:
    Filter life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Does the job quietly

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air purifier does the job. People in the house who have allergies said the air was better in the room it was in. It's not a big unit and be placed almost anywhere. It recommends placement 15 inches away from any walls. Setup is simple, unscrew the bottom, remove the filter from the bag, put the filter back in, close it up and turn it on. Once on, the buttons to use the device are self explanatory. Advanced functions are unlocked by connecting the device to your smart phone. One that is done, you can see reports on the air cleaning/quality, device, and setups. You can use scheduling to turn the unit on and off, as well set the type of cleaning to be done. The night mode is really quiet, but keeps purifying the air. The auto mode stays low unless needed. After the initial turn on and clean, the unit is very quiet. There is a Plasma Pro mode to better clean the air, requiring the fan to be at level 2, which is still pretty low noise. Using the app to control the device is simple. It reminds me a lot of the samsung Smartthings setup. Everything is easy to setup and find. Programming the hours for settings makes it set and forgot. You can set for anytime or day of the week. Throw in Alexa or Google and you can integrate into the system and use voice commands. The filter, which is estimated at about 6 months of use, is currently $50 to replace. So, about $100 a year on filters. It's only 38w, so even running most of the day it shouldn't be expensive to operate. It cleans the air quietly, and with an app connection gives you all the information and settings you could want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice air cleaner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans the air, does the job, no bells or whistles though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just three days back I got this Levoit plasmapro 400s.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fine Short Term - Trash Long Term

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great right after purchase. Strong filtering air flow, quiet, solid feature set. Eventually developed a horrible and loud fan bearing noise. Attempted to use only when not in the room. Levoit 400s eventually died. Guessing the fan seized. Attempted to return/exchange with Best Buy. They refused. Submitted warranty claim with Levoit and never heard anything back. Unit didn't even make it a year. Not worth the money.

    No, I would not recommend this to a friend
    • Brand response from Etekcity-Cosori-Levoit
      Posted .

      Thank you for sharing your experience with us. It sounds like you are still within our 2-year manufacturer's warranty. Our support team would be happy to see how we can help. We tried to find your original ticket to contact you directly. Would you be able to reach out once more and mention this review? You can email us at support@levoit.com; our hours of operation are from Monday thru Friday, 9:00 AM to 5:00 PM PST. We'll be on the lookout for your message.

  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Purifier

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice build quality but very pricey Expensive filter

    I would recommend this to a friend
    • Brand response from Etekcity-Cosori-Levoit
      Posted .

      We are happy to hear that you are enjoying your air purifier. We use the best and highest quality material to help remove 99.97% of particles from the air. It's a good thing that the PlasmaPro 400S replacement filter can last up to 12 months!

  • Rated 3 out of 5 stars

    Would not recommend

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought air purifier to filter out smells. Worked well for 2 days but then it felt like it was just circulating air and not filtering.

    No, I would not recommend this to a friend
    • Brand response from Etekcity-Cosori-Levoit
      Posted .

      Personal sensitivity, as well as external factors, can all affect a user's experience. We recommend running the unit at the highest speed, in an enclosed room, for a couple of hours. This will allow the unit to more aggressively clean the air. You can always contact us if you have any questions or concerns, we are here to help!

  • Rated 5 out of 5 stars

    Air purifier

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to snag this deal up for Black Friday and it has been a great purchase. I have a couple of dogs that add to the everyday allergens and it has been great filtering it out!

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 2 out of 5 stars

    Fine but Nothing Special

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to help with a burnt food smell in the kitchen, that ended up permeating throughout the whole house. The design is nice and app is fairly friendly to use, however I was expecting quicker and more understandable results for the cost.

    No, I would not recommend this to a friend
    • Brand response from Etekcity-Cosori-Levoit
      Posted .

      We appreciate you sharing your experience. Our units feature a 3-stage filtration system including a high-efficiency carbon filter to help remove odor particles. For best results, we recommend minimizing the source of the smell as best as possible first as the air must also pass through the filters a few times. To rapidly purify the room, we recommend running the unit at a higher speed. If you have any further questions or concerns, please reach out to us directly. You can find our contact information in the manual, and we're here to help!

  • Rated 5 out of 5 stars

    Great little air purifier

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans air and bad odor fast…is great for pets and smell control. Great wireless features. light weight so you can move it around where you need it. So far so good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Clears smoke, but not cooking odors

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clears smoke, not odors. Too noisy at higher speeds.

    No, I would not recommend this to a friend
    • Brand response from Etekcity-Cosori-Levoit
      Posted .

      Thank you for your feedback. Our air purifiers are designed to reduce airborne odors. For best results, we recommend minimizing the source of the smell as best as possible first. To rapidly purify the room, we recommend running the unit at a higher speed. The air must also pass through the filters a few times. If you have any further questions or concerns, please reach out to us directly. You can find our contact information in the manual, and we're here to help!