Customer Ratings & Reviews
- Model:
- MSER0990S
- SKU:
- 10117409
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the product's compact size, impressive overall performance, and user-friendly interface. Users also appreciate the sleek, modern design and the quiet, polite alert sounds. While the vast majority of feedback is positive, a few individuals noted minor confusion regarding the door mechanism and an initial scent upon unboxing.
This summary was generated by AI based on customer reviews.
not a good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not satisfied as LG claim this is one of best in market, makes loud noise, menu to select auto confusing, auto sensor cook not good, and worse of it terrible Best Buy customer service. I was out of 14 days return and exchange policy and BestBuy customer service even did not let me exchange it for bigger size or same size. I will not buy anything from BestBuy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, IqbalR. Thank you for sharing your experience with your LG Microwave (MSER0990S) model. We understand how important it is for your microwave to operate quietly and for the auto‑cook features to feel simple and accurate. One helpful step you can try is to reset the unit by unplugging it for about 60 seconds, which can help the sensor recalibrate and improve Auto Sensor Cook performance. Regarding the noise, you may visit https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-noises--20152329269153. If you’d like us to take a closer look at the noise you’re hearing or walk through the auto‑menu settings together, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
I like it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far is working very well, the alarm os very low, for me is OK. Is cooking frozen food very nicely.
I would recommend this to a friendAmazing product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You feel quality, strong durable quite , love LG devuces , LG makes your life good
I would recommend this to a friendLG Smaller Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the smaller size of this microwave and that it has 1,000 watts. Most of the other smaller units have lower watts.
I would recommend this to a friendAs advertised, nice microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had it a week but seems to be doing the job. Only reason for 4 stars is because it is a bit loud.
I would recommend this to a friendPositive review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job, auto cook features are great and handy. Love the chimes it makes too!
I would recommend this to a friendDisappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Under powered, poor display lighting, hard to operate.
No, I would not recommend this to a friendGreat Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG never fails my to go brand Good looking and at a good price point
I would recommend this to a friendVery Satisfied With This Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek and aesthetically pleasing microwave. Love the chimes. Works great.
I would recommend this to a friendGood Microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. No issues. The locking door is a great feature as well.
I would recommend this to a friendGreat Microwave.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great. Such a good upgrade if you need one. Heats up quickly.
I would recommend this to a friendFirst comprehensive review never got published.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wrote a detailed report of this product's shortcomings but it got censored. Funny BB is asking for another review.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with the LG 0.9 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter. We understand your inquiry regarding the status of your previous review and your feedback on the product's performance. We value all customer feedback and want to ensure your voice is heard as we strive to provide high-quality appliances.
https://www.bestbuy.com/product/lg-0-9-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583H3
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Clean Looking Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clean looking unit and works perfectly. Highly recommended.
I would recommend this to a friendGood product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High recommended Microwave. Easy to setup. heat up quickly
I would recommend this to a friendMicro with good power.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and heats better than our older over the stove micro.
I would recommend this to a friend5 star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente microwave we love it Excelente microwave we love it
I would recommend this to a friendTerrible product, awful LG customer service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sparked fire after 3 months of use. Claimed LG warranty but after 2 weeks still haven’t heard anything from them, contacted Lg 3 times, they tell me to wait. Checked my claim later, on the website site it says the claim has been completed. Terrible warranty service. Never buy anything from LG again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Dominic! Thanks for sharing your experience with the LG MSER0990S. We appreciate you letting us know what happened, and we want you to feel confident that your unit can operate safely and that your warranty support moves the way you expect.
When a microwave sparks or shows signs of internal arcing, we recommend unplugging the unit, checking the interior for any damaged waveguide covers, and making sure no metal or reflective materials are inside. You can also review the maintenance and safety steps on our LG support page to confirm everything is clear before use. Here’s a helpful link with additional guidance:
https://www.lg.com/us/support/help-library
If you need further support, feel free to reach us at lgdigitalcare@lg.sprinklrsupport.com and we’ll be ready to assist.
— John
Great microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small but powerful microwave with different power levels
I would recommend this to a friendowner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good, wish the selection panel lite up when touch.
I would recommend this to a friendGreat Office Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little compact Microwave... perfect for the office.
I would recommend this to a friend