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Customer Ratings & Reviews

Model:
HEAPAPLVSUS0023A
SKU:
6384011
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Customer reviews

Rating 4.5 out of 5 stars with 784 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the TruClean Smart Air Purifier's excellent air quality, quiet operation, and ease of use. Many appreciate the app control and smart features, while some find the filter replacement costs to be high. Positive feedback also highlights the purifier's effectiveness in odor removal. However, there are reports of reliability issues with some units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 139 reviews
  • Pros mentioned:
    Air quality, Ease of use, Noise level

    Rated 5 out of 5 stars

    The air is fresh and the sound is quiet.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since turning on this purifier in our home there has been noticeably less dust .both in the air and on accumulating on our glass and wood surfaces. I think this machine is very quiet and beauty. I operate the machine for an hour or two every day .The operation is very simple and easy.cycles through fan speeds: low ,medium,and high. You can also select auto or sleep mode, or act a timer too.the filter is easy to access for chanting.air quality using the automatic sensor ,the air purifier may take up 1 minute to detect air quality.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Significant less dust in the room

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s super quiet everything as described. We put it in AUTO mode. It worked awesome during we cooked. WiFi is a plus when you away from home you can check from your phone or iPad. Unit looked and feel solid. Not cheap material I have been used everyday for last 6 months and zero issues

    I would recommend this to a friend
  • Pros mentioned:
    App control, Ease of use, Noise level

    Rated 5 out of 5 stars

    A good quiet unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been exactly what I expected; quiet, easy to use, and big enough for a large space. I debated on the value of the wifi but have found it to be a useful function to make adjustments (especially when the room is dark, unit function pad is off, and my wife is sleeping). I purchased this for my bedroom and contemplated a smaller unit because I was concerned about noise but decided for a similar cost to upsize, I was not disappointed as the unit is very quiet (especially on Auto which in my house has been low). The app is simple and straight forward, other than having to select the device (even with only one unit), with simple controls. My only negative is the look, I would have preferred more subdue colors which blend in instead of standing out.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Great air purifier!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this air purifier in hopes of reducing my annual hay fever and also reducing some kitchen odors. I currently have this setup in master bedroom. Since the bedroom is on the second floor, we get cooking odors from time to time if we forget to close the door or turn on the exhaust fan. Right now, I have this setup through SmartThings and Alexa. I have it scheduled to turn on at 9pm to “scrub” the air using the highest fan setting. Then at 10pm it goes to low and the menu lights turn off. It runs until 6am. It’s been awesome! I don’t have the same allergy problems of waking up with bothered sinuses. It also has removed any kitchen odors. I can turn it on/off with Alexa and has had no problems connecting to the WiFi. Our bedroom is also large (400+sq ft) and this air purifier works just fine. You can’t hear the fan on the lowest setting and high is not too loud either. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, App control, Noise level

    Rated 5 out of 5 stars

    Levoit did a great job with this Purifier

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the Levoit Heap Air Purifier a few months ago and what a difference it makes in my apartment. The dust is almost non-exsisitant and the apartment always smells and feels fresh. Super quiet even on high. I love the app and being able to monitor the unit from there and make adjustments. I leave it on auto most of the time and works great. I sleep better at night and do not even hear the purifier working. Great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    1 Month in & noticeable difference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to help off set the unhealthy air quality from the recent fires. I put it in my bedroom and am very impressed. It has helped reduce my asthma symptoms and is very quiet (unless you turn it on medium/high. Plus the Bluetooth feature is pretty cool. If you have asthma that flares up when the AQI scores Unhealthy for your location - Make the investment Note: Pairing the air purifier to my wifi was a process, but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Odor removal

    Rated 5 out of 5 stars

    Great Air purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great timing on delivery. So far it is great. Love theair quality light indicator. Very quiet. Takes care of just about any and all possible odors, good or bad. Its also smart, has an app so you can working with your phone too. Haven t really used it too much but I know it'll be a great tool when needed.

