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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 782 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the TruClean Smart Air Purifier's excellent air quality, quiet operation, and ease of use. Many appreciate the app control and smart features, while some find the filter replacement costs to be high. Positive feedback also highlights the purifier's effectiveness in odor removal. However, there are reports of reliability issues with some units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 782 reviews
  • Pros mentioned:
    Air quality, Ease of use, Noise level

    Rated 5 out of 5 stars

    The air is fresh and the sound is quiet.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since turning on this purifier in our home there has been noticeably less dust .both in the air and on accumulating on our glass and wood surfaces. I think this machine is very quiet and beauty. I operate the machine for an hour or two every day .The operation is very simple and easy.cycles through fan speeds: low ,medium,and high. You can also select auto or sleep mode, or act a timer too.the filter is easy to access for chanting.air quality using the automatic sensor ,the air purifier may take up 1 minute to detect air quality.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Significant less dust in the room

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s super quiet everything as described. We put it in AUTO mode. It worked awesome during we cooked. WiFi is a plus when you away from home you can check from your phone or iPad. Unit looked and feel solid. Not cheap material I have been used everyday for last 6 months and zero issues

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Air purifier A Davis

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really bad allergies and our moody Texas weather doesn’t a help. I have lowered my allergie problems after buying this for our bedroom. I plan buying one for every room of the house. The App it comes with a super helpful convenient and cool for over all health needs. The purifier honestly a lifesaver anytime we go on vacation or stay over at family houses,my sinus’sact up resulting in me getting a sinus infection but I hardly ever get them at home now that I have the purifier set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and quiet and very effective!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air purifier is super quiet, everything as described. I put it in the "auto" mode and the light is blue, which indicates that air quality is good. I set it in my living room and the other day I burned my pork and there was quite a bit of smoke from the oven. The purifier went from blue to green and then to red in a few minutes and it became noisier and it was obvious working. After the smoke cleared, it went back to blue and stayed quiet. I also noticed there was significantly less cat fur on my fireplace counter because our cat loves to hang out there. It definitely works in filtering out smoke, fur and dust. Right now I put it in our master bedroom because our neighbor is under construction. I am a quite light sleeper and I set the unit to "sleep" mode and the air purifier did not disturb my sleeping at all. Very satisfied with it!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    The efficiency is impressive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in metro area which can be really cold in winter. Since the heater in house was turned on in October, I haven't really open with windows therefore when my mom is here she complains about the air almost all the time. Then I got this air purifier. The setup was very easy: take it out of box, remove plastic cover of filters, plug it in, download the app on phone and setup WiFi connection, done. When it was first turned pn the air quality showed bad with red color, a couple of minutes later, it turned yellow and another couple of minutes later it turned green. I left it on for an hour or so. Gotta admit, even for someone who is not sensitive to air quality like me, I noticed the difference. It works very efficiently and I am definitely happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Odor removal

    Rated 5 out of 5 stars

    Would recommend for pet owners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to anyone with pets! It’s amazing! Not waking up with headaches or stuffy nose! Clears out the odor of pets too has been amazing with company coming over and my puppy peeing all over the place! OLLIE APPROVES

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Cleaner air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing what it supposed to do. I usually have it set on automatic and it's in the bedroom. When it senses a difference in the air it comes out of automatic mode and the fan speed increases and the color on the unit changes from blue to red until the air is cleaned and the it goes back into auto mode and the color changes blue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used it for a 3 weeks now and it works wonder for me. I bought 1 unit for trial. I was alternating the location. By day, it is between the family room and the kitchen. It is very efficient. While cooking, it picks up anything that my over the range hood did not - it adjust its setting automatically and I watch the indicator go from red to yellow to green then blue. By night, it resides in my bedroom. No sneezing in the morning and I can tell there is a way lot less accumulation of dust around the bedroom. Very convenient to use since it is also WIFI enabled. You can set a schedule. I can turn it on and off while away from home. I am purchasing another one.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    More features , Good Value, Solid Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Levoit air purifier. Has smart capabilities and enables you to manage the device over wifi from your phone. Has a air quality detector that works in conjunction with the auto fan setting, it will adjust the fan speed based on the air quality rating it’s sensing. Lastly the filter replacement cost bests the new shark air purifier by half. Your able to order directly through the app for replacement filters. Overall I would definitely recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Odor removal

