Customer Ratings & Reviews
- Model:
- MSER0990S
- SKU:
- 10117409
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the product's compact size, impressive overall performance, and user-friendly interface. Users also appreciate the sleek, modern design and the quiet, polite alert sounds. While the vast majority of feedback is positive, a few individuals noted minor confusion regarding the door mechanism and an initial scent upon unboxing.
This summary was generated by AI based on customer reviews.
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it cooks my food fast and it have space to warm up a lot of food
I would recommend this to a friend- Pros mentioned:Size
Great little microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave when working with a limited space.
I would recommend this to a friend - Pros mentioned:Size
Very good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact, smart, and powerful. Perfect for small portions.
I would recommend this to a friend Microwave rating
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would like to increase volume of the tone at the "END" of a function. Also, to light the function icons on the front. It's difficult to see them.
I would recommend this to a friend- Pros mentioned:Size
Perfect size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, perfect size. Heats up stuff great.
I would recommend this to a friend - Pros mentioned:Ease of use
Debbie V
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LG Microwave is really nice. Looks great and easy to use!
I would recommend this to a friend Interface is hard to figure out after unplugging
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you unplug it it's hard to enter the duration. It wants you to program the clock first. Touchpad interface is dark so you have to turn on the lights to see the keypad numbers. Cooks ok. They need to improve UI / user interface.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Microwave (MSER0990S). We understand the importance of having your unit run smoothly and effortlessly day in and day out, and we are committed to helping you get the most seamless experience from your microwave. To help make setting cook times and navigating the controls easier, we recommend trying these initial tips: (1) Press the Stop/Clear button after plugging in to skip clock setup and go directly to standard microwave functions or the +30 Sec quick-start option. (2) Use the +30 Sec button on the panel for quick heating without manually entering specific numbers on the touchpad. For more guidance, visit https://www.lg.com/us/support/product/lg-MSER0990S.BSTELGA?. If you ever run into operational issues or need additional assistance with warranty coverage and support options, please send an email to our team at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
- Pros mentioned:Size
Small 1000 wt
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Downsized and this is a perfect size for a smaller kitchen.
I would recommend this to a friend - Pros mentioned:Size
Good purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size. Quality and price. LG always offers great products.
I would recommend this to a friend Heats Food Well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first microwave I have ever owned that heats up food evenly and quickly. Tip: mix or stir your food prior to heating up for even better results.
I would recommend this to a friendSAFETY LOCK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the child saftey lock feature. I have small children who try to be independent and cook for themselves in the microwave so this deatire is really great!
I would recommend this to a friendSamsung 65 in TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Great price. Sorry I don't have 50 characters, but very satisfied.
I would recommend this to a friendGood microwave for a small kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good microwave for someone who doesn't heat up slot of things and doesn't want to take up much space in the kitchen but of course since it's so small heating bigger amounts of items take minutes longer. Only problem I've had with this is the glass platform never stays in place and always pops off when heating things up
I would recommend this to a friendBest microwave ive owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave. Heats up just about anything in under a minute, whereas my old microwave would take 3 or 4. Love this one!
I would recommend this to a friendNice microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As an Open Box It was almost as good as new. It only had a small ding on the top back edge. Heats up food quickly and evenly. Wish LG however would make the numbers light up slightly on the keypad to easily read them. So far it’s been great.
I would recommend this to a friendMicrowave heaven
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, upgraded from one 10+ years and wow , I didn't know microwaves had these features
I would recommend this to a friend- Pros mentioned:Ease of use
Awesome until it broke…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved this microwave. It was easy to use, I love that you can just pinch in the time and hit start rather than having to select time or power etc. it plays a not too loud pleasant tune when done and had no complaints u til it stopped working a month in!!! I’ve had microtonal lasted 10-15 years so this is a total bummer!!! Best Buy only gives you 15days to return so now I’m outside the window :( very disappointed in LG
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Microwave (MSER0990S) model. We’re glad to hear you enjoyed its features, but we understand your concern when a product stops working so soon. We aim to provide reliable, high-quality products exceeding our customer's needs and expectations. To troubleshoot, please check if the power cord is securely plugged in and if the outlet is functional. For more help, visit https://www.lg.com/us/support/help-library/no-power-microwave-oven--1429709038316. If it still doesn’t work, please send us a private message on social media @LGUSSupport. We're here to assist you with warranty options and help resolve this issue. Your satisfaction is important to us, and we appreciate your feedback as we strive to improve our products. ^Juvy
Unsure
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice. Fast availability. Good price. Pickup wasy
I would recommend this to a friend- Cons mentioned:Door opening
LG Countertop Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has a very annoying child lock, which can be disabled which is good but the door does not open easily when you press the button. You either have to slam the button to open the door or press the button and pull with your hand. I am not impressed.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, DahsaC! Thanks for sharing your experience with us about the LG Microwave (MSER0990S). We understand how important ease of use is, especially when it comes to everyday functions like opening the microwave door. While the child lock feature can be disabled for convenience, the door release button requiring extra performance.
Here are a few troubleshooting steps you can try:
• Check door latch alignment — Sometimes the latch mechanism may be slightly misaligned, causing resistance when pressing the button.
• Press and pull technique — If pressing alone doesn’t release smoothly, pressing while gently pulling the door can help.
• Inspect button mechanism — Dust or debris around the button may cause stiffness; cleaning the area can improve responsiveness.
• Request service if persistent — If the door continues to resist opening despite these steps, service may be required to adjust or replace the latch assembly. You can explore the full feature list and support details here:
https://www.bestbuy.com/product/lg-0-9-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583H3.
For replacement or exchange, please communicate directly with your retailer, as they manage return and exchange policies. You may contact Best Buy's Customer service 1 (888) 237-8289. For further support, you can also email us at lgdigitalcare@lg.sprinklrsupport.com.
— Avril
Really Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing 3 other microwaves that didn't fit the space, I settled on this one. It was a little more expensive but so far is working great and first the space. It has a lot of nice features including child proof mechanism that can be disabled if needed. I highly recommend.
I would recommend this to a friend