    I would recommend this to a friend
  • Pros mentioned:
    App control, Noise level

    Rated 4 out of 5 stars

    Convenient unit, smart, app, maybe energy star?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, smaller unit. Really appreciate that it has an app. I wish it had a graph to show the air quality changing over time via auto mode. Silent in sleep mode, cannot hear it. Audible on max, compare to your car AC on max but not quite as loud given your distnace to the unit should be more than a few feet. Overall happy. Biggest failure is that this device and Best Buy claim it is energy star certified. I tried to submit for a Dominion energy rebate only to find it is not listed on the energystar gov website. I'm not saying it isn't certified, but outside of the Best Buy website I have no way to prove it... This may result in a return unless that can be resolved. Otherwise this would be a 5 star review

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Best HEPA I have found

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this HEPA air purifier to ensure a clean and virus/bacteria/dust-free environment at a radio station I have a show on. However, I am not the only individual using the station, so to protect everyone, I donated it to the station. It is quiet, and remarkable in that when you enter the space, one can actually "feel" a distinct change within the station. Everyone I have come with has had thanked me for this necessary addition. Filter changing is easy, there are various settings that help immensely, and ease of use is practical and fast. I would advise anyone to look into the LeVoit TruClean Smart and choose the model that best fits your needs per sq. footage.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 4 out of 5 stars

    Nice unit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good purifier. Quiet and not too big. I was concerned that it was always blue, changes color depending on air quality, but customer service said it as normal. It also linked well to WiFi and Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Odor removal

    Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a month ago and have been using every day since. Definitely helps remove smoke odor. Very quiet, easy to use controls.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very quiet, does not disturb sleep.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first air purifier. Allergies got so bad this spring, I was forced to do something other than take antihistamines. I started reviewing air purifiers online looking for a unit that did the job well, was quiet and affordable. I chose the Levoit and am very happy with it. I have used it about 2 months now. It really helped me get control of the allergies. I sleep well at night, the nasal congestion has decreased dramatically. It is extremely quiet (and I am a light sleeper). The lighted control panel can be turned off so the panel lights don’t disturb sleep. I also like the fan modes that range from high to sleep mode. The timer function is also great. The filter is easy to change, although I have not yet needed to do that. Overall, I think it has been an excellent choice and great value for my money.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Really cool "smart" air purifier.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the title says, this is a cool little air purifier with a few smart features if you're into that kind of thing in your home. The native app that runs this has a bit more options, but if you connect it to your smart house system you can basically just turn it on and off. Filter lasted me just over 6 months before I needed to replace it in my bedroom - got it to help with the pet smell and allergens that caused my migraines - it's never too loud when it runs, although I'm a pretty heavy sleeper, and if the light up display bugs you you can actually turn it off at night.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Aircleaerlevoit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it in our bedroom with 2 large dogs. We stopped sneezing immediately. Great product. Scheduled start, stop time on line.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Odor removal

    Rated 5 out of 5 stars

    Great unit!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Levoit for almost a year now and have been very pleased. I noticed a nice change in my allergies and like that I can get a boost to get rid of cooking smells. It even helps with the cat hair and dust. Use and maintenance is very easy with reminders to change the filter and you just pop out the old and insert the new. It’s very quiet and the indicators keep you informed on the air quality, I just moved to a bigger place and will be buying another unit.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Automatic Air

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It quickly senses an odor and ramps up its speed until it’s been removed. Then, it lowers back to whisper mode. If you start cooking, tell Alexa to change purifier to high and watch as the display goes from blue to yellow, to red, indicating reduced air quality. An indication tells you when to vacuum off the filter. I put in new filters once and like that it isn’t often, like others. The air is noticeably better, highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Ease of use, Noise level

    Rated 5 out of 5 stars

    Air purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and very quiet. Helps the air quality tremendously and I can control it with my Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Great air filter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bery quiet! Really does a great job! Wifi connectivity is cool!

    I would recommend this to a friend
  • Pros mentioned:
    App control, Noise level

    Rated 5 out of 5 stars

    Excellent purifier and very quiet operation!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great app integration. Can control everything and see status of filter through your phone. Can set schedules and let it run on autopilot. I keep it on low mode all the time and it silent. Standing next to it, I do not hear it running. Filters are big for the size of the purifier and last a long time. Very happy with this purchase that I bought a second one for another room and will likely buy more.

    I would recommend this to a friend
  • Pros mentioned:
    App control, Noise level

    Rated 5 out of 5 stars

    Best purifier for small apartments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to make this purchase after researching for a mid-priced air purifier. I live in a studio apartment near a freeway and a major street so as you can guess, my air quality sucks. It's easy to put together and has an app you can control and preset a schedule from your phone. Very quiet. Overall happy and would recommend.

    I would recommend this to a friend