    Rated 5 out of 5 stars

    Super silent and cost effective replacement filter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter pricing is low and hence main reason to what got me to buy this one - since that is the major recurring cost. But WOW … this is truly an Amazing air purifier for the price. Love the design and the grip it has to just move it as needed. Covers a good sized room/s. Eliminates lingering food odor. It is a smart purifier that has an app but also a Display ! I hate using apps unnecessarily and hence I love the fact that im not forced to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was fantastic until it died, get the GSP.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in July of 2020 and it has worked amazingly until June 2021, so not even a year. Taking off a star because it was still a great product and I understand things sometimes just go bad. I still recommend it, but I also recommend getting the 2 years of protection because I did and now all I have to do is exchange it. The standard warranty that comes with it is 1 year, 2 if you register your unit with them. But it’s worth the money to be able to just replace it locally.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Levoit Air Purifier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our apartment and for our daily activities. We love to cook, and we have to open the window to release the air inside the apartment plus the smell of the food. Now, with Levoit Air Purifier we don’t have to open the door or the window, the thing is doing a great job!

    I would recommend this to a friend
  • Pros mentioned:
    App control

    Rated 5 out of 5 stars

    Goodbye sniffles, hello fresh air!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time my friend and her son come over they leave with the sniffles. As soon as I got this, they stopped getting sick at my house. I love that you can control it from your phone.

    I would recommend this to a friend
  • Cons mentioned:
    Coverage area

    Rated 3 out of 5 stars

    This only covers up to 290 sq ft, not 360 sq feet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot speak for longevity, i have two larger units from this company and they work well. A disappointment is that the item description from Best Buy says it covers 360 sq feet, the side of the box says it can only cover up top 290 sq feet. This is a big discrepancy, if i knew it only covered 290 sq feet i would have bought something else.

    I would recommend this to a friend
    • Brand response from Etekcity-Cosori-Levoit
      Posted .

      Thank you for sharing your feedback. The coverage of the air purifier is based on an ideal number, with a rate of 3-4 times of indoor air circulation in an hour. However, the ACH (air changed in an hour) and room coverage are calculated based on the CADR rating. If the ACH changes, the room coverage changes accordingly. For more information on the effective ranges of our units, please reach out to us directly. We are happy to answer any questions you may have. Our email address is [email protected]; our hours of operation are from 9:00 AM to 5:00 PM PST Monday thru Friday. We are always here to help!

  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    quiet and efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was better than other stores, shipping was fast and convenient. After a few days I really noticed the the difference in air quality. Overall excellent purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Do Not Buy Many Spare Filters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for about a year... Literally a few days after a year passed it started having issues turning on. The panel would barely light up but after a few tries plugging and unplugging it finally came on. I have seen that before in other cheap electronics and after a few days all of the lights went out. I took it apart to find what I was expecting, a burst capacitor on what appears to be the power feed to the panel. One of the screws holding the back panel in place is a triangle security screw and my bit holder did not fit but eventually managed to get it out with a smaller screwdriver. Very disappointed on it lasting just a couple of days past one year. Of course i had just installed an expensive new replacement filter. I’m going to replace the two bulged caps but will never again buy this brand. You can see the leak from the capacitor in the photo.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Levoit LV-H131S Smart True HEPA Air Purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 of them, 1 for our master bedroom and 1 for our living room. I am very confident that we are breathing fresh, clean, and healthy air. I highly recommend this air purifier for healthy living

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, low cost filter replacements and connects well with Alexa. No issues at all!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Dust Buster

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has significantly improved air quality

    I would recommend this to a friend
  • Pros mentioned:
    App control

    Rated 5 out of 5 stars

    Best we have evet bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best we have ever bought. Best app, and easy connect. Lots of functions.

    I would recommend this to a friend
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